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Costumer Service

Costumer Service. By: Nathan Sandy. My dad and I were waiting in line at sports authority store. The guy in front of us was buying a pair of basketball shoes Cashier: “Hi how are you?” Customer : “Fine !” Cashier: “Will this be all today?”

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Costumer Service

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  1. Costumer Service By: Nathan Sandy

  2. My dad and I were waiting in line at sports authority store. • The guy in front of us was buying a pair of basketball shoes • Cashier: “Hi how are you?” • Customer: “Fine!” • Cashier: “Will this be all today?” • Customer: “Yes lets hurry up I don’t have all day!” • Cashier: “Ok sorry for taking so long and handed him the shoes.” • Customer : “Its fine and left the store .”

  3. Type of customer • In the passage the customer is a irritable moody customer these type of customers An Irritable/Moody customer is a customer that has and attitude and is really bratty. • A way to handle them is to don’t ask very many questions and let them buy their item and let them leave happy.

  4. How the cashier handled it • I think that the cashier handled the situation very well . They let the customer have there way and stayed positive the whole time.

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