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Strategy and the Internet

Strategy and the Internet. Michael Porter HBR March 2001 p 63-78. Market signals. Revenues are too high Demand too high Companies subsidized products Government subsidy – No tax Initial curiosity Some revenues from online commerce have been in stock rather than cash. Costs.

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Strategy and the Internet

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  1. Strategy and the Internet Michael Porter HBR March 2001 p 63-78

  2. Market signals Revenues are too high • Demand too high • Companies subsidized products • Government subsidy – No tax • Initial curiosity • Some revenues from online commerce have been in stock rather than cash.

  3. Costs • Subsidized inputs • Payments in equity • False premise about low capital intensity

  4. Stock prices • Stock prices unrelated to fundamentals • “Experts” jump on the bandwagon • Many businesses on internet are artificial businesses • Key idea – generate economic value

  5. Profits are a function of • industry structure, and • Sustainable competitive advantage • Five forces of competition • Intensity of rivalry • Barriers to entry • Threat of substitutes • Bargaining power of suppliers • Bargaining power of buyers

  6. Positive trends • Internet dampens bargaining power of channels by providing direct access to customers • Internet improves efficiency

  7. Negative trends • Buyer bargaining power increased • Reduces barriers to entry – no need for sales force or access to channels • Creates new substitutes • Open system – difficult to maintain proprietary advantage – increases intensity of rivalry • Expands geographic market – but brings more competitors • Reduces variable costs – leading to price competition

  8. Threat of substitutes • Expands the size of market (+) • Creates new substitutes (-) • Rivalry • Reduces differences among competitors (-) • Competition focuses on price • Increases number of competitors • Lowers VC relative to fixed costs – increases discounting

  9. Bargaining powers of buyers • Channel power reduced (-) • Consumer power increased (-) • Reduces switching costs (-) • Bargaining power of suppliers • Increases bargaining power - more suppliers • Reduces need for intermediaries • Suppliers have more buyers

  10. It’s the choices companies make • Ebay.com – did not discount prices • Buy.com – always discounted

  11. Will switching costs be higher? • Network effects > pioneering advantages • Costs of registering and learning • Software will make switching costs to be lower • Network effects are not proprietary to any one company – diminishing returns after a set size

  12. Internet brands are difficult to build • Lack of physical presence • Less tangible • Do not affect loyalty • Partnering is good • Complements • Assembly • outsourcing If complement raises switching costs – good If complement standardizes – bad for profits

  13. Consumers power is growing - moving away from Priceline.com • Advertisers are picky • Competition intensity will increase • Bandwidth will make it easy to provide customer service cheaply.

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