E-Business the MRC approach. Stuart Aitken C.I.O. The Organisation. Head Office 30 Research Units 3 Research Institutes Just over 3000 staff. The Status Quo. Corporate Client Server CFACS Finance System Three implementations of Client Server Oracle Financials
You pay them based on their performance against the SLA
You hope the business benefits from YOUR IS/IT decisions
So why not pay your outsourcer only when the business receives benefits?
Left the HOW entirely to the Outsourcer
Buy a Service not a System
Made them part of our