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Child and Volunteer Protection Advocate Training Job Training for CVPAs

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Child and Volunteer Protection Advocate Training Job Training for CVPAs. Course Credit. Please sign the Course Roster. Include your legal name, home address, phone number and date of birth. The Vision of AYSO. The Vision of AYSO is to provide world class youth soccer programs

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course credit
Course Credit

Please sign the Course Roster.

Include your legal name, home address, phone number and date of birth.

the vision of ayso
The Vision of AYSO

The Vision of AYSO is to provide

world class youth soccer programs

that enrich children’s lives.


Every child participating in an AYSO soccer program has a right to a safe, fair, fun, family-friendly, positive environment for experiencing the benefits of youth sports.

what is safe haven
What is Safe Haven?
  • AYSO’s program to address the growing need for Child and Volunteer Protection in youth sports.
  • Creates a safe, fair, fun, family friendly environment - “safe haven” - for all.
creating a safe haven
Creating a Safe Haven

The Safe Haven program supports the creation of a “safe haven” for all participants by:

  • Registering and Screening all Volunteers

Requiring Training and Certification

Providing Child and Volunteer Protection Guidelines

  • Promoting Safety and Injury Prevention
the role of the cvpa
The Role of the CVPA

The Child and Volunteer Protection Advocate is the Safe Haven Representative in the local Region, Area or Section.

course overview
Course Overview
  • CVPA’s Duties
  • Volunteer Screening
  • Volunteer Registration
  • Child & Volunteer Protection
cvpa duties
CVPA Duties
  • Screen volunteers at the Regional level
  • Present volunteer list to Regional Board for approval
  • Ensure all approved volunteers are registered
  • Assign volunteers to positions in eAYSO
  • Work with RCA, RRA to ensure coaches, referees are trained and certified and that they receive annual Safe Haven refreshers.
  • Serve as Region contact for child abuse and volunteer protection issues


Which of the following best describes the primary responsibility of the CVPA?

  • Screen and Register volunteers at the Region, Area or Section level.
  • Conduct Background checks.
  • Conduct Disciplinary Review Panels.
  • Teach AYSO’s Safe Haven to all new volunteers.
volunteer protection
Volunteer Protection

Congress passed the Volunteer Protection Act in 1997 to promote volunteerism and grant immunity from certain liabilities for volunteers who meet its requirements.

volunteer requirements
Volunteer Requirements

For protection under the Volunteer Protection Act and applicable laws, AYSO requires all volunteers to:

  • Sign and submit a Volunteer Application every year,
  • Be authorized to do their job,
  • Act within the scope of their Job Descriptions and

AYSO’s policies, procedures and guidelines,

  • Complete Safe Haven Training and
  • Be properly trained in their jobs.
volunteer screening
Volunteer Screening

AYSO, like many youth organizations today, asks adult volunteers to submit character references and agree to background checks in order to protect players, volunteers and Region resources.

“Youth sports treasurer accused of embezzlement; Corona man has been charged with embezzling $100,000 from a youth sports program that receives money from the city.”

Volunteer Screening

“Montgomery County police arrested a longtime soccer coach on Thursday and charged him with inappropriate contact with a juvenile six months ago.”

“South Dakota (Soccer) — A 42 year-old adult man strikes the soccer referee, who happened to also be the town’s mayor, during a match between 11-year-old girls. The coach was sentenced to one year in jail, required to attend anger management courses and banned from all youth sports events for a year.”

volunteer applications
Volunteer Applications
  • Review Volunteer Application for completeness
  • Verify Identify of person on the Application with government issued photo ID
  • Applications must be submitted without any changes to disclaimers, waivers and agreements represented on the form.
  • A new Application must be signed and dated each and every year.
  • Do not use old blank Volunteer applications
  • Parents/Volunteers complete and eSign their Player Registration/Volunteer Applications online in eAYSO
  • eAYSO validates required fields
  • eSigned Player and Volunteer forms are stored electronically; Regions do not have to store copies.
  • eSigned volunteer forms are instantly available for background checking and do not have to be mailed to the AYSO National Office.
  • Every volunteer must eSign their application
volunteer applications1
Volunteer Applications

