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Certified Office Admin and Receptionist Skills Training - istudy

For any company you need a person to greet clients or customers. A good receptionist helps make a good impression about the company and can enhance the reputation of the company. The business duties of a receptionist may include answering visitors’ enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls and setting appointments. As an Office Administrator you’ll be expected to turn your hand to jobs such as sorting out the post, answering the phones, ordering office stationery supplies, greeting clients, typing, filing, managing diaries. See more....https://bit.ly/2x1YCTU

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Certified Office Admin and Receptionist Skills Training - istudy

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  1. 9/10/2018 Certified Office Admin and Receptionist Skills Training - iStudy LOGIN SIGN UP     HOME / COURSE / EMPLOYABILITY / CERTIFIED OFFICE ADMIN AND RECEPTIONIST SKILLS TRAINING CERTIFIED OFFICE ADMIN AND RECEPTIONIST SKILLS TRAINING Certi?ed O?ce Admin and Receptionist Certi?ed O?ce Admin and Receptionist Skills Training Skills Training ( 7 REVIEWS ) ( 7 REVIEWS ) 518 STUDENTS 518 STUDENTS   HOME HOME Guide to kickstart your career either as an O?ce Admin or a Receptionist Guide to kickstart your career either as an O?ce Admin or a Receptionist Do you think you have good social skills? Do you feel you can have a career as an O?ce admin or a receptionist? Then what are you waiting for! This course was made for you. https://www.istudy.org.uk/course/certified-office-admin-and-receptionist-skills-training/ 1/16

  2. 9/10/2018 For any company you need a person to greet clients or customers. A good receptionist helps make a good impression about the company and can enhance the reputation of the company. The business duties of a receptionist may include answering visitors’ enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls and setting appointments. As an O?ce Administrator you’ll be expected to turn your hand to jobs such as sorting out the post, answering the phones, ordering o?ce stationery supplies, greeting clients, typing, ?ling, managing diaries. Certified Office Admin and Receptionist Skills Training - iStudy Now that you know what you have to do, Certi?ed O?ce Admin and Receptionist Skills Training will teach you how to do it right. Upon completion of all the units you will have the necessary skills to be an expert o?ce administrator or an appealing receptionist. Course Highlights Course Highlights Certi?ed O?ce Admin and Receptionist Skills Training Certi?ed O?ce Admin and Receptionist Skills Training is an award winning and the best selling course that has been given the CPD Certi?cation & CiQ GOLD accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this ?eld. We have packed Certi?ed O?ce Admin and Receptionist Skills Training Receptionist Skills Training into 74 74 modules for teaching you everything you need to become successful in this profession. Certi?ed O?ce Admin and To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 days, 15 hours 2 days, 15 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clari?cation, you will be able to recognize your quali?cation by checking the validity from our dedicated website. Why You Should Choose Certi?ed O?ce Admin and Receptionist Why You Should Choose Certi?ed O?ce Admin and Receptionist Skills Training Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certi?cation on successful completion Full Tutor support on weekdays (Monday – Friday) E?cient exam system, assessment and instant results Download Printable PDF certi?cate immediately after completion Obtain the original print copy of your certi?cate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Who is this Course for? Certi?ed O?ce Admin and Receptionist Skills Training Certi?ed O?ce Admin and Receptionist Skills Training is CPD certi?ed and CiQ Gold accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and quali?cation required for this course, it is available for all students from any academic backgrounds. https://www.istudy.org.uk/course/certified-office-admin-and-receptionist-skills-training/ 2/16

  3. 9/10/2018 Requirements Requirements Certified Office Admin and Receptionist Skills Training - iStudy Our Certi?ed O?ce Admin and Receptionist Skills Training Certi?ed O?ce Admin and Receptionist Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas’ are CPD and CiQ accredited so you will be able to stand out in the crowd by adding our quali?cations to your CV and Resume. COURSE CURRICULUM COURSE CURRICULUM Admin Support Admin Support  Module One – Getting Started  00:30:00 00:30:00  Module Two – Getting Organized (I)  01:00:00 01:00:00  Module Three – Getting Organized (II)  01:00:00 01:00:00  Module Four – Managing Time  01:00:00 01:00:00  Module Five – Getting It All Done On Time  01:00:00 01:00:00  Module Six – Special Tasks  01:00:00 01:00:00  Module Seven – Verbal Communication Skills  01:00:00 01:00:00  Module Eight – Non-Verbal Communication Skills  01:00:00 01:00:00  Module Nine – Empowering Yourself  01:00:00 01:00:00  Module Ten – The Team of Two  01:00:00 01:00:00  Module Eleven – Taking Care of Yourself  01:00:00 01:00:00 https://www.istudy.org.uk/course/certified-office-admin-and-receptionist-skills-training/ 3/16

