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Enhancing Program Delivery Through New Technologies CSU Extension October 2, 2008 Dr. Karen Kaminski Chair, Master of Education, Adult Education and Training School of Education Colorado State University 97o-491-3713 karen.kaminski@colostate.edu Objectives We will investigate:

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Enhancing Program Delivery Through New Technologies

CSU Extension

October 2, 2008

Dr. Karen KaminskiChair, Master of Education, Adult Education and Training School of EducationColorado State University

97o-491-3713

karen.kaminski@colostate.edu


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Objectives

  • We will investigate:

    • Current Technologies

      • Wikis, Blogs, PodCasts

    • How to stay current

      • Semminars

      • Conferences

      • Journals


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The Impact of Technology

American Society of Training and Development State of the Industry report (2007)

  • The percent of technology-based training increased to 30.28% in 2006 up from 11.47% in 2001.

  • The Bench Marking Forum (BMF) companies reported 39.85%.

  • The BEST (determined by enterprise wide success as a result of employee learning and development) reported 35.85%.

  • The average direct expenditure for training, per employee, was $1,040 which is 2.33% of payroll.


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Technologies can

  • reduce the costs of training or cost and time required to travel for meetings.

  • provide professional development for all individuals supporting commitment to growth.

  • allow for training via simulation which reduced wear and tear on equipment and improves time to efficiency.


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Technologies can:

  • increase an organization’s ability to share information quickly and efficiently, and to stay current in their particular field.

  • shorten the time required to bring a new employee up to speed in an organization.

  • allow for rapid content development and easy updating. User generated documents allow experts in the field to develop content that is more exact and designed from experience.


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Synchronous vs. Asynchronous

Synchronous:

at the same time

allows for immediate communication

Asynchronous:

at different times

allows for time to think, reflect, and gain additional information before responding


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Synchronous Communications

Interactive Video

live two-way audio and video, runs on the internet, point-to-point or multi-point (PolyCom), requires camera, microphone, high speed internet, bridge for up to 30 simultaneous connections.http://www.polycom.com/usa/en/home/index.html

Voice Over IP (VOIP)

internet telephone, requires free installation, head set, camera optional, up to 10 simultaneous video, unlimited audio only.

SKYPE is an example: http://www.skype.com


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Asynchronous Communications

Pod Casting

One way communication to disperse information, recorded audio and/or video, stored on a streaming server (I-tunes), downloadable for later use, requires hand-held or computer, speakers or head phones, anyone who has the link can view.

Examples are viewable at http://podcast.com/

Blogging

Two way communication which allows for sharing of text, and digital images or video, requires a computer and speakers if audio is used. Can be closed or open to public

http://blogger.com


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Asynchronous - continued

Wikis

Wikis can be used as knowledge management tools. They store definitions, documents, training videos, company policies, and more.

  • Google Docs http://docs.google.com

  • Wikipedia http://en.wikipedia.org/wiki/main_page

  • pmwiki (download and host) http://www.pmwiki.org

  • Web-based wiki services pbwiki http://www.pbwiki.com

  • social text http://www.socialtext.com; http://www.atlassian.com


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Both

Webinars

Provide one way video and two way audio.

These are typically viewed ‘live’ but can be saved and

streamed for one-way delivery of information.

Examples related to classroom technology are viewable at http://www.campustechnology.com/mcv/resources/webinars/

Learning Management Systems

  • Blackboard, Open Source.

  • Typically provide many services; asynchronous includes: discussion (similar to a blog), email,, content areas, includes text, audio, video, etc.

    • Blackboard http://www.blackboard.com,

    • Open Source http://opensource.org


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Other

Capture tools

  • Allow for capture of live instruction for later distribution either streaming or in a package.

  • Adobe’s suite Captivate http://www.adobe.com/products/

  • Camtasia http://www.techsmith.com/camtasia.asp

    Aggregators

  • These are management tools with which the user sets parameters and the aggregator will pull together information from multiple sources to one location for reading. http://www.newsonfeeds.com/faq/aggregators


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Other -continued

Social bookmarking

Users save links to web pages that they want to remember and/or share. These bookmarks can be saved privately, shared only with specified people or groups, shared only inside certain intranets, or another combination of public and private domain. http://Del.icio.us

Second Life

a virtual world where individuals create their own avatar – and can then travel around in the world communicating with others who are present.

http://secondlife.com


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Advantages of using Technology for Communication and Training

Advantages:

  • Most technologies allow for direct sharing of information.

  • Many technologies provide a permanent or storable record of information shared.

  • Information can be retrieved and reviewed again.

  • It can increase communication and productivity.

  • It can reduce training cost.

  • Other…. 


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Disadvantages of using Technology for Communication and Training

Disadvantages:

  • Indirect communication can result in miss-understanding.

  • Challenges for asynchronous communication includes reaching people in different time zones.

  • The technology and support costs can be significant depending on the skills of the individuals who will be participating.

  • Copyright – questions can arise as to who owns the materials you create, and permission to use other’s work.

  • Technology problems can interrupt communication.

  • Other….


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Staying Current Training

  • American Society of Training and Development (ASTD), national and regional; http://www.astd.org

  • Society of Human Resource Management (SHRM), national and regional; http://www.shrm.org

  • Association of Educational Communications and Technology (AECT), international; http://www.aect.org

  • International Society for Technology in Education (ISTE); http://www.iste.org


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Staying Current - continued Training

  • American Association for Adult and Continuing Education (AAACE); http://www.aaace.org

  • Educause: Transforming Education Through Information Technologies, national;

    http://www.educause.edu

  • Association for the Advancement of Computing in Education; http://www.aace.org


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How to Stay Current Training

Read!

Refereed or research journals:

  • TechTrends (AECT)

  • Journal of eLearning

  • Educational Technology, Research and Development (AECT)

  • American Journal of Distance Education

  • Educause Review (Educause)

  • Training and Development (ASTD)


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How to Stay Current Training

Free Journals:

  • Technology and Learning;

  • T.H.E., Technology in Higher Education;

  • Campus Technology

  • eLearn


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