New or Returning Volunteer Box

  • Required Fields:
    • Name
    • Social Security Number
    • Birth Date
    • Photo I.D.
    • Answer to Conviction Question and disclosure
    • Signature and Date
  • References required for new volunteers.
  • DO NOT accept the Application
  • if the application is missing
  • any of these fields,
  • or language is crossed out on either side of the form.

eSignature confirmation

Now accepting 5 types of photo I.D.

social security numbers
Social Security Numbers
  • AYSO conducts background checks based on identifying information, including SSN. Without SSN:
    • we cannot perform national criminal background checks or
    • verify where the applicant has lived in order to run county-level record searches
  • AYSO’s National Board of Directors provides a memorandum on the requirement for SSN
reference checks
Reference Checks
  • Check References for all new volunteers.
  • Identify yourself and state that “Volunteer would like to volunteer with the American Youth Soccer Organization here in City.”
  • Ask, “Would you recommend Volunteer to work with children in our non-profit organization?” “Why or Why not?”
  • Thank them for their time.
  • Do not discuss age, race or sex.
un flagged applications
Un-Flagged Applications
  • Most applications are not flagged; the applicant answered “no” to the conviction question and they eSigned their application.
  • After checking references (new volunteers), place on the list for approval by the Regional Board.
  • Register all approved volunteers in eAYSO.
flagged applications
Flagged Applications
  • Applications which are not eSigned in eAYSOwill be red flagged.
  • Red Flag prevents flagged applicant from being registeredand assigned a position.
  • Once the original hand-signed application is received by Safe Haven, the red flag is removed.
  • Do not allow flagged applicants to volunteer until cleared by Safe Haven.
flagged applications1
Flagged Applications
  • Send original, hand-signed forms to National Office with a Control Sheet using Certified Return Receipt, UPS or Overnight service with a tracking number.
  • We do not want these forms, with volunteer personal identification information, lost or stolen.
flagged applications2
Flagged Applications
  • Applications with a “yes” answer to the conviction question will beflagged in eAYSO
  • Red Flag prevents flagged applicant from being registered.
  • Cannot be assigned a position until cleared by Safe Haven and registered.
  • Do not allow flagged applicants to volunteer until cleared by Safe Haven.
flagged applications3
Flagged Applications
  • Do not accept a handwritten flagged application without a complete disclosure including dates and locations of convictions.
  • Again, send all original hand-signed, flagged forms to the National Office with a Control Sheet immediately.
  • Flagged applications must be background checked in order to determine their volunteer eligibility.
flagged applications4
Flagged Applications
  • Flagged Applicants given volunteer positions who cannot be cleared according to the AYSO National Background Check Policy, must be removed from service by the Region.
  • Volunteers removed because of a Safe Haven determination not entitled to due process at the Region level.
flagged applications5
Flagged Applications
  • If the application cannot be approved:
    • Applicant must receive a letter via US Mail.
    • Applicant has the right to review Background Check and dispute any findings.
    • RC and CVPA will receive an e-mail from eAYSO/Safe Haven.
  • If the volunteer application is approved, the red flag will be removed and RC, CVPA will receive an e-mail from eAYSO/Safe Haven.
flagged applications6
Flagged Applications
  • The Red Flag can mean any one of the following:
  • The application was not eSigned and the hand signed form has not been received by Safe Haven,
  • The applicant answered “yes” to the disclosure question and hasn’t been cleared by Safe Haven,
  • The application is missing information such as DOB or there’s a typo in the SSN,
  • The volunteer is disqualified.

Volunteer Status?

Select “Region” > “CVPA” > “Search”

Select “Region” > “CVPA” > “Search”

eayso cvpa search

CVPA/Safe Haven Notes

eayso cvpa search2

CVPA/Safe Haven Notes

eayso cvpa search5

CVPA/Safe Haven Notes

eayso cvpa notes

Safe Haven Notes track key facts and steps

eayso cvpa notes1

Note Restricted Positions



Which of the following is not true?

