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Fabrizio Cardinali CEO Giunti Labs - Chair ELIG Scientific Board TRIO Online Educa Berlin 2009

Building Europe’s Largest LLL4Employment Regional Initiative The Tuscany Region TRIO Project ( T echnology, R esearch, I nnovation & O rientation for Employment). Gianni Biagi Training Policies Manager Tuscany Region. Fabrizio Cardinali CEO Giunti Labs - Chair ELIG Scientific Board TRIO

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Fabrizio Cardinali CEO Giunti Labs - Chair ELIG Scientific Board TRIO Online Educa Berlin 2009

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  1. Building Europe’s Largest LLL4Employment Regional Initiative The Tuscany Region TRIO Project(Technology, Research, Innovation & Orientation for Employment) Gianni Biagi Training Policies Manager Tuscany Region Fabrizio Cardinali CEO Giunti Labs - Chair ELIG Scientific Board TRIO Online Educa Berlin 2009

  2. Employment: A Generational Opportunity Employment : A Generational Challenge The World is Flat. Again. From the “Low Cost Battle”.... ....To the “21° Century Skills Challenge” • 8 0% of Population in Pakistan is under 30 • 1 Billion workers from emerging New Economies (China and India amongst all) have joined the global labour market since 2000. • 70% of India’s intl trade is for providing Outsourcing Services to Western Economies • Ford Motor expects that the number of workers older than 50 will double in Europe by 2008 • Daimler Chrysler expects over-45 workers to rise from 41% in 2002 to 68% in 2011 • In US half of working age Americans expect to work into their 70s whether by financial necessity or by lifestyle choice (AARP Survey) • In Japan the number of people between 15 and 64 is expected to decline by 740.000/year for next decade • In Finland employment rate between 60 and 64 has doubled since 1990 and 21% of Corporate Training Programs are attended by employees older than 50 • In 2010 10 TOP Jobs will not have existed in 2004 • Median Age will cut Europe’s growth at least 1% annually for the next 3 decades • At Bumrungrand Hospital (Bangkok) walk in patients see a specialist in 17 minutes average • During 2005 Bumrungrand Hospital treated 400.000 foreign patients • Bumrungrand Hospital is building a 18story outpatient center to bring capacity to 6000 outpatients a day • More than 150.000 North Americans and Europeans seek medical treatmant overseas every year • During last 6 months at least 40 large US Corporations have signed on to overseas plans from United Group Programs (health Insurer in Florida) • Medical tourism to Asia could generate up to $4.4 billion by 2012 (Source Newsweek)

  3. Field Home Work On & For Employment learning (International, Skills /competency Based, Rapid and Flexible) Competency Mapping, Alignment & Qualification (Individual Skills Assessment->Remediation -> Qualification) Formal Credits Paths (Curricula Certified) Informal Credits Paths (Sector & Industry Endorsed) Knowledge Workers LO 1 Crediti 2 Min. 30 LO 1 Crediti 2 Min. 30 LO 2 Creditis1 Min, 25 LO 2 Creditis1 Min, 25 LO 3 Crediti 1 Mins. 25 LO N Credits 1 Mins 15 LO N Credits 1 Mins 15 Skill Qualification X Official International Accreditation Skill QualificationY Local Labour Market Accreditation IT DE UK New Generation Skills & Competency Based Curricula New Business & Architectural Models for Ubiquitous, Flexible & Rapid Personal Skills Assessment , Remediation & Qualification (Re) Employment MarketPlace (s) Curricular Education (National, Formal, Rigid) FI FR Curricular and Vocational Educational System (s) Europe’s 21st Century Employment Challenges Towards Competency Based Education @ ? Students

