What is NAPA PROLink

1. Welcome to the NAPA Commercial Systems Group product training. In this session we will look at one of our newest NAPA B 2 B initiatives, NAPA PROLink.Welcome to the NAPA Commercial Systems Group product training. In this session we will look at one of our newest NAPA B 2 B initiatives, NAPA PROLink.

2. A new way for Commercial Accounts to purchase electronically from NAPA AUTO PARTS Stores Wholesale Customers can Browse the NAPA Catalog online It�s Internet Based No Software to Install or Maintain No Data Updates No Special Hardware Requirements No Cost to the Customer (other than a PC & ISP) Once the NAPA Store is on the WAN, it�s scalable � Many Customers Can Connect Simultaneously What is NAPA PROLink? NAPA ProLink is the new internet based - commercial parts sales solution. If you have been a NAPA ACCESS user, you will appreciate just how much easier NAPA PROLink is to use. This solution will provide customers with a more reliable connection to their serving NAPA AUTO PARTS Stores without any need to install software, run updates or have special hardware installed to do business. There is no cost to the customer for this service other than having a Windows based PC and an Internet connection. NAPA PROLink is also scalable, which means that multiple customers can use the system simultaneously without having to add lines or modems to the store, and without having to install software or hardware at the shop�s place of business. Larger Shops can even have multiple PROLink sessions running at the same time with the same login and password. NAPA ProLink is the new internet based - commercial parts sales solution. If you have been a NAPA ACCESS user, you will appreciate just how much easier NAPA PROLink is to use. This solution will provide customers with a more reliable connection to their serving NAPA AUTO PARTS Stores without any need to install software, run updates or have special hardware installed to do business. There is no cost to the customer for this service other than having a Windows based PC and an Internet connection. NAPA PROLink is also scalable, which means that multiple customers can use the system simultaneously without having to add lines or modems to the store, and without having to install software or hardware at the shop�s place of business. Larger Shops can even have multiple PROLink sessions running at the same time with the same login and password.

3. Customer (Shop) System Requirements Serving NAPA Store must be on the NAPA Wide Area Network PC with Browser Internet Service Can be dial up �Always on� (DSL) is preferred, but not necessary NAPA ISP available at napaprolink.com Future DSL and satellite offerings The following are the customer or shop requirements for those wishing to signup for NAPA PROLink service: They must be on the NAPA Wide Area Network. Once the store is on the NAPA WAN, a Standard PC and an internet connection is all that is needed. The Internet connection can either be regular dial up, DSL service, cable modem or satellite. The following are the customer or shop requirements for those wishing to signup for NAPA PROLink service: They must be on the NAPA Wide Area Network. Once the store is on the NAPA WAN, a Standard PC and an internet connection is all that is needed. The Internet connection can either be regular dial up, DSL service, cable modem or satellite.

4. Serving NAPA Store must be on the NAPA Wide Area Network Minimum T-710 J System or better DVD Catalog in TAMS Customer must have an account in TAMS Customer must be setup as an ACCESS customer NAPA Store Requirements Your servicing NAPA AUTO PARTS Store must also be on the NAPA Wide Area Network. The minimum system requirement is a T-710J or better with the ability to read the new DVD catalog. And, they must be setup in the TAMS system as an ACCESS account. Your servicing NAPA AUTO PARTS Store must also be on the NAPA Wide Area Network. The minimum system requirement is a T-710J or better with the ability to read the new DVD catalog. And, they must be setup in the TAMS system as an ACCESS account.

5. NAPA PROLink is not a single piece of software � it�s a combination of an interactive website, the new NAPA PartsPRO Catalog, the new wide area network and TAMS. NAPA PROLink is not a single piece of software � it�s a combination of an interactive website, the new NAPA PartsPRO Catalog, the new wide area network and TAMS.

