Wagner Peyser Complaint-Resolution System. Wagner Peyser Related and Non-Wagner Peyser Related Complaints Overview. Objectives. Background Definitions and types of complaints Complaint filing process Receiving complaints Complaint forms and logs Complaint resolution The file system
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Wagner Peyser Complaint-Resolution System
Wagner Peyser Related and Non-Wagner Peyser Related Complaints Overview
“A representation made or referred to a state or local one-stop center of a violation of one-stop regulations and/or other federal, state, or local employment related law.”
20 CFR 651.10
Involves one of the following:
Non- Wagner Peyser Related
May involve the following:
One-Stop Center 4412
WHD paid hours.
Row Boat Inc.
Jones, Marion 6598 12/08
If a State agency employee observes, has reason to believe, or is in receipt of information regarding a suspected violation of employment related laws or JS regulations by an employer
20 CFR 653.113
Unresolved and involves employment related laws:
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Each One-Stop Career Center must have a complaint-resolution system available during normal operating hours.
Follow up on non-MSFW complaints must be completed monthly.
Employers are the only party who is able to file an apparent violation.
There is not a particular system for filing complaints.
D. All of the above
A. 10 working days
B. 15 working days
C. 40 working days
D. There is no time limit
A. Complainant indicates satisfaction with the outcome
B. Complainant fails to respond to requests for additional information
C. Complaint exhausts the final level of review
D. All of the above
B. There is no time limit
A. Universal customers
B. One-Stop Staff
C. Migrant and Seasonal Farm Workers
D. WIA participants
Marisela Ruiz - Senior Monitor Advocate
Phone: (850) 921-3207
Danielle McNeil - Wagner-Peyser Program
Tammellia Bacon - Wagner-Peyser Program