  4. 9/10/2018 Certified Office Admin and Receptionist Skills Training - iStudy  Module Twelve – Wrapping Up  00:30:00 00:30:00 Administrative Management Administrative Management  Module One – Getting Started  01:00:00 01:00:00  Module Two – Why Your O?ce Needs Administrative Procedures  01:00:00 01:00:00  Module Three – Gathering the Right Tools  01:00:00 01:00:00  Module Four – Identifying Procedures to Include  01:00:00 01:00:00  Module Five – Top Five Procedures to Record  01:00:00 01:00:00  Module Six – What to Include in Your Binder (I)  01:00:00 01:00:00  Module Seven – What to Include in Your Binder (II)  01:00:00 01:00:00  Module Eight – Organizing Your Binder  01:00:00 01:00:00  Module Nine – What Not to Include in the Procedure Guide  01:00:00 01:00:00  Module Ten – Share O?ce Procedure Guide  01:00:00 01:00:00  Module Eleven – Successfully Executing the Guide  01:00:00 01:00:00  Module Twelve – Wrapping Up  01:00:00 01:00:00 Organisational Skills Organisational Skills  Module One – Getting Started  00:30:00 00:30:00  Module Two – Remove the Clutter  01:00:00 01:00:00  Module Three – Prioritize  01:00:00 01:00:00 https://www.istudy.org.uk/course/certified-office-admin-and-receptionist-skills-training/ 4/16

  5. 9/10/2018 Certified Office Admin and Receptionist Skills Training - iStudy  Module Four – Scheduling Your Time  01:00:00 01:00:00  Module Five – To Do Lists  01:00:00 01:00:00  Module Six – Paper and Paperless Storage  01:00:00 01:00:00  Module Seven – Organization in Your Work Area  01:00:00 01:00:00  Module Eight – Tools to Fight Procrastination  01:00:00 01:00:00  Module Nine – Organizing Your Inbox  01:00:00 01:00:00  Module Ten – Avoid the Causes of Disorganization  01:00:00 01:00:00  Module Eleven – Discipline is the Key to Stay Organized  01:00:00 01:00:00  Module Twelve – Wrapping Up  00:30:00 00:30:00  Administrative Skills Developing Diploma- Activities  00:00:00 00:00:00 Receptionist Receptionist  Receptionist  00:30:00 00:30:00  Importance of Receptionist  00:15:00 00:15:00  Di?erent Types of Receptionist & Roles  01:00:00 01:00:00  Communication Skills for Receptionist  01:00:00 01:00:00  Telephone Skills  01:00:00 01:00:00  Listening Skills  01:00:00 01:00:00  Taking Messages  00:30:00 00:30:00 https://www.istudy.org.uk/course/certified-office-admin-and-receptionist-skills-training/ 5/16

  6. 9/10/2018 Certified Office Admin and Receptionist Skills Training - iStudy  Presenting & Appearance  00:30:00 00:30:00  Reservation Procedure  00:15:00 00:15:00  Con?dentiality Checklist  00:15:00 00:15:00  Being Organized as Receptionist  00:15:00 00:15:00  Becoming a Successful Receptionist  00:15:00 00:15:00 Customer Relations & Dealings Customer Relations & Dealings  Module One – Getting Started  00:30:00 00:30:00  Module Two – The Right Attitude Starts with You  01:00:00 01:00:00  Module Three – Stress Management (Internal Stressors)  01:00:00 01:00:00  Module Four – Stress Management (External Stressors)  00:30:00 00:30:00  Module Five – Transactional Analysis  01:00:00 01:00:00  Module Six – Why are Some Customers Di?cult  01:00:00 01:00:00  Module Seven – Dealing with the Customer Over the Phone  01:00:00 01:00:00  Module Eight – Dealing with the Customer In Person  01:00:00 01:00:00  Module Nine – Sensitivity in Dealing with Customers  01:00:00 01:00:00  Module Ten – Scenarios of Dealing with a Di?cult Customer  01:00:00 01:00:00 Module Eleven – Following up With a Customer Once You Have Addressed Their Issue   01:00:00 01:00:00  Module Twelve – Wrapping Up  00:30:00 00:30:00 https://www.istudy.org.uk/course/certified-office-admin-and-receptionist-skills-training/ 6/16

  7. 9/10/2018 Certified Office Admin and Receptionist Skills Training - iStudy Professional Telephone Receptionist Skills Professional Telephone Receptionist Skills  Module One – Getting Started  00:30:00 00:30:00  Module Two – Core Skills Required  01:00:00 01:00:00  Module Three – Self-Management (I)  01:00:00 01:00:00  Module Four – Self-Management (II)  01:00:00 01:00:00  Module Five – Time Management (I)  01:00:00 01:00:00  Module Six – Time Management (II)  01:00:00 01:00:00  Module Seven – Organizing and Planning (I)  01:00:00 01:00:00  Module Eight – Organizing and Planning (II)  01:00:00 01:00:00  Module Nine – Communication (I)  01:00:00 01:00:00  Module Ten – Communication (II)  01:00:00 01:00:00  Module Eleven – Additional Challenges  01:00:00 01:00:00  Module Twelve – Wrapping Up  00:30:00 00:30:00  Professional Telephone Receptionist Course- Activities  00:00:00 00:00:00 Mock Exam Mock Exam - Mock Exam- Certi?ed O?ce Admin and Receptionist Skills Training  00:30:00 00:30:00 Final Exam Final Exam - Final Exam- Certi?ed O?ce Admin and Receptionist Skills Training  00:30:00 00:30:00 https://www.istudy.org.uk/course/certified-office-admin-and-receptionist-skills-training/ 7/16

