Learning Collaborative VI August 23, 2013 Children’s Hospital Plano, TX. RHP 18 Vision.
Learning Collaborative VI August 23, 2013 Children’s Hospital Plano, TX
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By 2016, the healthcare system in the three counties that form RHP 18, will exhibit characteristics of true transformation in its Medicaid health and behavioral healthcare systems. RHP 18 will provide seamless and timely access to a range of evidence-based health and medical services of such quantity and quality that will promote optimum outcomes for its eligible residents.
This Medicaid health and behavioral healthcare system will be interconnected across innovative model with multiple levels of appropriate care. Together, the healthcare providers in RHP 18 will deliver consumer health education, encourage the appropriate use of primary care and prevention, facilitate early intervention, provide advocacy, and ensure follow-upwhile protecting individual choice and privacy, and the public health and safety of the community.
Questions for Us
WHO is the target audience?
WHAT behavior do we want them to do? OR WHAT behavior do we want them to change?
WHERE do we want them to do this behavior?
WHEN do we want them to this behavior?
HOW do we want them to do this behavior
Useful Behavioral Theories
Change at individual level=Integrated Behavior Model (Theory of Reasoned Action + Theory of Planned Behavior) plus Diffusion of Innovation
Change at a population/community level=Social Marketing
Communication & Behavioral Models
The Communication Wheel used in the article to guide change in consumer behavior
Integrated Behavioral Model
Diffusion of Innovations
(see article + handouts)
Provider Activities and Plans/Ideas
Children’s Med Ctr and Lakes Regional utilize patient navigators (LR-navigator grant)
TCC effective use of community education and coalition venues to disseminate information and generate referrals
United Way Tarrant Co 5.7M statewide navigator grant Don Smith
UTSW community health workers project in situ provide vital lines of communication and outreach; care coordination and navigation and learn more about the qualified population
Transition from childhood to young adult status in health care system link them with adult clients for education and self care strategies and access to care/coverage
THR system for ipad and audio non-English speaking patients translation services across THR hospitals