  • In 2014, every volunteer who can, must eSign their application.
  • A hand- signed application will be red-flagged until the application is received by Safe Haven.
  • A Red Flag means the applicant is a convicted criminal.
  • Red Flags can simply mean something is missing on the application.
national screening
National Screening
  • Background Checks conducted year-round
  • Federal law requires a signed application before performing background checks
  • Processing of a flagged application takes about 1 week from receipt at National Office – except during August and September.
  • eSigned applications can be immediately submitted for background checking.
registered sex offenders
Registered Sex Offenders
  • Sex Offender Searches conducted on all eAYSO Volunteers using DOJ Sex Offender Registry
  • Many States Have Online Sex Offender Registries:
  • Other States provide searches at local Sheriff station.Every Region should check local sites for possible offenders near fields.
targeted background checks
Targeted Background Checks

Un-Flagged volunteers are background checked once a Membership Year and as soon as they are registered in eAYSO.

Other targeted state and county searches are conducted year-round.

background check policy
Background Check Policy
  • The AYSO National Background Check Policy is in the CVPA Manual & on
  • Includes a partial Table of Convictions
  • Only National Safe Haven Dept is authorized to run criminal background checks and determine volunteer eligibility
  • Policy determines restrictions on volunteering based on risks associated with convictions.
background check policy1
Background Check Policy
  • Sex Crimes or Crimes against children require a lifetime ban from volunteering.
  • Crimes of violence = 20 year disqualification.
  • Other felonies = 10 year disqualification.
  • Many misdemeanor convictions require a restriction from coaching including DUIs.
  • Any theft or fraud related conviction requires a restriction from Board positions responsible for funds or personal information.
background check policy2
Background Check Policy
  • Make sure Volunteers understand they will be background checked.
  • Make National Policy available at Volunteer Recruiting and Registration events.
  • Inform Regional Commissioner, Regional Coach Administrator and Regional Referee Administrator of policy.
Question ?


Each year, a Region can choose whether or not to accept a volunteer. True or False?

Volunteering is a privilege, not a right. Regions can simply say “Thank you, no thank you.” without giving any reasons that may invite an argument.

application vs registration
Application vs Registration
  • CVPAs must register accepted Volunteer applicants in eAYSO:
    • registering eSignedapplications submitted online,
    • by entering an application and registering a Volunteer from a hand-signed form*,
    • renewing an previous volunteer for the Membership Year from a hand-signed form*
  • Unaccepted volunteers stay in applicant status.
eayso volunteer registration
eAYSO Volunteer Registration

Select “Region” > “Volunteer” > Registration

eayso volunteer registration1
eAYSO Volunteer Registration

Change to Previous to Renew Volunteer

New! Red Flag, Yellow Post-it Notes


NE – eSignature Incomplete

Check Applicants;

“Submit” to Register

Add a New Volunteer or Youth Volunteer from forms

registering vs assigning
Registering vs Assigning
  • Register all unflagged volunteers in eAYSO approved by the Regional Board to volunteer.
  • Assign registered volunteers to specific positions in eAYSO.
eayso volunteer positions
eAYSO Volunteer Positions

Select “Region” > “Volunteer” > “Manage Positions”

eayso volunteer positions1
eAYSO Volunteer Positions

Select Volunteer Positions

restricted roles
Restricted Roles
  • CVPAs can view Safe Haven status for volunteers.
  • If you try to assign a volunteer position and find it unavailable, check the CVPA Notes.
  • Safe Haven volunteer restrictions are entered:

“Restricted from managing Region Funds/PID”

“Restricted from Coaching/Assistant Coaching”

