Evaluating the Quality of the e-Learning Experience in Higher Education. Anne Jelfs and Keir Thorpe, Institute of Educational Technology (IET), The Open University. Introduction. Complexity of student experience Problems facing evaluators Different research methodologies
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Anne Jelfs and Keir Thorpe,
Institute of Educational Technology (IET),
The Open University
Promoted by government initiatives
Cost effectiveness of e-Learning
Permits tailored education
Can develop in ways which impoverish education
Time & production costs of development
Students & tutors lacking skills to use
Is the student experience exceptional?
Are there defects in the system or delivery?
Fit for purpose?
Value for money or adds costs?
Effect on student numbers?
To best understand the potential for
Materials and Communication
2. Readability & usability of materials
Social Relationships and Costs
Surveying students’ views:
Baseline data to:
To praise & ask queries, contact Anne:
To complain, contact Keir: