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Using Information Technology for Competitive Advantage. Karina Adhitia 105030200121015. The Firm in Its Environment. supply the material, machines, services, and information that used by the firm to produce the products and services. place that the firm marketed their services and products.
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supply the material, machines, services, and information that used by the firm to produce the products and services
place that the firm marketed their services and products
the organizations of both skilled and unskilled workers
include all of the organization that compete with the firm in its market place
is the geographic area where the firm performs its operations
Primary Value Activities
Support Value Activities
Those associated with producing and offering greater value to their customers than do their competitors
Provide the inputs and infrastructure that allow the primary activities to take place
A firm’s information resources therefore consist of:
The CIO perform:
The Chief Information Officer
Strategic Planning is long-range planning, since it identifies that are intended to give the firm the most favorable position in its environment and specifies the strategies for achieving those objectives
End-user computing is define as a tool designed for the purpose of extracting information and performing data manipulation prior to the transfer of and/or downstream of result to a book of record system. (i.e. financial report)
EU can use the command language of the software to perform arithmetic and logical operations on the data
EU are unable to create their own software, but they can communicate with prewritten software
EU can use such computer languages as HTML, Visual Basic
These functional support personnel are information specialist in every sense of the word, but they owe their allegiance to their particular user area
Information Resources Management (IRM) is an activity that is pursued by managers on all levels of the firm for the purpose of identifying, acquiring, and managing the information resources needed to satisfy information needs