E-Business the MRC approach. Stuart Aitken C.I.O. The Organisation. Head Office 30 Research Units 3 Research Institutes Just over 3000 staff. The Status Quo. Corporate Client Server CFACS Finance System Three implementations of Client Server Oracle Financials
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You pay them based on their performance against the SLA
You hope the business benefits from YOUR IS/IT decisions
So why not pay your outsourcer only when the business receives benefits?
Left the HOW entirely to the Outsourcer
Buy a Service not a System
Made them part of our