6. Again, since NAPA PROLink is a website, dealer customers wishing to use NAPA PROLink simply go to www.napaprolink.com and click on the 'Register with NAPA PROLink' hyperlink in the left margin. There is also a new link for our TRACS LINK or NET users on version 4.90 to update to version 4.9.5 and begin using the E-procurement feature ( Internet based NAPA access integration for your LINK or NET system ).Again, since NAPA PROLink is a website, dealer customers wishing to use NAPA PROLink simply go to www.napaprolink.com and click on the 'Register with NAPA PROLink' hyperlink in the left margin. There is also a new link for our TRACS LINK or NET users on version 4.90 to update to version 4.9.5 and begin using the E-procurement feature ( Internet based NAPA access integration for your LINK or NET system ).

7. A one-page NAPA PROLink registration screen will appear next. The dealer then assigns themselves a user login and password and fills in some basic information about their shop. Then clicks on the 'Add' button. A one-page NAPA PROLink registration screen will appear next. The dealer then assigns themselves a user login and password and fills in some basic information about their shop. Then clicks on the 'Add' button.

8. A 10 digit NAPA PROLink account number will be shown at the top of the next screen. This number will need to be called into each NAPA Auto Parts Store where the dealer does business.A 10 digit NAPA PROLink account number will be shown at the top of the next screen. This number will need to be called into each NAPA Auto Parts Store where the dealer does business.

9. The NAPA Auto Parts Store then enters this number into the TAMS phone file under SM3, # 4. There is a new field- #9 PROLink ID where this number needs to be entered. If a store has difficulty with this process, they may also call the NAPA Commercial Systems Group support technicians at 1-800-742-3578 with this 10-digit number, the 9-digit TAMS store number and the customers TAMS ACCESS password. Once this number is plugged into TAMS, the customer is ready to logon to the NAPA PROLink website using their account login and password. The NAPA Auto Parts Store then enters this number into the TAMS phone file under SM3, # 4. There is a new field- #9 PROLink ID where this number needs to be entered. If a store has difficulty with this process, they may also call the NAPA Commercial Systems Group support technicians at 1-800-742-3578 with this 10-digit number, the 9-digit TAMS store number and the customers TAMS ACCESS password. Once this number is plugged into TAMS, the customer is ready to logon to the NAPA PROLink website using their account login and password.

10. Once the registration is successful, then the customer can login to NAPA PROLink using their login and password.Once the registration is successful, then the customer can login to NAPA PROLink using their login and password.

11. If you have forgotten your log-in and password or 10-digit PROLink ID number, there is no need to call TRACS support, just enter your e-mail address and the information will be sent to you.If you have forgotten your log-in and password or 10-digit PROLink ID number, there is no need to call TRACS support, just enter your e-mail address and the information will be sent to you.

12. The NAPA PROLink welcome page will be displayed after the dealer logs in showing the dealer name, the order name and the primary store that the user is logged into in the blue banner across the top of the page. A new feature in the banner are is the ability to select or de-select the Pricing and Availability option when doing inquiries. The default is set to �Off�, allowing for faster search results returns.The NAPA PROLink welcome page will be displayed after the dealer logs in showing the dealer name, the order name and the primary store that the user is logged into in the blue banner across the top of the page. A new feature in the banner are is the ability to select or de-select the Pricing and Availability option when doing inquiries. The default is set to �Off�, allowing for faster search results returns.

13. NAPA PROLink navigation can be accomplished in several different ways. The most common might be the �category and subcategory� searches that you are probably all familiar with. Select �Category� along the left margin. NAPA PROLink navigation can be accomplished in several different ways. The most common might be the �category and subcategory� searches that you are probably all familiar with. Select �Category� along the left margin.

14. The list of NAPA catalog categories is displayed. Select a category from the list. The list of NAPA catalog categories is displayed. Select a category from the list.

15. Select a subcategory.Select a subcategory.

16. Select the year.Select the year.

17. Select the Manufacturer.Select the Manufacturer.

18. Select the model.Select the model.

19. Select the engine size.Select the engine size.

20. PROLink will access the information from your NAPA store.PROLink will access the information from your NAPA store.

21. The search results screen is displayed next, along with the dealer customers list price, cost and the on hand quantity at their default store. Additional product information may be viewed by clicking on a part link highlighted in blue.The search results screen is displayed next, along with the dealer customers list price, cost and the on hand quantity at their default store. Additional product information may be viewed by clicking on a part link highlighted in blue.

