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Management and Continuous Improvement: Technology Solution. P Mani Joseph Modern College of Business and Science. Quality Audit@ MCBS. Quality Audit visit took place in 2009. MCBS received 4 Commendations, 4 Affirmations , and 15 Recommendations .

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Management and Continuous Improvement: Technology Solution

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Management and continuous improvement technology solution

Management and Continuous Improvement:Technology Solution

P Mani Joseph

Modern College of Business and Science

Quality audit@ mcbs

Quality Audit@ MCBS

  • Quality Audit visit took place in 2009.

  • MCBS received 4 Commendations, 4 Affirmations, and 15 Recommendations.

  • MoHE follow-up visit took place in December 2012 and endorsed the actions taken by MCBS

Two recommendations from the quality audit reports

Two Recommendations from the Quality Audit Reports

  • OAC recommends that MCBS document the proceedings and decisions arising from committee meetings to improve committees’ effectiveness, guide subsequent actions, and provide a record for future reference.

  • OAC recommends that MCBS develop evidence-based, systematic short and long-term planning to inform decision making and management actions

Corrective steps

Corrective steps

  • The QA Unit recognized the need for a systematic and ongoing tracking and reporting mechanism for assessment across the college.

  • Avoid chaotic, last-minute approach (fire fighting) to accreditation visits with a more orderly and effective process.

  • Move away from paper-heavy processes to digital processes

  • MCBS decided to introduce a technology platform to manage key processes.

Mcbs sharepoint portal

- MCBS SharePoint Portal

  • Technology platform that supports

    • Strategic Plan management

    • Collaborative Work

    • Central Depository

    • Survey Management

Plan management

- Plan Management

  • Educonnect is used in setting up the institutional goals, objectives, actions and targets.

  • Supports the academic and administrative units to contribute to the achievement of the agreed goals, objectives and targets

  • Continuous review of performance against defined targets.

  • Can track performance—down to the individual level 

  • Retrieves and aggregates the data, maps it to individual units/ and institutional goals, and delivers a set of dashboards that provide clear views into performance.



Collaborative work

-Collaborative work

  • Provides collaborative workspace for the Self-Study process

  • Works on the principle of electronic check-out of a document before editing can occur. 

  • Multiple writers/reviewers have access to a single document; however, only one person can check the document out at any given time

  • Avoids creation of multiple versions.

  • Complete history of all edited versions of the report is archived by the software and is retrievable, so no work is lost. 

Collaborative workspace

Collaborative Workspace

Central resource depository

Central Resource Depository

  • Central location for storing all documents digitally

  • Holds any document format, including PDFs, images, videos, and text files.

  • Self study documents can be hyperlinked with these documents

  • Search capability, so people can find documents based on criteria such as author, date published, topic, or key words.

  • Organized by category, or alphabetically

Documents category wise

Documents –Category Wise

Documents a z

Documents A-Z



System integration

System Integration






Closing remarks

Closing remarks

  • Recommendation is to have a Management System

  • Involve all stakeholders

  • Address recommendations from multiple perspectives

  • SharePoint is a comprehensive and sufficiently flexible platform for managing performance.

  • Works with a local IT company to extend functionalities

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