  8. 9/10/2018 Certified Office Admin and Receptionist Skills Training - iStudy COURSE REVIEWS COURSE REVIEWS 4.8 4.8   7 ratings 0 0 5 STARS 5 STARS 0 0 4 STARS 4 STARS 0 0 3 STARS 3 STARS 0 0 2 STARS 2 STARS 0 0 1 STARS 1 STARS NO REVIEWS FOUND FOR THIS COURSE. NO REVIEWS FOUND FOR THIS COURSE. RELATED COURSES RELATED COURSES https://www.istudy.org.uk/course/certified-office-admin-and-receptionist-skills-training/ 8/16

  9. 9/10/2018 Certified Office Admin and Receptionist Skills Training - iStudy Azure - Containers  1 £ £199 199 £ £12 12 https://www.istudy.org.uk/course/certified-office-admin-and-receptionist-skills-training/ 9/16

  10. 9/10/2018 Certified Office Admin and Receptionist Skills Training - iStudy Azure - Azure Storage  1 £ £199 199 £ £12 12 https://www.istudy.org.uk/course/certified-office-admin-and-receptionist-skills-training/ 10/16

  11. 9/10/2018 Certified Office Admin and Receptionist Skills Training - iStudy Azure - Automation and Log Anayltics  1 £ £199 199 £ £12 12 TAKE THIS COURSE TAKE THIS COURSE £ £307 307 £ £21 21  UNLIMITED ACCESS  INTERMEDIATE INTERMEDIATE  COURSE BADGE COURSE BADGE  COURSE CERTIFICATE COURSE CERTIFICATE 74 74 NUMBER OF UNITS NUMBER OF UNITS 2 2 NUMBER OF QUIZZES NUMBER OF QUIZZES  2 DAYS, 15 HOURS 2 DAYS, 15 HOURS CPD ACCREDITED CPD ACCREDITED https://www.istudy.org.uk/course/certified-office-admin-and-receptionist-skills-training/ 11/16

  12. 9/10/2018 Certified Office Admin and Receptionist Skills Training - iStudy Instructors CAMERON DALLPORT CAMERON DALLPORT 518 STUDENTS ENROLLED 518 STUDENTS ENROLLED https://www.istudy.org.uk/course/certified-office-admin-and-receptionist-skills-training/ 12/16

  13. 9/10/2018 Certified Office Admin and Receptionist Skills Training - iStudy ISTUDY ACCREDITED BY ISTUDY ACCREDITED BY CENTRE APPROVED BY CENTRE APPROVED BY Registered with the UK Register of Learning Providers (UKRLP) UKPRN: 10063816 UKPRN: 10063816 COURSE PARTNERS COURSE PARTNERS https://www.istudy.org.uk/course/certified-office-admin-and-receptionist-skills-training/ 13/16

  14. 9/10/2018 Certified Office Admin and Receptionist Skills Training - iStudy https://www.istudy.org.uk/course/certified-office-admin-and-receptionist-skills-training/ 14/16

  15. 9/10/2018 Certified Office Admin and Receptionist Skills Training - iStudy OUR STUDENTS SAY.. OUR STUDENTS SAY..   Course content are awesome! Greatest course I had this time. An extremely helpful and informative course, especially in conjunction with quiz and video tutorial. Great Course Content! L anywhere using personal d Video is a good way to learn Ginny Student Mike Student, Finance Kiara Student ABOUT ABOUT iStudy is a brand of Adams Academy Inc. Ltd. Company Number 10647280, England and Wales, VAT No. GB-267018794  11 Floor, 15 St Botolph Street, London EC3A 7BB  020 3900 4072  hello@istudy.org.uk LAST TWEETS LAST TWEETS I pray this weekend teaches you more skills of life to conquer the coming week. Happy weekend. #weekend… https://t.co/QNdf2Z4hls, Sep 07 ‘Professional Diploma in HR and Payroll Management - iStudy’ on #SoundCloud https://t.co/tnzKwxTiEO, Sep 07 Have Administration and Mana - iStudy’ #SoundCloud? https://t.co/4x1IgGPuQC 07 you heard ‘ #np by istudy    https://www.istudy.org.uk/course/certified-office-admin-and-receptionist-skills-training/ 15/16

  16. 9/10/2018 Certified Office Admin and Receptionist Skills Training - iStudy VALIDATE YOUR CERTIFICATE VALIDATE YOUR CERTIFICATE Enter Certi?cate Code VALIDATE VALIDATE COMING SOON COMING SOON © ISTUDY ABOUT ABOUT TERMS & CONDITIONS TERMS & CONDITIONS PRIVACY POLICY PRIVACY POLICY COOKIE POLICY COOKIE POLICY DISCLAIMER DISCLAIMER COMPLAINT FORM COMPLAINT FORM https://www.istudy.org.uk/course/certified-office-admin-and-receptionist-skills-training/ 16/16

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