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SAP 2003: Your Technology and Business Roadmap

SAP 2003: Your Technology and Business Roadmap. Jim Shepherd Senior Vice President AMR Research. Agenda. SAP’s Business Strategy SAP’s Product Strategy SAP’s Technology Direction What Should You Worry About ? Maximizing The Value of Your SAP Investment. SAP Snapshot.

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SAP 2003: Your Technology and Business Roadmap

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  1. SAP 2003: Your Technology and Business Roadmap Jim Shepherd Senior Vice President AMR Research

  2. Agenda • SAP’s Business Strategy • SAP’s Product Strategy • SAP’s Technology Direction • What Should You Worry About ? • Maximizing The Value of Your SAP Investment

  3. SAP Snapshot • 7.4B € in FY02 Revenues • 56% from Maintenance and Services • FY03 Expectation: Flat Revenue, Improved Profits • 19,300 Customers • 50,000+ Installations – 120+ Countries • 23 Industry Solutions

  4. SAP’s Business Strategy • Account Control- “The Reliable Business Partner” • Growth – “Influence A Greater Share of IT Spending” • Customer Lifecycle Management - “ROI - SAP Delivers Value” • Services, Maintenance, & Add-ons • New Markets and Channels

  5. System Integration* System Integration SAP Business Strategy:Become Your “Trusted Partner” Strategic Consulting Discover & Evaluate -> Implement -> Operate Business Consulting Business Software System Integration System Support Out-sourcing Application Layer Infrastructure Consulting Infrastr. Software Infrastructure Support Middleware Layer Hardware OS, DB, ... Technical Support IT Layer Source: SAP AG

  6. SAP Business Strategy:“Extended Range of Services” • New Maintenance Offerings • Architecture Planning • Custom Development • Consulting • System Integration • Operations Planning & Optimization • Hosting / Outsourcing

  7. SAP Business Strategy:New Markets and Channels SAP Direct Sales Vertical Resellers Business One Centers Sales/Service Partners Source: SAP AG

  8. Product Strategy: All Things For All Buyers SAP for <Industry> • SAP for Aerospace & Defense • SAP for Automotive • ... SAP Packaged Solutions • Service Management for <Industry> • Financial Insights for <Industry> • ... • SAP xApps • SAP xApp Resource & Program Management • SAP xApp Mergers & Acquisitions • ... • mySAP Business Suite • mySAP ERP • mySAP CRM • mySAP SCM • ... SAP Smart Business Solutions • mySAP All-in-One • SAP Business One SAP NetWeaver • SAP Enterprise Portal • SAP Master Data Mgmt. • SAP Business Intelligence • SAP Exchange Infrastructure • SAP Mobile Business • SAP Web AS Source: SAP AG

  9. Current Application Strategy • The Ever Expanding mySAP Business Suite • Vertical Industry Solutions • ERP Extensions • R/3 Enterprise or MySAP ERP ? • Mid-market : All-in-One and Business One • The xApps (Cross-Applications) Framework

  10. COLLABORATION Comprehensive e-Business Solutions Internet Portals Advanced Supply Chain Planning Marketplaces Customer Relationship Mgmt Extranet Supply Chain Hubs Business Warehousing Collaborative Engineering B2B Procurement Strategic Enterprise Management E-Recruiting R/3 Accounting Electronic Bill Presentment & Payment R/3 Logistics Strategic Enterprise Management Intranet R/3 Fulfillment Collaborative Forecasting Knowledge Warehouse R/3 HR ... Industry-Add-ons Enterprise Group Business Partners World ENTERPRISE The Ever Expanding mySAP Business Suite Source: SAP AG

  11. SAP Product Strategy: Scalability Headquarters mySAP.com Distributor Exchange Infrastructure SAP All-in-One Factory SAP R/3 Enterprise Sales Subsidiary SAP Business One Source: SAP AG

  12. xApps xApp New, snap on cross-functional business process Existing applicationsand data sources xApps are Packaged Composite Applications. They deliver newend-to-endbusinessprocesses,that snap-on to anexisting IT environment. Source: SAP AG

