Corporate update
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Corporate Update. Gavin Dixon CEO, Reckon Business Division. 2009 Review. QuickBooks 2009 consolidates QB i release 29% growth in Enterprise revenue, 7% growth in QuickBooks overall 39% market share by Dec 2009 Good quality of 2009 release POS grew market share (38%)

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Corporate Update

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Corporate update

Corporate Update

Gavin Dixon

CEO, Reckon Business Division


2009 review

2009 Review

  • QuickBooks 2009 consolidates QBirelease

    • 29% growth in Enterprise revenue, 7% growth in QuickBooks overall

    • 39% market share by Dec 2009

    • Good quality of 2009 release

  • POS grew market share (38%)

    • 106% up YoY (MYOB 67% YoY)

    • Lots of new features in POS 2010 – excellent opportunity for APs

  • QuickBooks Online launched successfully

    • Over 1000 users signed up in 4 months, 2000 users by end of March 2010

  • Encouraging growth in AP and PP memberships

  • Reckon Docs, Elite improved market share, new offerings

  • Thank you for your support in 2009


2009 review1

2009 Review

  • Some process improvements

    • Call Centre hours extended to 7pm

    • Increased head count in PSG Tech Support

    • Voice Of Customer (VOC) survey feedback implemented

    • QB 10/11 two beta phases to improve quality assurance

    • Early release process implemented

      • to AP council, APs, PPs and then end-users

    • Web site revamps

      • Enterprise, Partners, Knowledge Browser


Corporate update

Performance Highlights – year ended December 2009

  • Reckon Group

  • Operating revenueup 42% to $85.3m

  • EBITDA* up 38% to $26.1m

  • NPAT* up 27% to $14.4m

Professional Division

Operating revenue up 32% to $28.1m

EBITDA up 26% to $11.6m

nQueueBillback

Operating revenue $7.3m

EBITDA $2.4m

Business Division

Operating revenue up 29% to $49.9m

EBITDA up 29% to $15.9m


Corporate update

Trends over last 5 years


Corporate update

Key 2010 Strategies

  • Leverage QuickBooks 2010 QBi Series release

    • Broad user acceptance now achieved

    • Increasing organic growth

    • Attractive new capabilities and offerings

  • Leverage scalability of QuickBooks Enterprise Edition

  • Leverage QuickBooks Online service

  • Expand Reckon Online offerings for a broader addressable market

  • Continue to grow Reckon Docs market share

    • Add new service offerings

  • Take advantage of expanded direct sales team


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