“Disqualified from volunteering”

privacy confidentiality
Privacy & Confidentiality
  • CVPA Maintains all Volunteer Form copies
  • Requiring volunteers to use eAYSO/eSignis best way to ensure privacy protection.
  • Forms should never be left unattended
  • Forms should be stored under lock and key to protect Volunteers from Identify Theft.
  • Notify Safe Haven immediately if any forms are lost or stolen.
privacy confidentiality1
Privacy & Confidentiality
  • Do Not discuss sensitive Volunteer information.
  • Shred or burn any Regions copies of forms discarded after ensuring they are either eSigned or received by Safe Haven.
  • Safe Haven cannot disclose the contents of a background check to anyone other than the individual.
  • Refer all questions about volunteer eligibility or disqualification to Safe Haven.
youth volunteers
Youth Volunteers
  • Under the age of majority, must complete a Youth Volunteer Application every year.
  • Should abide by the same protection guidelines when in the company of younger players or VIP participants.
  • Should be protected by the

same protection policies as


youth volunteers1
Youth Volunteers
  • May hold: Youth Referee, Youth Team

Assistant, Youth VIP Buddy or other

Youth Volunteer positions which are

supervised by adults.

  • May not be a Team Coach, Assistant Coach or Regional Board Member and may never be in a position of supervising players or managing a game from the coach’s area.
  • National Policy Statement 2.15.
youth volunteer application
Youth Volunteer Application

Required Fields:


Parent/Guardian Information

Parent/Guardian Signature

Signed copied must be in the Youth Volunteer’s possession during all volunteer activities or at a Field Marshall station for Emergency Treatment Authorization.

Question ?

How can Regions confirm who is registered and whether or not they eSigned their application or the hand-signed application was received by Safe Haven?

The CVPA Volunteer Data Export Report!

eayso cvpa vol export data
eAYSO CVPA Vol Export Data


Vol Export Data

eayso cvpa vol export data1
eAYSO CVPA Vol Export Data

Generate Excel


training and certification
Training and Certification

Training and Certification is the only way to ensure the fulfillment of the AYSO vision and the protection of Volunteers and Players.

training and certification1
Training and Certification

Training provides job position and standard specific training such as U-6 Coach, Intermediate Referee or Registrar training.

Certification requires competency in the assigned position (job training), Child and Volunteer Protection (Safe Haven training) and AYSO Policies and Guidelines.

Continuing Education includes training to improve skills like Principles of Play, Dispute Resolution and Problems Outside the Touchline.

training and certification2
Training and Certification
  • All Coaches, Referees and Board Members are required to be trained and certified.
  • Practices and Games are NOT permitted without an AYSO trained and certified Team Coach.
  • Official games are NOT permitted without an AYSO trained and certified Referee for the U-8 division and above.
training and certification3
Training and Certification

Regions must have the 7 required Board Positions and the volunteers serving in these positions, must be trained and certified:

  • Regional Commissioner,
  • Coach Administrator,
  • Referee Administrator,
  • Treasurer,
  • Registrar,
  • Safety Director and
  • Child and Volunteer Protection Advocate (CVPA).
eayso volunteer certifications
eAYSO Volunteer Certifications

Select “Reports” >

“Vol Position Certification”


eAYSO Volunteer Certifications

Select Discipline, Positions &


Generate Report

child protection
Child Protection

The Child Protection Acts (1993,1997) enabled screening of volunteers who work with children and mandated reporting of suspected child abuse.

child abuse is against the law
Child Abuse is Against the Law
  • AYSO is a mandated reporter of suspected abuse in many states – there are legal reporting standards.
  • In almost all states, legislation asks any adult who suspects abuse to file a claim.
  • In order to promote a safe haven, AYSO prohibits abusive behaviors beyond the legal reporting standards.
reporting abuse
Reporting Abuse

Reporting is generally required when a child is:

