Tri borough adult social care services customer feedback team
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Tri-Borough Adult Social Care Services Customer Feedback Team. What we do;. Record and manage statutory complaints about adult social care services under the 2009 complaints regulations against the three LA’s (LBHF, RBKC, WCC)

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Presentation Transcript

What we do
What we do;

  • Record and manage statutory complaints about adult social care services under the 2009 complaints regulations against the three LA’s (LBHF, RBKC, WCC)

  • Record and manage homecare complaints from service users and/or their representatives , that are made directly to the LA

  • Record compliments and feedback about all adult social care services


How to contact us
How to contact us;

The TB Customer Feedback Team comprises of;

Nadia Husain, Nigel Whitham and Elaine Denny

The Team is based at;

4th Floor, Glenthorne Road, Hammersmith, W6 OLJ

Free phone O8OO 587 OO72 – 0207 361 2661

[email protected]

[email protected]

[email protected]


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