22. This additional information includes product attributes, warranty, MSDS and product images. We'll look at a sample product image of this alternator. At the bottom of the screen locate 'Images' and click on 'Left Side' highlighted in blue. This additional information includes product attributes, warranty, MSDS and product images. We'll look at a sample product image of this alternator. At the bottom of the screen locate 'Images' and click on 'Left Side' highlighted in blue.

23. Product images ensure that the correct part is ordered the first time, thus saving both the dealer and the serving NAPA Store valuable time and money.Product images ensure that the correct part is ordered the first time, thus saving both the dealer and the serving NAPA Store valuable time and money.

24. Once the part is verified as being correct and in stock, it may be placed on the current order and saved for future use or submitted to the servicing NAPA Store.Once the part is verified as being correct and in stock, it may be placed on the current order and saved for future use or submitted to the servicing NAPA Store.

25. If you want to add parts directly to an order, you may do so on this screen by entering the Line Code, Part number, and a Quantity in the appropriate fields indicated and clicking the �Add To Order� button. This includes both NAPA and non-NAPA parts and application and non-application parts.If you want to add parts directly to an order, you may do so on this screen by entering the Line Code, Part number, and a Quantity in the appropriate fields indicated and clicking the �Add To Order� button. This includes both NAPA and non-NAPA parts and application and non-application parts.

26. The manually entered part now appears on the Current Order.The manually entered part now appears on the Current Order.

27. Should the servicing store not have a desired item in stock, the customer has the option to check alternate stores or even the nearest NAPA DC.Should the servicing store not have a desired item in stock, the customer has the option to check alternate stores or even the nearest NAPA DC.

28. You may change the current store for an order or the primary, default store by clicking on the �Stores� hyperlink along the left margin. You may change the current store for an order or the primary, default store by clicking on the �Stores� hyperlink along the left margin.

29. You may select a different store for your order or as the primary store you log into.You may select a different store for your order or as the primary store you log into.

30. To look up NAPA application parts from the catalog, click on by clicking on the �NAPA Part Number� hyperlink along the left margin. To look up NAPA application parts from the catalog, click on by clicking on the �NAPA Part Number� hyperlink along the left margin.

31. Enter the part number. It is not necessary to enter a line code unless you want to narrow your search results. Enter the part number. It is not necessary to enter a line code unless you want to narrow your search results.

32. PROLink will access the information.PROLink will access the information.

33. You can select the appropriate NAPA part from the results list by entering a number in the �Order Quantity� field and clicking on the �Add Items To Order� button. You can select the appropriate NAPA part from the results list by entering a number in the �Order Quantity� field and clicking on the �Add Items To Order� button.

34. The NAPA Interchange feature allows users to interchange other manufacturers part numbers to NAPA. Click on 'Interchange' along the left margin.The NAPA Interchange feature allows users to interchange other manufacturers part numbers to NAPA. Click on 'Interchange' along the left margin.

35. Enter the competitive part into the field indicated and click on the �Search� button.Enter the competitive part into the field indicated and click on the �Search� button.

36. PROLink will access the information.PROLink will access the information.

37. You can select the appropriate NAPA part from the results list by entering a number in the �Order Quantity� field and clicking on the �Add Items To Order� button.You can select the appropriate NAPA part from the results list by entering a number in the �Order Quantity� field and clicking on the �Add Items To Order� button.

38. To review orders that have already been sent to your NAPA store, click on �Submitted Orders� along the left margin.To review orders that have already been sent to your NAPA store, click on �Submitted Orders� along the left margin.

39. A list of these orders will be displayed. To look at details of a specific order, click on the name highlighted in blue.A list of these orders will be displayed. To look at details of a specific order, click on the name highlighted in blue.

40. The parts will be displayed along with line item cost and totals for the complete order. Date, time and Transaction ID are also displayed at the top for verification.The parts will be displayed along with line item cost and totals for the complete order. Date, time and Transaction ID are also displayed at the top for verification.

41. Orders that have been saved and not yet submitted may by clicking on �Saved Orders� along the left margin.Orders that have been saved and not yet submitted may by clicking on �Saved Orders� along the left margin.

