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VoIP Project System Architecture

This document provides an overview of the CBI VoIP project system architecture and its components, including Broadsoft's BroadWorks VoIP services, SIP trunks, and Acme Packets SBCs. It also covers the provisioning process and network topology.

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VoIP Project System Architecture

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  1. VoIP Project System Architecture Dec 21, 2011

  2. CENIC Broadband InitiativesVoIP Services • $7/line/month (including Voicemail, usage, SBCs and SIP trunks) • Platform: • Broadsoft’sBroadWorks VoIP Services and Call Routing Platform – North/South Redundant; fully redundant core infrastructure • Leonid Systems’s Loki Portal, Loki BPM (Business Process Management), and Jbilling • Acme Packets Session Border Controllers (SBCs) • Level(3) SIP trunks with PSTN termination, including local and domestic (CONUS) LD calling • Polycom, Aastra, Cisco SIP telephones

  3. CBI VoIP Services:BroadWorks Platform Components Core Servers Auxiliary Servers E/Vmail Server Profile ServerFile Repository Application ServerCall Control and Features Conferencing ServerMultimedia Mixing and IVR Call Detail ServerCall Log Storage Network ServerTranslations, Routing, and Scalability Engine Element Management ServerNetwork Management Xtended Services Platform Xtended Services Interface Media ServerMedia Resource Function

  4. Provisioning Hierarchy: MultiTenant CBI (System Provider)Manage system resources and Connector sites. Connector (eg Campus) Site Manage Groups, numbers, services, devices Groups(Locations) Manage departments, users, numbers, services, devices Department(spans Groups) Manage user moves, adds and changes UserPersonalize services Multi-Tenancy Fully Supported;Supports Customized Management and Branding

  5. Overview 1: Geographic Redundancy CBI Redundant GigEs For Private IP net traffic

  6. Overview 2: System Topology CalREN-DC PSTN Connector Site SBC Pair Private IPs

  7. Connector Site View: High Level Level(3) Site Network The Internet SBC CalREN-DC SBC IAD

  8. CBI Provider Survivability CBI IP & PBX Infrastructure is HA The PSTN Site Network The Internet Core SBCs CalREN-DC Edge SBCs IAD CBI Recommends Site Border Be HA

  9. Connector Site View: Readiness Recommendations • Single Ethernet cable • Power over Ethernet(PoE) • Public IP address VLAN (black) • Private IP address VLAN (red) Site Network Edge SBC Location 2 CBI Gear @ Site Border CalREN-DC Switch Edge SBC IAD UPS UPS UPS   Location 1 PSTN Failover Trunks (Optional)

  10. Connector Site View: Provisioning Example • Initiating MACDs is via Loki Portal, which sets up framework in the PBX • Ordering CPE is via Loki BPM, which communicates with the Distributor and Site Admin to populate MAC address info and phone type info • Distributor then gets equipment and configures it • Site staff plugs it in and is done! • Jbilling handles charging Polycom Aastra Cisco 2 Loki Portal d1 1 d2 (if nec) 5 3 4 or Loki BPM Distributor Warehouse 6 DHCP Server 7 Receive JBilling Distributor Configures Phones d3 d4 Phones shipped 8 Deliver to site HTTPS Config Req/Rec 9 Plug in 10 Wait a minute 11 Ready to go!

  11. Connector Site View: Voicemail/E-mail • Voicemail can be retrieved by phone from Storage on Broadworks platform • Optionally, Voicemail can also be delivered as a file attachment to a person’s email inbox • Optionally, Voicemail can be delivered as a file to an email inbox only • Or, Site’s own Voicemail server can be used CalREN-DC Network Connector Site Networks Sunnyvale Cluster Mail Server CBI Mail relay LA Cluster Site Mail Server Mail Server

  12. SIP Trunking Option • CBI will support a SIP trunking service • CONUS local, toll, LD all included in fixed rate • All Site DIDs will need to be ported to Level(3) PSTN Level(3) Site Phones Method 1: Convert PRIs to SIP with IADs PSTN (eg ATT) CalREN-DC Network Core SBCs PRI(s) IAD(s) PRI(s) Ethernet Site PBX Site Networks Edge SBCs Method 2: PBX supports SIP Natively (preferred) Current Setup (In Black)

  13. Roles & Responsibilities Demarcation Point: Edge SBC (Straddles Edge Router and Firewall)

  14. Roles & Responsibilities Demarcation Point: Edge SBC (Straddles Edge Router and Firewall)

  15. Questions? John Charles, COO jcharles@cenic.org Thank you!

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