  13. Business Views,Events (Context & Insight) Announced xApps Desk-top/ Office Support HR Finan- cials PLM SRM SCM CRM Legacy SAP xAppResource and Program Mgmt SAP xAppMergers and Acquisitions SAP xAppEmployee Productivity SAP xAppProduct Definition Functional Transactions (Hindsight) Source: SAP AG

  14. SAP R/3 Enterprise Extension For SCM SAP R/3 Enterprise Extension For FIN SAP R/3 Enterprise Extension For HR SAP R/3 Enterprise Extension For Travel SAP R/3 Enterprise Extension For PLM • SAP R/3 Enterprise Core 4.7 • All Existing R/3 Functionality • Future Changes limited to: • Legal Changes • Defect Fixes • Performance Enhancements SAP Web Application Server 6.20 Replaces Basis Server Provides J2EE and ABAP Support Common Foundation for all mySAP.com Components R/3 Enterprise

  15. R/3 Enterprise Rollout • New “Ramp-up” Release Process • 200 Customers in Controlled Release • 1500 Copies Shipped Since January • Reports From Customers Are Positive Internal Customer Release Restricted Shipments Unrestricted Shipments 7/02 12/02

  16. mySAP Business Suite mySAP PLM Maintenance & Quality mySAP ERP Financials Human Resources Corporate Services Operations mySAP SRM mySAP CRM Purchase Order Management Sales Order & Delivery Management Inventory & Production mySAP SCM SAP NETWEAVER Source: SAP AG

  17. mySAP ERP – Edition 2003 Workforce Analytics Operations Analytics Strategic Enterprise Management Financial Analytics Analytics Financial Accounting Management Accounting Financial Supply Chain Management Financials Human Resources Employee Relationship Management Employee TransactionManagement Employee LifecycleManagement Purchase Order Management Inventory Management Delivery Management Production Management Maintenance& Quality Sales OrderManagement Operations Management Corporate Real EstateManagement Incentive & CommissionsManagement Travel Management CorporateServices SAP NetWeaver People Integration Application Platform Information Integration Process Integration Source: SAP AG

  18. SAP NetWeaver • mySAP Business Suite • Customer can buy and deploy mySAP Business Suite 1 mySAPBusiness Suite • mySAP ERP • Customer can buy and deploy mySAP ERP 2 SAP NetWeaver mySAPERP 3 • Combining mySAP ERP & Solutions • Customer can combine mySAP ERP with mySAP Solutions SAP NetWeaver + mySAP SCM mySAPERP + mySAP CRM + + Quickstep Packages + + • Combining R/3E & Parts • Customer can combine existing R/3 Installations with Solutions, SAP NetWeaver (also parts of it like e.g. Portal or BI) and with Quickstep packages 4 + mySAP SCM R/3 Enter- prise + mySAP CRM + SAP NetWeaver Quickstep Packages +

  19. SAP NetWeaver™ People Integration Composite Application Framework Life Cycle Management Multi-Channel Access Portal Collaboration Information Integration BusinessIntelligence KnowledgeManagement Master Data Management Process Integration Business ProcessManagement Integration Broker Application Platform J2EE ABAP DB and OS Abstraction DB and OS Abstraction • New technology foundation of MySAP products • Centralized collection of SAP technologies • Application Servers • UI Management • Integration Framework • Security • Business Process Mgmnt • Data Warehousing • Portal Framework • Etc. • Neutral positioning toward IBM WebSphere and Microsoft .NET Web-Sphere .NET … Source: SAP AG

  20. What Should You Be Worrying About ? • Instance Consolidation • New mySAP.com Functionality • PLM, APO, Portals, CRM, etc. • Release Strategy & Expectations • R/3 Enterprise, MySAP ERP, MySAP Business Suite ? • Extended Deployment • Internally • Externally

  21. Maximizing Your Investment • Competency Center -- Business Process Improvement Not Help Desk! • Continuous Training & Education • Enterprise Performance Management (EPM) • Network Theory -- A system becomes more valuable as it touches more users • Any ERP System Needs Better Public Relations

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