  4. Massive Individualisation Personal Level Sales & Channel Manager Interconnection Skills Business Needs define the requirements Interconnection Skills IP Essentials Learning Object IP Essentials IP Networks Individual Massification IP Networks CRM Operations Support Manager Mobile IP Learning Object Mobile IP Time2Competency TCP/IP TCP/IP IRDA Test IRDA CRM Operations Support Assistant „Future“ management decisions „Traditional“ management decisions IT-Security IT-Security Online-Session Product Skills Product Skills GPRS Routers • Time • Costs • Resources • Competencies • Time • Costs • Ressources • Products Learning Object Helpdesk Manager GPRS Routers Corporate Access Corporate Office Access Classroom Mobile Devices Mobile Devices Customer Interface Assistant Sales Skills Community Ereignis Sales Skills Infrastructure Sales Infrastructure Sales Key Account Mgmt. Readings Billing & Collections Professional Key Account Mgmt. Service Business Learning processes are the enabler Service Business ... ... ... Organisational Level • Competencies • Qualification Tests • Remediation Materials Open & Interoperable Digital Repositories of: Europe’s 21st Century Employment Challenges Towards Skills Based Learning Personalization New Curricula Job Profiles Skills & Competencies Learning Outcomes & Objectives „e.g. Customer Interface Management“ organizational e.g. courses,communities individual learning path Individual Learner PERSONAL Development Plans

  5. The TRIO Initiative in the Tuscany Region Building Europe’s Leading Life Long Learning for Employment Initiative • TRIO was born in 1998 as a Lisbon Adendainitiative of Region of Tuscany (Ministry ofEducation, Vocational Training and Labour Policies) to support the Region Employment market Towards the Challenges and Opportunities of the New Millennium through a FREE Content & Support Services approach • It has evolved through 3 funding cycles and Managing Consortium, Now Giunti Labs, Tecnofor and Brain Technology since Fall 2007 • Today Trio is Europe’s largest Regional LLL4Employment initiative with more than: • 1500 courses • 150.000 registered users, • 70.000 active learners • 40.000 registered training hours /month • Fully Free ! • New Roadmap based on : • Content Mapping to Competencies for Personalization, Reuse and Federated Sharing • Blended Learning (Web Learning Groups + eLearning) • Porting from Vendor turn key solution (SABA) to a Open Standards Based Architecture (Moodle + Hive DR)

  6. The TRIO Initiative – Key Success Points Competency Based Education

  7. The TRIO Initiative – Key Success Points Web Learning Groups

  8. The TRIO Initiative – Key Points Open Standards Based Architecture

  9. Trio’s Analytics (Users) • More than 150.000 registered users of which more than 70.000 active learners. • Most than 65% of the Users are Employed • Professional Position of learners: 48.2 % of active learners are “employees” • Schooling Position of learners: 41% of active learners have “ high school diplomas • Reached Via Communities of practice named WLG, Web Learning Groups • 407.659 training hours have been registered (period january – october ‘09 ) and tracked in SCORM, with a monthly average in the period of 40.765 hours. 65,9% 10,8% 5,9% 13,6% 3,7% 1,2% Lookingfor the first job Employed Student Notemployed Not employed, nor looking for a job labour mobility Professional Position of Learners Schooling Position of Learners Web Learning Groups

  10. Trio’s Analytics (Content) • To-date, there are 1.534 availableproducts (on-line courses and e-books) • More than 596.000 course registrations in the 13 Macro Areas available in Trio catalogue (date 31/10/09) • 20 most ordered courses among available products

  11. Trio’s Analytics (Customer Satisfaction) • Trio Help Desk registered 3.145requests (total) from april to october ’09. 74.4% technical assistance and with an Average response time is6,6 working hours (with an 8 hour S.L.A.) • Tutoring service registered 503requests (total) via from June to october ‘09. Average response time is 5,3working hours (with a 16 hour S.L.A.) • 95,1% of the users evaluates positively the whole TRIO project. • 95,1% of the users evaluates positively the courses content • 93,2% of the users has a mind to attend, in the future, other TRIO courses • 83,76%of active users, after attending and completing a course, attend another one, That means: 5 users (out of 6) are “loyal” (period 01/07/02 – 31/10/09) Number of Requests

  12. Q&ABuilding Europe’s Largest LLL4Employment Regional Initiative The Tuscany Region TRIO Project(Technology, Research, Innovation & Orientation for Employment) Fabrizio Cardinali CEO Giunti Labs - Chair ELIG Scientific Board TRIO Online Educa Berlin 2009

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