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Chilean Internal Revenue Service

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Chilean Internal Revenue Service

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    1. Chilean Internal Revenue Service Working to serve taxpayers 100% Online

    2. Agenda Something about Chile SII e-Government solutions Online Taxpayer Assistance Achieving 100% Filing Online

    3. 1. Something about Chile North to South: 4.500 Km. (2.800 Mi.) Average Wide: 177 Km. (110 Mi.) Population: 15 millions One Time Zone Many climates

    4. Internal Revenue Service (SII) Responsible for enforcing domestic taxes Tax Compliance Law Interpretation National Treasury (Tesorería General de la República) Responsible for collecting domestic taxes and customs duties National Customs Service (Servicio Nacional de Aduanas) Responsible for supervising customs duties.

    5. 2. SII e-Government solutions Strategic Focus of the Organization

    6. 2 channels: Internet (FAQ’s) & Help Desk.

    7. Comparison

    8. 4. Achieving 100% Filing Online

    10. 4. Achieving 100% Filing Online

    11. 4. Achieving 100% Filing Online

    12. 4. Achieving 100% Filing Online

    13. 4. Achieving 100% Filing Online

    14. 50% of new Internet filing were done at the nationwide network of Internet access points (both public and private)

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