42. A list of these orders will be displayed. To look at details on a specific order, click on the name highlighted in blue. A list of these orders will be displayed. To look at details on a specific order, click on the name highlighted in blue.

43. A saved order is still in an active status and may be reviewed and edited before sending. You may continue to save the order, delete the order, submit the order or check on current availability of product.A saved order is still in an active status and may be reviewed and edited before sending. You may continue to save the order, delete the order, submit the order or check on current availability of product.

44. A new addition to PROLink is the Vehicle Information selection. Click �Vehicle Information� along the left margin. A new addition to PROLink is the Vehicle Information selection. Click �Vehicle Information� along the left margin.

45. This is a separate Mitchell module that allows you to look up a variety of service and technical information about a vehicle.This is a separate Mitchell module that allows you to look up a variety of service and technical information about a vehicle.

46. Select the year, make and model of the vehicle and then select from the dataset the drop down menus. We�ll look at some available information for a 1997 Ford Crown Victoria. Select the year, make and model of the vehicle and then select from the dataset the drop down menus. We�ll look at some available information for a 1997 Ford Crown Victoria.

47. Here is a list of firing diagrams.Here is a list of firing diagrams.

48. Here are the fluid capacities.Here are the fluid capacities.

49. Service intervalsService intervals

50. Torque specifications.Torque specifications.

51. And, tune-up specifications.And, tune-up specifications.

52. This timing belt information is for a 1997 Honda Civic. Each one of the datasets contains very detailed information and diagrams.This timing belt information is for a 1997 Honda Civic. Each one of the datasets contains very detailed information and diagrams.

53. Another feature recently added to PROLink is the ability to send a Stock Order to your servicing NAPA Store. Click on �New Stock Order� along the left margin.Another feature recently added to PROLink is the ability to send a Stock Order to your servicing NAPA Store. Click on �New Stock Order� along the left margin.

54. Parts may be added to a list by line code and part number. A specific name for the stock order should also be entered. When all desired items are entered, the order may be saved by clicking the �Save� button on the form. These stock orders are generally parts that will be ordered on a recurring basis and the list act as a templates allowing for quick entry of quantities once the order is ready to be placed.Parts may be added to a list by line code and part number. A specific name for the stock order should also be entered. When all desired items are entered, the order may be saved by clicking the �Save� button on the form. These stock orders are generally parts that will be ordered on a recurring basis and the list act as a templates allowing for quick entry of quantities once the order is ready to be placed.

55. The order is now saved to a list of stock orders. By clicking on the order name, you can do further edits. If you wish to place the order, click on �Order Parts�.The order is now saved to a list of stock orders. By clicking on the order name, you can do further edits. If you wish to place the order, click on �Order Parts�.

56. Order quantities may be entered for parts on the list as needed. As with Saved Order, parts may also be entered manually from this screen. All quantities and parts entries should be made first, then the �Update Order and DC Quantities� button should be clicked. If there is a P.O. number that will be used for this order, it should be entered AFTERWARD and the �Change� button clicked. Once the order is complete, it may be saved, deleted, or submitted. If the order has been saved previously, it is a good idea to click on the �Latest Availability� link to make certain the parts are still in stock.Order quantities may be entered for parts on the list as needed. As with Saved Order, parts may also be entered manually from this screen. All quantities and parts entries should be made first, then the �Update Order and DC Quantities� button should be clicked. If there is a P.O. number that will be used for this order, it should be entered AFTERWARD and the �Change� button clicked. Once the order is complete, it may be saved, deleted, or submitted. If the order has been saved previously, it is a good idea to click on the �Latest Availability� link to make certain the parts are still in stock.

57. END OF PROLink PRESENTATION This concludes out tour of the NAPA PROLink website. For more information about NAPA PROLink, contact The Commercial Systems Sales Hotline at 1-800-659-3710 or visit our website at www.napaprolink.com.This concludes out tour of the NAPA PROLink website. For more information about NAPA PROLink, contact The Commercial Systems Sales Hotline at 1-800-659-3710 or visit our website at www.napaprolink.com.