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Online Security and Computer Upkeep

Online Security and Computer Upkeep. Contacting Call Center. If email is working, callcenter@uaex.edu Detail the problem and/or solution that you would like implemented If you phone the Call Center and get voice mail, please leave details. . Vmail@uaex.edu jobs on Help Desk. Lost Time.

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Online Security and Computer Upkeep

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  1. Online Security and Computer Upkeep

  2. Contacting Call Center • If email is working, callcenter@uaex.edu • Detail the problem and/or solution that you would like implemented • If you phone the Call Center and get voice mail, please leave details.

  3. Vmail@uaex.edu jobs on Help Desk

  4. Lost Time

  5. Gained it Back

  6. The Action Corner • Be cognizant of what icons are visible and any changes

  7. Pruning your Computer • Remove toolbars and games—especially free ones • Run your program updates • Java and Adobe are near weekly

  8. Run Windows Updates • You can open IE and click Tools, Windows Update • Win7– type update in the Search Box

  9. If Internet has Slowed just for you • If your internet browser is running slow, take a look at Add/Remove Programs for: • Toolbars (especially if there are multiples), any instance of the word “bar” • Websearch, Screensaver, and/or especially Freeze.com • iWin, Rebate Lotto, etc.

  10. IE Toolbar Checklist • Banner/Pubs/AIMS/Learn/4H Online won’t open? • Check for Extra toolbars

  11. Backup and Cleanup • Carbonite— Call Center will be rolling out Carbonite to County Offices • Ccleaner— will scan and remove temp files/website accumulation– run manually

  12. Updates on the Closet Computer • The Presentation laptop or one that has been off for a while needs updated

  13. Where Malware is Found

  14. Make Phishing Stand Out • Limit the amount of “possibly valid" choices to make phishing emails stand out • Separate your business and personal email accounts

  15. Work Email and Everything Else • Create separate email account to sign up for newsletters/coupons • Create filters to forward personal emails to another account

  16. Creating a Filter

  17. The Forwarding Filter

  18. Never need this email again • If you just need a temp account to access something once • www.guerrillamail.com/ • 10minutemail.com/

  19. Am I running out of room on Zimbra? • Hover over your name to find out • Helps with those phishing emails that say you’re out of room

  20. Out of Email Space • Delete mail with large attachments and flush email trash • Contact Call Center about scheduling an Outlook installation

  21. Passwords: Online and Off • They need tobememorable • They need to be different between personal and business lives

  22. IT Controlled Passwords • Outside of the Call Center, its unlikely that anyone needs your password • Your passwords from IT change every 90 days (except Zimbra)

  23. One Password Fits All Locks • Systems controlled by IT require the following: Never used, 8-20 characters in length, start with a capitalized Letter, and a mix of letters and numbers. e.g. Ake4evar, Tr1sta1n, or Tr1cke21

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