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Wednesday, November 7, 2012. Moving to the Cloud with our Friends: Developing and Supporting Internet2 NET+ Services. Charles Aikman, Indiana University James N. Bradley, Tulane University Jerrold M. Grochow, Internet2 Walt Magnussen, Texas A&M University. November 7, 2012.

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Moving to the cloud with our friends developing and supporting internet2 net services
Moving to the Cloud with our Friends: Developing and Supporting Internet2 NET+ Services

Charles Aikman, Indiana University

James N. Bradley, Tulane University

Jerrold M. Grochow, Internet2

Walt Magnussen, Texas A&M University

November 7, 2012


Agenda: Supporting Internet2 NET+ Services* Introduction to the Internet2 NET+ Services Program (Jerry Grochow)* How a NET+ Service gets started (Jim Bradley and Walt Magnussen)* How NET+ Services are supported (Chuck Aikman)


Agenda: Supporting Internet2 NET+ Services* Introduction to the Internet2 NET+ Services Program (Jerry Grochow)* How a NET+ Service gets started (Jim Bradley and Walt Magnussen)* How NET+ Services are supported (Chuck Aikman)


What is internet2 net services all about
What is Internet2 NET+ Services all about? Supporting Internet2 NET+ Services

  • The higher ed community coming together to negotiate for cloud services that meet their needs

  • Internet2 serves as the convening body based on university needs and sponsorship

  • Based on providing value both to higher ed and to service providers


Internet2 net portfolio growth
Internet2 NET+ Portfolio Growth Supporting Internet2 NET+ Services

One year ago, Internet2 NET+ was announced with 2 services and 13 participating campuses

Six months ago, there were 20 services and 23 participating campuses

Today, there are 28 services and 87 participating campuses…


Internet2 net portfolio growth1
Internet2 NET+ Portfolio Growth Supporting Internet2 NET+ Services

…plus service trials already underway means over 150 campuses now involvedin Internet2 NET+!


Internet2 net service provider ecosystem

Infrastructure-as-a-Service Supporting Internet2 NET+ Services

Software-as-a-Service

Communications-as-a-Service

Other Services

+

Internet2 NET+ Service Provider Ecosystem


New services catalog www internet2 edu netplus cloud services html
New Services Catalog: Supporting Internet2 NET+ Serviceswww.internet2.edu/netplus/cloud-services.html


What does internet2 net do
What does Internet2 NET+ do? Supporting Internet2 NET+ Services

  • Higher Education

  • Common identity and network

  • Invest in R&E networks

  • Common contract terms

  • Change financial allocation

  • Coordinate feature requests

  • Support security and accessibility standards

  • Speed procurement process

  • Tier 1 support

  • Participate in Service Validation

  • Providers

  • Support InCommon

  • Move traffic to R&E networks

  • Common contract terms

  • Move to Site Licenses

  • Higher education roadmaps

  • Coordinate standards

  • Reduce sales costs

  • Tier 2 & 3 support

  • Workcloselywith Sponsor

  • Validate service to HE


Net service development
NET+ Service Development Supporting Internet2 NET+ Services

I2, service provider, & 1 university, studies an offering to determine whether suited for a NET+ scale

A small number of universities not previously involved begin using the NET+ service and to with I2 and service provider to smooth out any glitches and assist in roadmap

NET+ service open to eligible universities and quarterly Advisory Board meetings continue informing roadmap

A research driven activity to incubate very early stage solutions & technical concepts towards service creation.

Sponsor institution and group of universities work with service provider and Internet2 to define and tailor the service for a NET+ offering.


Internet2 campus members are net
Internet2 Campus Members Supporting Internet2 NET+ Servicesare NET+

Campus Members:

  • Identify challenges they need solved

  • Start Researchand exploration

  • Evaluateproposed solutions

  • Partner with commercial providers

  • SponsorService Validation phase

  • Participate in collaboration to facilitate Adoption

  • Work with Internet2, Participating Campuses, and Providers to decide when services are ready for General Availability


Community Supporting Internet2 NET+ ServicesParticipation

150+ schools in Internet2 NET+ program


What s a campus to do start now
What’s a campus to do? Supporting Internet2 NET+ ServicesStart now!

1

Create a campus strategyforinternal& externalcloud services.

2

Shift from a culture of central or departmentaltoone of sharing, reuse, andvalueaddeddifferentiation.

3

EvaluateNET+ opportunities. Examineyourownportfoliosandconsiderwhichprojectscould benefit from NET+ scale.


What s a campus to do start now1
What’s a campus to do? Supporting Internet2 NET+ ServicesStart now!

4

Developa campus identity solution built on open standards. Join the 300+ campuses in InCommon.org.

5

Support competitionfor services sothere are choices—but constrained, notunlimitedchoices.

6

Developpositionsthat focus on Cloud Product Management: Create new or repositionexistingpositionsto get started.


What s a campus to do start now2
What’s a campus to do? Supporting Internet2 NET+ ServicesStart now!

7

Create a “cloud first” culture by partnering withyourlegalandprocurement teams. Restructureinternalprocessesandpolicieswithcloud in mind.