  • physically injured by other than accidental means, subjected to willful cruelty or unjustifiable punishment, or sexually abused or exploited.
  • neglected by a parent or caretaker who fails to provide adequate food, clothing, shelter, medical care or supervision.
types of abuse
Types of Abuse
  • Psychologists, legislators, educators and AYSO recognize five types of abuse.
  • It is important to understand the types of abusive behaviors in order to ensure their prevention.
  • Child abuse crosses all socioeconomic, ethnic, cultural, occupational, religious and age groups.
  • Recognize that abuses can occur between players.
emotional abuse
Emotional Abuse
  • The most common: attacking the emotional well being and stability of an individual.
emotional abuse1
Emotional Abuse
  • Legally required to report suspected abuses visibly affecting the emotional stability of the child.
  • Abusive behaviors not allowed in AYSO include making comments about the size, inability or appearance of a player in front of others. Jokes, even in fun, can be emotionally abusive.
  • Social bullying, derogatory comments and racial, ethnic or gender slurs must not be tolerated.
physical abuse
Physical Abuse
  • The most obvious: harming the physical well being of an individual.
physical abuse1
Physical Abuse
  • Legally required to report acts resulting in a non-accidental physical injury to a child or circumstances that create a substantial risk of harm.
  • Abusive behaviors not allowed in AYSO include corporal punishment, punishing players by making them run laps or denying water, bullying, fighting.
  • AYSO has a zero tolerance policy for violence.
  • Not always easy to identify: harming an individual by abandoning, ignoring, or rejecting basic needs.
  • Legally required to report the failure of a parent or guardian to provide needed food, clothing, shelter, medical care, or supervision.
  • AYSO does not allow neglectful behavior including never playing a below average player more than half of every game or consistently excluding a player from practice drills.
  • Players should not be allowed to exclude player(s) from team activities.
ethical abuse
Ethical Abuse
  • The newest identified form of abuse: harming an individual by convincing him/her to commit an act that is against his/her physical, moral, or ethical interests.
ethical abuse1
Ethical Abuse
  • Abusive behaviors not allowed include asking a player to “take down” an opposing player or faking an injury.
  • Adults should refrain from asking children to keep “secrets” from parents.
sexual abuse
Sexual Abuse
  • Frequently hidden: harming an individual through inappropriate sexual contact, lewd behavior, or exploitation.
sexual abuse1
Sexual Abuse
  • Legally required to report any form of sexual abuse or exploitation.
  • AYSO prohibits lewd comments, sexual harassment or any inappropriate physical contact.
  • Minors must be supervised to prevent minor-on-minor abuse. 20% of reported cases involve minors.
  • Contact Safe Haven immediately. 1-800-USA-AYSO.
suspecting abuse
Suspecting Abuse
  • If abuse is suspected, notify your CVPA and the National Safe Haven Office. 1-800-USA-AYSO.
  • If the abuse is considered life threatening, contact local law enforcement immediately.
  • Remember reporting is a means of helping; let professional agencies investigate. Do not confront alleged abuser.
  • Youth volunteers should be encouraged to inform an adult if told a “secret” about abuse.
protection guidelines
Protection Guidelines

Safe Haven’s Child and Volunteer Protection Guidelines are designed to protect children from abuse and volunteers from misunderstandings and false accusations.

supervision protocols
Supervision Protocols

AYSO requires the following Supervision:

  • At least two adults present at ALL times.
  • One adult for every eight or fewer children.
  • At least one adult of the same gender as players.
  • Adults should never be alone with a child.
supervision protocols1
Supervision Protocols

Team Coaches are responsible for all players until they are picked up or leave the area as authorized.

Parents must not “drop” players off at fields without contact with coaches.

No child shall be left unsupervised after a game or practice.

