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SharePoint 2007 - Social Networking

SharePoint 2007 - Social Networking. Wes Preston – MVP, MCTS. Agenda. Introductions Social Networking Customization & Development 3rd Party Offerings Governance . www.sharepointmn.com. Website for user group SharePoint resource documents SharePoint resource links RSS Feeds

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SharePoint 2007 - Social Networking

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  1. SharePoint 2007 - Social Networking Wes Preston – MVP, MCTS

  2. Agenda • Introductions • Social Networking • Customization & Development • 3rd Party Offerings • Governance

  3. www.sharepointmn.com • Website for user group • SharePoint resource documents • SharePoint resource links • RSS Feeds • Meeting Schedule • Past User Group Presentations • This presentation www.sharepointmn.com http://www.sharepointmn.com

  4. Social Networking

  5. What is Social Networking?

  6. What is Social Networking? • A virtual gathering place • A web of contacts • A bulletin board • A scrapbook • A knowledgebase Examples • Linked In • Facebook • MySpace • Twitter • Classmates.com • Reunion.com • Yammer • Forums • Distribution Lists • Blogs, RSS feeds • Many more…

  7. One user example… • Participate in LinkedIn as a career networking tool • Keep track of previous co-workers, networking contacts, etc • Participate on facebook with friends, family and some work and community contacts • Get a little more personal by sharing photos and comments with friends • Control access to different groups • Follow statuses and updates • Forums • Keep track of a few hobby-related lists to keep up on the latest news and info. • Contribute from time to time • Blogs • Family blog • Technical or work topical blog • Read a list of blogs using Google Reader or some other RSS aggregator

  8. What is Enterprise Social Networking? • Employing the same concepts used in other social networking solutions, but done while asking: “Is this good for the company?” • Realize the potential of social networking concepts in your workplace, with your partners and with your clients. • The same standard business questions apply: • What is the return on investment? • Where are the efficiencies? • But in one slide… WHY?

  9. Why Enterprise Social Networking? • Drive collaboration & social interaction • Discover content in new ways • Capture & share tacit knowledge • Capture the “wisdom of the masses” via social feedback • Build a sense of connection to the company • New workers expect social tools in the workplace

  10. SharePoint Social Networking – Key Features • Profile Database – The database containing information about SharePoint users, imported from Active Directory and other potential sources. • People Search – A search scope and result page configured specifically for finding people, based on data crawled from the Profile database. • My Profile Page – One method of displaying the Profile database information, using web parts designed for that purpose and available only on the Profile page

  11. SharePoint Social Networking – People Search

  12. SharePoint Social Networking • Profile Page

  13. Scenarios for Enterprise Social Networking • Finding the right resources, when you need them • People Search or advanced search can be used to find people based on many attributes – based on the Profile Database • Immediate needs: Finding the right resource for the current issue, fast • Ongoing needs: Building a project or organizational team

  14. Scenarios for Enterprise Social Networking • Accessing the organization chart • Succession planning • Finding co-workers, colleaguesand managers

  15. Scenarios for Enterprise Social Networking • Communication • Using blogs and RSS feeds to internally broadcast information • Company announcements rather than e-mail broadcasting • Strategy and quarterly updates • Promotions, staffing changes, etc… • Use external blogs to share relevant information with clients • Press Releases for stakeholders and the public • Technical / Product information and updates for clients and partners

  16. Scenarios for Enterprise Social Networking • Communication – Blogs (out of the box)

  17. Scenarios for Enterprise Social Networking • Communication – Blogs continued • Codeplex Enhanced Blog Edition 2.0http://www.codeplex.com/CKS/Release/ProjectReleases.aspx?ReleaseId=5134 • Tag Cloud (SharePoint Designer) http://www.iwkid.com/blog/Lists/Posts/Post.aspx?ID=41

  18. Scenarios for Enterprise Social Networking • Retain and more effectively utilize intellectual property • Use knowledge bases to capture critical information and make it available to those that need it, when they need it • Wikis can be used to capture critical information and allow it to evolve quickly as needed by as many people as needed. • Blogs can be used as internal ‘journals’ to track research, work and progress • Discussion boards can be used as places to capture and track conversation threads and have benefits over e-mail • Train new employees • Use the knowledge captured in the containers listed above to identify ‘required reading’ for new team members.