Internet2 net future
Internet2 NET+ Future Supporting Internet2 NET+ Services

Regional PartnersProgramextends the benefits of Internet2 NET+ services to more communities

A new Global PartnersProgramto follow in the near future


Future view internet2 net partners
Future view: Internet2 NET+ PARTNERS Supporting Internet2 NET+ Services

R1-R2-R3

K-12 &

Community Colleges K-12

International

NET+

Labs

EXAMPLE NAMES

ONLY


Internet2 net impact
Internet2 NET+ Impact Supporting Internet2 NET+ Services

Generally Available ServicesOver one million accounts

Hundreds of thousands of certificates

Minimal administration

All tailored to the unique needs of research and education

Commercial Value of Over $400 MillionFor community investment of $4 million


Agenda: Supporting Internet2 NET+ Services* Introduction to the Internet2 NET+ Services Program (Jerry Grochow)* How a NET+ Service gets started (Jim Bradley and Walt Magnussen)* How NET+ Services are supported (Chuck Aikman)


How a net service gets started
How a NET+ Service gets started Supporting Internet2 NET+ Services

  • We're going to discuss the "Your Voice in the Cloud" service that is spinning up now

  • This service provides customers with a SIP telephony solution at a significant discount that improves as more customers adopt it

    • Hosted PBX via Clearspan from Aastra

    • Level 3 SIP Trunking

  • Getting started was not as formal a process in 2011


Great minds think alike
Great minds think Supporting Internet2 NET+ Services alike

  • First raised in Fall 2006 in Internet2 Applications Council – The Voice Services Advisory Committee was established.

  • Tabled due to CALEA issues

  • Tulane visits with Internet2 Technology Evaluation Center at Texas A&M University in August 2011

  • Tulane approaches Internet2 leadership in September 2011


Fast forward
Fast Supporting Internet2 NET+ Services Forward

  • Meetings with industry leaders October-December 2011

  • Internet2 Leadership authorizes RFP issuance

  • Core Project Team formed from Internet2, LSU, Texas A&M and Tulane

  • RFP Issued January 2012

  • Communications Plan Developed December-January


Rfp evaluation team
RFP Evaluation Team Supporting Internet2 NET+ Services

  • The RFP evaluation team consisted of the following individuals:

  • Angela Bradley – Iowa State University

  • Jim Bradley – Tulane University (core team)

  • Randy Brogle – Internet2 (core team)

  • John Charles – CENIC

  • Deke Kassabian – University of Pennsylvania

  • Walt Magnussen – Texas A&M University (core team)

  • Charlie McMahon – Tulane University (core team)

  • Linda Mette – University of Chicago

  • Mark Reynolds - New Mexico State University

  • Dan Schmiedt – Clemson University

  • Ric Simmons – Louisiana State University (core team)

  • Chris Spears – Internet2


Evaluation of partners
Evaluation Supporting Internet2 NET+ Services of Partners

  • Evaluated on multiple issues

    • Hosted PBX Evaluation Matrix based on RFP

    • SIP Trunk Services Evaluation Matrix based on RFP

    • Financial Evaluation of RFP

    • Internet2 Risk Mitigation

      • Not a utility


Solution overview
Solution Overview Supporting Internet2 NET+ Services

  • Aastra and Level 3 to offer a menu of options for SIP services.

  • Provide an information service to connect a university to the service provider via Internet2 and regional networks

  • as opposed to the public Internet as typically happens today for SIP services.

  • Internet2 is not providing the SIP services directly.

  • Private offering available to participants of Internet2.

  • Only available to Internet2 participants

  • Not a public service available to members of the public, residential, commercial or other entities that are not a participant in Internet2.


Solution to net
Solution to NET+ Supporting Internet2 NET+ Services

  • Announced solution as a NET+ service at the Spring Member Meeting

    • Had not initially thought of it as a NET+ service

  • Contracts with partners done in summer 2012

  • Contracts with universities are being signed

  • Expect to start turning on this month


Agenda: Supporting Internet2 NET+ Services* Introduction to the Internet2 NET+ Services Program (Jerry Grochow)* How a NET+ Service gets started (Jim Bradley and Walt Magnussen)* How NET+ Services are supported (Chuck Aikman)


The support conundrum
The Support Conundrum Supporting Internet2 NET+ Services

  • How will we manage the documentation?

  • How will we keep it current?

  • How will we personalize it for our implementation?

  • How do we minimize the overhead and leverage what other institutions already know about the application?

  • How can institutions rapidly adopt common solutions?


Key objectives
Key Objectives Supporting Internet2 NET+ Services

  • Identify, collect, and maintain content

  • Searchable/findable

  • Authoritative

  • Accessible when &where people need it

  • Leverage existing knowledge

  • Filter & tailor by audience domain

  • Open, sharing, collaborative culture

  • Analytics


Value of sharing
Value of Sharing Supporting Internet2 NET+ Services

  • Diverse resources across institutions

  • Common applications being supported

  • Common tool set

  • Dynamic self-referential content

  • Feedback improves and informs content

  • Reuse with local flavor


Solution
Solution Supporting Internet2 NET+ Services

  • Manage structured, versioned content

  • Single-sourced content delivered to multiple end points

  • Localization and institutional branding

  • Content presentation that can be individualized at each point of delivery

  • Easy authoring with robust workflow


Proof of concept box
Proof of Concept – Box Supporting Internet2 NET+ Services


Common shared content
Common Shared Content Supporting Internet2 NET+ Services


Incorporate into institutional content
Incorporate into Institutional Content Supporting Internet2 NET+ Services


Questions discussion
Questions / Discussion Supporting Internet2 NET+ Services

FOR MORE INFORMATION:

www.internet2.edu/netplus

[email protected]


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