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Inaugural Conference

Inaugural Conference. April 28-30, 2005 Omni Hotel at CNN Center Atlanta, GA. Infant. Child. Teen. Adult. Senior. Laboratory Testing is Universal. 7-10 billion tests a year $25-30 billion. 185,000 + laboratories 590,000 + laboratorians. The Quality of Laboratory Services is a

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Inaugural Conference

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  1. Inaugural Conference April 28-30, 2005 Omni Hotel at CNN Center Atlanta, GA

  2. Infant Child Teen Adult Senior Laboratory Testing is Universal • 7-10 billion tests a year • $25-30 billion • 185,000 + laboratories • 590,000 + laboratorians

  3. The Quality of Laboratory Services is a Global Concern Patients Report Barriers to Primary Care, Lab Test Errors or Delays, International Survey of Five Nations Health Affairs, October 28, 2004 Up to 15% of patients in five countries in past two years got incorrect test results or had delays in being notified of abnormal test results

  4. 2003 Conference

  5. 2003 Quality Institute ParticipantsIdentified as Needs: • Better indicators for the quality of laboratory services • Annual report on the quality of laboratory services • An independent Institute to facilitate improvements in laboratory services

  6. Institute for Quality in Laboratory Medicine Create an awards and grants program Develop networks of laboratories and partners Identify issues and best practices

  7. Across boundaries of public / private organizations Within institutions Institute for Quality in Laboratory MedicinePromoting an Integrated System of Services within and across boundaries Pre-analytic Analytic Post-Analytic

  8. Institute for Quality in Laboratory Medicine Teamwork Laboratory Professionals Patients Clinicians Improve Laboratory Testing and Services Government Manufacturers Payers Accrediting Bodies

  9. Update • Progress since Quality Institute Meeting • April 13-15, 2003: • Partners meetings – IQLM Priorities • Workgroups – Recognitions, Networks, Indicators • Draft Business Plan for IQLM • Plans to Incorporate as 501c(3) organization • IQLM Newsletter • Inaugural IQLM Meeting • http://www.iqlm.org

  10. IQLM Professional Partners MeetingOctober 14, 2004 Over 40 health-related associations, professional societies, and government agencies. IQLM goals: • Improve test result interpretation • Develop patient-centered laboratory reports • Reduce errors in total testing process • Educate/train non-laboratorians performing tests • Improve test utilization

  11. Prepare a review of known testing errors Develop system to catalogue errors Develop consensus methods for data collection Study pay-for-performance and other incentives Promote education about laboratory services Specific Goals for IQLM Identified at Professional Partner Meeting

  12. IQLM Technology Partners MeetingFebruary 10, 2005 Over 25 IVD and information technology companies, independent laboratories, and biotechnology firms. IQLM goals: • Conduct outcome and cost effectiveness studies • Quantify the cost of poor quality • Determine motivations for quality changes • Focus on clinical issues related to quality • Improve communication among clinicians, hospitals and laboratory professionals

  13. Clinical Laboratory Improvement Advisory Committee February 16, 2005 Conference Outline

  14. 2005 IQLM ConferenceRecognizing Excellence in PracticeApril 28, 2005 WinnerAward Brent James Excellence in Quality of Care James P. Bagian Patient Safety James O. Westgard Improved Quality Process Peter Howanitz Improved Quality Process Michael Laposata Improved Clinical Integration Carl Wittwer Technical Advancement Kenneth W. Kizer Leadership - Organizational Dennis S. O’Leary Leadership - Organizational George D. Lundberg Career David M. Eddy Distinguished Achievement

  15. Workgroup Reports What will be shared: • Set of Quality Laboratory Indicators • Results of Pilot Survey of Quality Practices • Outline of National Report on Quality of Laboratory Services

  16. Posters What will be shared - Results of Studies on: Laboratory Utilization • Quality Improvement/Quality Indicators, • Laboratory Errorsand Impact on Patient Safety • Partnerships to Improve Quality • Performance Evaluation/Cost-Effectiveness • Informatics/Information Technology • *None on Customer (Patient/Clinician) Satisfaction

  17. Business Case for Quality What will be shared: • Best Practices from perspective of: • Laboratory • Government • Insurers • Economics • Information Technology • International • Industry • Clinicians/ patients

  18. Learning From the Field What will be shared: • Lessons Learned • Quality improvement efforts of participants

  19. Impact of New Technology

  20. Avoid –Death by cell phone- or e-mailitis • Participate –Have Fun • Communicate -Learn and TeachOthers • Carry Home –Spirit of Cooperation

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