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Real AI 2012 Minding the gap…

Real AI 2012 Minding the gap…. Dr. Gilbert OWUSU Head of Resource Management Technologies Research BT plc. House keeping. Fire alarm Toilets …. AI technologies are mainstream … technologies applied to improve applications in various domains …. Health care. Telecommunication.

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Real AI 2012 Minding the gap…

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  1. Real AI 2012 Minding the gap… Dr. Gilbert OWUSU Head of Resource Management Technologies Research BT plc.

  2. House keeping • Fire alarm • Toilets …

  3. AI technologies are mainstream … technologies applied to improve applications in various domains … Health care Telecommunication Automobiles Logistics Customer service Online retailing Games Aviation

  4. AI market to exceed $36 billion dollars by 2015 Source Global Industry Analysts Inc. • Fast growing markets for • expert systems • neural networks • business intelligence • customer relationship management • Dominant software vendors include: • i2 Technologies, CA, • IBM, SAP, Oracle • Fair Isaac Corporation,

  5. How do we exploit AI technologies successful?

  6. Customers and end users buy solutions not AI technologies understanding customers needs is key to exploiting AI technologies • ‘Value will only be realised from investments in IT when the focus is changed from the design and implementation of the technical artefact, to the delivery of benefits to stakeholders’ (Markus, 2004) • ‘That business benefits are generally derived from the organisational change that accompanies the introduction of IT, rather from the IT itself’ (Ward et al, 1996)

  7. We must continuously bridge the gap between research and practical exploitation of technology

  8. Objectives of the workshop presentations from academia and industry … • A showcase of practical applications of AI for commercial and consumer use • Provide practical experiences of how success was achieved • New opportunities for exploiting AI • Networking …

  9. Today’s agenda

  10. Let’s mind the gap …

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