The AYSO “Buddy” system must have at least 3 players.

supervision protocols2
Supervision Protocols

AYSO does not recommend that children walk or ride a bicycle home alone. However, when allowed, the Coach should secure a release form from the parent/guardian to ensure their approval.

protection guidelines1
Protection Guidelines

In order to prevent misunderstandings, physical contact with children should be:

  • In response to the need of the child only
  • With the child’s permission
  • Respectful of any hesitation
  • Careful to avoid private parts
  • In the open, never in private
  • Brief in duration
  • Age and developmentally appropriate
protection guidelines2
Protection Guidelines
  • Adults should avoid being alone with any child other than their own, including transporting a child in a car.
  • When it is necessary to speak privately with a child, select a spot out of earshot but within sight of others.
  • Set boundaries; Maintain privacy.
  • Respect the privacy of children.
  • No sexual jokes, comments, corporal punishment.
  • Hug from the side.
social media electronic communications
Social Media & Electronic Communications

Protection Guidelines

  • Volunteers should maintain transparency and not engage in private electronic messages or conversations with minors.
  • Messages should be conveyed through parents or in the case of older players, copied to parents. This includes emails, text messages, instant messaging and postings on social networking sites.
  • Protect the identity and privacy of children at all times. Do not post names of players with pictures or rosters on public pages.
protection guidelines3
Protection Guidelines
  • It is illegal for minors to possess or use alcohol, tobacco products or prescription-only drugs without authority and may subject them to prosecution.
  • Any adult who knowingly provides such substances to a minor is subject to criminal prosecution.
  • The Volunteer Protection Act does not protect adults who violate alcohol, tobacco and drug law
preventing abuse
Preventing Abuse
  • Screening who volunteers in the AYSO program is just the first step.
  • Training volunteers to recognize abuse and abusive behavior is necessary to report, stop it.
  • It would all be meaningless unless policies and guidelines are used to prevent opportunities for abuse to occur.
  • Experts agree that is important to foster positive self-images, a safe environment and the courage in our players to speak up.
ayso volunteers
AYSO Volunteers

What does it mean to be an AYSO Volunteer?

We are entrusted with the AYSO Vision and the responsibility to be role models.

ayso kids zone
AYSO Kids Zone

Help make every game a kids zone!

Kids Zone guidelines encourage appropriate sideline behavior – key to promoting a fun, safe, family-friendly environment.

Parents and Spectators pledge to respect the tenets of Kids Zone.

Coaches, Referees, Parents and Players abide by a Code of Conduct.

kids zone sidelines
Kids Zone Sidelines

Spectators agree to respect the following rules:

  • Kids are # 1
  • Fun, not winning is everything
  • Fans only cheer, only coaches coach
  • No yelling in anger
  • Respect the volunteer referees
  • No swearing
  • No alcohol, tobacco products, controlled substances
  • No weapons
  • Leave no trash behind
  • Set a proper example of Good Sportsmanship
annual safe haven reminders
Annual Safe Haven Reminders
  • Work with the Coach and Referee Administrators to provide coaches, referees and team parents an annual presentation of child and volunteer protection guidelines.
  • A PowerPoint presentation is available on
  • The CVPA is not certified for teaching the Safe Haven course itself.
  • CVPAs should take the CVPA Annual Update webinar yearly.

A new volunteer wants to coach his daughter’s team. The season is going to start next week. He hasn’t filled out a volunteer form yet. Can the Coach Administrator assign him to a team pending the receipt of his volunteer application?


available support
Available Support
  • Regional Commissioner
  • Area CVPA and Area Director
  • Section CVPA and Section Director
  • National Safe Haven Department
  • National Office
  • National Board of Directors
cvpa resources
CVPA Resources
  • CVPA Job Description
  • CVPA Manual
  • AYSO’s Safe Haven Manual
  • AYSO Reference Book
  • CVPA Page

Thank you for volunteering to bring a quality youth soccer program to your community and for supporting the AYSO philosophies.

Everyone Plays Balanced Teams Open Registration

Positive Coaching Good Sportsmanship

Player Development

safe haven department
Safe Haven Department
  • Yadira Alba, Safe Haven Coordinator800 872-2976, ext. 7967, [email protected]
  • Jessica Zingali, Safe Haven Coordinator

800 872-2976, ext. 7996, [email protected]

  • Karen Mihara, Natl Safe Haven Administrator

800 872-2976, ext. 7995, [email protected]

  • Jill Meshekow, Director

800 872-2976, ext. 7905, [email protected]