Training & Consultation Solutions. Target Getting Better (TGB) was established in 2011 to provide training and consultancy services for both the public and the private sector in both Egypt and the Middle East
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Training & Consultation Solutions
We help organizations in the development of their employees through:
professionals working in the
Marketing consultants, customer
care courses are revised by experts who have worked in the field
Anger is a natural emotion that every human experiences. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. Anger management will help teach participants how to identify their anger triggers and what to do when they get angry.
"Most communication experts now believe that almost 90% of what we say comes from nonverbal cues, which includes our body language." It is everything from facial expressions, to eye contact, to our gestures, stance, and posture.
From flipping your hair, shaking hands, making eye contact to smiling, they are all a part of our nonverbal communication.
Boil it down and etiquette is really all about making people feel good. It's not about rules or telling people what to do, or not to do, it's about ensuring some basic social comfort.
For the better part of every day, we are communicating to and with others. Whether it's the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.
Some view customer service as all activities which bind a corporation and its customers together to further a sales relationship.
Others view customer service as a package of measurable activities which provide utility to customers or optimum levels of service.
Emotional intelligence describes the ability to understand one's own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of Emotional Intelligence have been around since at least the 1900's, but the term was first introduced by Wayne Payne in 1985.
The modern manager needs to understand the financial implications of their day to day decisions and the impact they have on the business.
It is also important that managers have a solid grasp of basic financial awareness in order to agree and manage budgets effectively and appreciate core finance principles.
Participants will understand the various generations present at work. Both the young and older worker will have many ideas to offer, which will help the organization thrive in the marketplace. Learning how to deal with the Generation Gaps at work will help you become a better manager or co-worker.
Did you ever feel that you were posing hard questions at the beginning of the interview and asking closed questions?
Did you overload them with boring questions? Did you use negative body language and failed to build rapport?
We know that translation is not an easy job and many suffer a great deal to find decent translated documents. Hence we have hired the best professional translators in town who are capable of translating from Arabic to English and the opposite way around.
Hesham A. Latif
Bachelor Degree, Faculty Of Commerce, Majoring in Accounting, Cairo University
Group Member: Group is a consulting Office specialized in financial consultations, Law, Auditing, Accounting,Taxations consultations, & Training
*Global Avaris partner for Culture & Publishing
*Certified Trainer, The American University in Cairo SCE - Business Studies Division
Dr. Ola Emara
PhD in Public Administration, Cairo University, Faculty of Economics and Political Science- Masters of Public Administration and Policy Making —the American University in Cairo, June 2002. Specialization: Administration of Public and International Organizations
American University in Cairo, School of Continuing Education-Business Studies Division, (Lecturer/and Professional Trainer), January 1994 up to Present-Holding a Certificate of Training of Trainers- updated 2010. Placed Several times on the Honor Roll based on the criteria for excellence in teaching “Management”; and “Financial Management”; holding the “School of Continuing Education “Merit Award” for 2011” for the performance in teaching and the contribution to the AUC Programs; and a “Certificate of Appreciation 2010” in recognition with performance of teaching the following courses:
is an experienced independent Marketing Consultant with more than 15 years of experience in the field of Marketing & Advertising. Throughout her career, she worked in and with number of multi-national companies, Event Management and advertising agencies specialized in both pharmaceutical and FMCG fields, where she held positions in the Marketing & Client Service Divisions. From planning marketing plans to executing marketing campaigns, Nermine was always successful in conceptualizing and executing effective communication strategies that address the client’s strategic marketing objectives.
Doctorate in Business Administration-Major Human Resources (thesis final stage)
Master in Business Administration-Major Marketing
Certified Lead Auditor DNV-International
Certified Trainer-Innovara USA
Certified Quality Manager.
Motivation , empowerment and Leadership courses
Change Management –Our Iceberg Is Melting
AMR ABD ELSALAM EID
Master of Industrial Design, Helwan University, Faculty of Applied Arts (2010)
Diploma of Environmental Project Design, Helwan University, Faculty of Applied Arts (2003)
Bachelor of Industrial Design (Excellent with Honor), Academy of Art & Design 6th of October (2000)
Pre Doctoral courses Helwan University
NEBOSH International General Certificate
Electrical Safety from OSHA Academy
Fire Prevention Plans from OSHA Academy
Courses & Certifications
Emergency First Responder (FER) Primary and Secondary Care and care for Adults, children and infants Instructor (Instructor No. 308270) (2012)
International diploma in advanced driving instruction (RoSPA) (2012)
Lloyd's Register Quality Assurance OH&S Management Systems Auditor/Lead Auditor Training Course (2012)
Team Building & Project Management Workshop from SETTEC (2009)
Industrial designing Workshop from Munster Institute of Industrial Design, Germany (2003)
Mr. Amr Eid is accredited from ROSPA (The Royal Society for the Prevention of Accidents) as a Defensive and Advanced Driving trainer September 2012.
Target Getting Better (TGB) Head Office:
27 Dr. Samira Moussa St, El Hay 1, District 4, El ShiekhZayed
Tel: 00 2 38506366 / 00 2 01023005366 / 00 2 01099904464
Fax: 00 2 38506366