  19. Scenarios for Enterprise Social Networking • ‘Communities of interest’ • Aligning employees in different departments that have similar roles so they can benefit from each others’ experiences • Internal User Groups • Cross-Department Collaboration

  20. SharePoint – Version Recap WSS – Windows SharePoint Services. The ‘no additional charge’ version of SharePoint that includes all the core functionality. MOSS Standard – Some considerable enhancements on top of the core platform – My Sites, People search, Employee Lookup web part, etc… MOSS Enterprise – Doesn’t offer a lot of functionality for social networking, but does include the BDC, which may allow for richer data

  21. SharePoint MOSS Feature Reference • My Sites • Special web parts • You could do the facebook status with a Discussion list – configure a web part on the home page to only show the latest entry, have alerts, allow others to comment on it… • People Search • Employee Search web part • Audiences SSP • Profile Management • Search Management

  22. Unified Communications

  23. What is presence and how does it impact collaboration and social computing in SharePoint?

  24. What is Presence? • This is presence... • Know before you attempt to reach out • Presence is the “center ring” of Unified Communications

  25. What is Unified Communications? • A COLLECTION of technologies – not a silver bullet • “Game-Changer” • “Disruptor” • “Equalizer” THE GOAL OF UNIFIED COMMUNICATIONS IS TO REDUCE THE HUMAN LATENCY IN BUSINESS PROCESSES “ The collection of communication technologies, applications and processes to enhance communication and business between you, your customers, partners and employees “

  26. Microsoft Unified Communications Product Alignment Unified Communications Collaboration, Portals, and Search E-mail and Calendaring Unified Messaging Software-Powered VoIP IM andPresence On-premise and Hosted Conferencing

  27. Customization and Development Customization & Development

  28. Customization Opportunities • Custom My Sites • Customizing the person.aspx page

  29. Customization Opportunities • Configuring User Profile Imports • Adding new User Profile Properties • Customizing Privacy Policies (who can see what properties) • Business Data Catalog • Configuring Audiences

  30. Customization Opportunities • Custom Search Results • Configurable XSLT to display relevant User Profile Properties • Custom Search Properties

  31. Development Opportunities • Working with User Profiles • Microsoft.Office.Server.UserProfiles • User Profile Web Service • User Profile Change Web Service (_vti_bin/UserProfileChangeService.asmx) • User Profile Web Service

  32. Development Opportunities • Possible Customizations: • Custom Web Parts that display relevant User Profile Properties • Import additional User Profile Properties without leveraging the BDC • Create a Vista Gadget that surfaces SharePoint data: • Person browser/phonebook? • ‘OneView’ Customizations: • Yammer web part • Twitter web part • Employee blog web part • SPC09 page

  33. 3rd Party Offerings 3rd Party Offerings

  34. 3rd Party Offerings • CodePlex!! • Community Kit for SharePoint • Enhanced Blog Edition • Podcasting Kit for SharePoint

  35. Governance

  36. Thoughts on Governance • Don’t just update SharePoint – keep Active Directory up to date • Information also available in Outlook / other tools • Sync with other systems – PeopleSoft, etc… • Development processes for User Profile/Import Changes • Database and server topology planning is required before rolling out company-wide My Site deployments (100s or 1000s of sites)

  37. What’s Next…

  38. SharePoint 2010 • Improvements and new features • My Sites: status and activity monitoring • Social Tagging • Rating and feedback • Social search: more data, better results • Finding people: phonetic name search, name variations and wildcard • Expertise mining and discovery • Enhanced wikis and blogs

  39. References • Social Computing with SharePoint http://www.microsoft.com/sharepoint/capabilities/collaboration/social.mspx • White Paper on Social Networkinghttp://go.microsoft.com/fwlink/?LinkID=98123&clcid=0x409 • SharePoint Server 2007 SDK: Software Development Kithttp://www.microsoft.com/downloads/details.aspx?FamilyId=6D94E307-67D9-41AC-B2D6-0074D6286FA9&displaylang=en

  40. References • Our Blogs • http://www.idubbs.com/blog • http://blogs.inetium.com/blogs • This slideshow! • http://www.sharepointmn.com

  41. Thanks for Attending! http://www.sharepointmn.com

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