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Social Science Computing a division of SAS Computing Mail System Upgrade New Services Anti-spam Anti-virus Security options Easier account creation More dedicated resources Mail Server To provide new services, mail server change sun.ssc to mail.sas

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Social Science Computing a division of SAS Computing

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Social Science Computinga division of SAS Computing

Mail System Upgrade


New Services

  • Anti-spam

  • Anti-virus

  • Security options

  • Easier account creation

  • More dedicated resources


Mail Server

  • To provide new services, mail server change

    • sun.ssc to mail.sas

  • Consolidating departmental mail servers

    • More efficient to manage one server

  • SAS will invest resources

    • Most mission critical server in SAS


E-mail addresses

  • E-mail addresses will not change

    penn-name@ssc.upenn.edu

    penn-name@pop.upenn.edu

    penn-name@soc.upenn.edu

    penn-name@econ.upenn.edu

    will still be valid addresses

    penn-name@sas.upenn.edu

    will also be a valid address


E-mail software

  • Continue to use same e-mail client software (e.g. Netscape, Eudora, Outlook)

  • Settings must be changed to contact different server

  • IMAP server

    imap.sas.upenn.edu

  • SMTP server

    smtp.sas.upenn.edu


IMAP and SMTP

  • IMAP: Internet Message Access Protocol

    • For incoming mail and folders

    • Preferred over POP because it can read folders on the server

    • Most e-mail clients support IMAP

  • SMTP: Simple Mail Transfer Protocol

    • For outgoing mail


Timeline

  • Change in servers will require an entire weekend

  • The change over will start at:

    Friday, 13 June at 5:00 p.m.

  • The change over will be completed by:

    Monday, 16 June at 8:00 a.m.

    or sooner 

  • During the weekend of the change over, mail will not be available.

  • No mail will be lost, only delayed in delivery.


After server change over

  • E-mail software settings must be changed.

  • IMAP server

    imap.sas.upenn.edu

  • SMTP server

    smtp.sas.upenn.edu

  • Users can change software settings themselves. Instructions will be available.

  • Extra computing staff will be available to help users change e-mail software settings.


Disk space

  • Inbox size is limited to 20 mb.

    • Higher limits degrade service for everyone

  • Users can move messages from inbox to other IMAP folders on server and still read and respond to them

    • Sufficient disk space for IMAP folders will be available.

  • Messages will be moved automatically to another IMAP folder if inbox exceeds limit

    • Automatic movement occurs when the inbox reaches 15 mb. to ensure that the user can continue to receive mail


Mailing lists and aliases

  • Must use complete address:

    list-name@ssc.upenn.edu

    list-name@pop.upenn.edu

    list-name@soc.upenn.edu

    list-name@econ.upenn.edu

    alias@ssc.upenn.edu

  • Use complete address for all e-mail to ensure proper delivery


Special Needs

  • Let us know about any special needs that you have such as mail filters

  • E-mail software settings on off campus systems will need to be changed

  • Extra staff will be available to help users to fix any problems that arise


Credits: Upgrade Team

SAS Computing

  • Workstation Services

    • Jim Noonan

    • Warren Petrofsky

  • Social Science Computing

    • Tim Cheney

    • Jim Kane

    • Cynthia Kwan-Dukes

    • Vincent Hurtubise

    • John Marcotte


FrequentlyAskedQuestions


Will my email address change?

  • Your email address will remain the same. Email will reach you if sent to any of these domains:

    • penn-name@ssc.upenn.edu

    • penn-name@pop.upenn.edu

    • penn-name@econ.upenn.edu

    • penn-name@soc.upenn.edu


Will my ‘from’ address be @sas?

  • Many mail packages allow you to set your address

  • You can also set the “reply to” field in your mail software.

  • You can also set your address on the server at this URL: https://www.ssc.upenn.edu/web_account_services/email_upgrade_from_address.html


I don’t have an account on mail.sas.

  • This will be done for you. Your username and initial password will be the same as your sun.ssc account.

  • If you already have a mail.sas account the username and password will remain the same. If you are unsure of your password you can reset it easily.


Will my web page or other non-mail files be moved to mail.sas too?

  • No. Only mail folders will be moved. If you have special needs please ask us.


Why will I need a sun.ssc account anymore?

  • You will need it for web pages, file shares, and to run programs.


How will new people open accounts?

  • There will be an online webform to open new mail.sas accounts

  • There are also online applications for changing quotas, vacation messages, forwarding and passwords!


Are there quotas on mail.sas?

  • Inbox

    • The maximum size is 20 mb.; that’s a hard limit.

    • When the inbox goes over 15 mb., enough mail is moved out of the inbox to another IMAP folder to reduce the inbox to 12 mb.

  • Other folders

    • Users will have sufficient space to accommodate current and near future needs


Can you help with filtering Spam?

  • mail.sas has an optional spam filter

  • It is OFF by default, and you must opt in and set it up. You can do this with the easy web interface.


How about viruses?

  • Mail.sas scans for viruses on the server level.

  • It is not foolproof and local scanners should be maintained as before.


Directions, more information

  • www.ssc.upenn.edu/mail_upgrade


Questions or Suggestions


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