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House of travel - Cook Islands Brochure 2017

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House of travel - Cook Islands Brochure 2017

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  1. Cook Islands 1

  2. Welcome. At House of Travel, we strive to create the best holiday for you at the best value – that’s our service guarantee. We understand everyone has different travel needs and that’s why we love it when you bring your ideas to us because together, with our experience and local knowledge, we can create the perfect holiday at the perfect time for you. We use the same travel sites you do, like Expedia, and many more that you can’t access. Plus, we have direct relationships with airlines and hotels around the world, which gives us extra buying power. We combine this with our expertise and negotiating skills to deliver some of the best deals and bonuses on offer that you might miss if you booked yourself. So, we promise to truly deliver the best of both worlds and that’s our guarantee. We’ve helped create enriching travel experiences for 1.8 million New Zealanders over the last thirty years. We understand that travel isn’t just about the place you go, it’s where that place takes you. The best holiday for you. At the best value. What this means: We’ll combine your ideas with our experience and expertise to deliver you the best holiday possible. What this means: We’re committed to providing the holiday you want at the very best value possible. We promise to utilise all our buying power to search out a great price for your holiday. We’ve got your back 24/7 from the moment you contact us until you’re home again. We know value means different things to different people, so we take the time to understand what’s important to you. We value your feedback on your last HOT holiday, so we can make your next trip even better. The best holidays are created together. Let’s chat. The House of Travel App I Your holiday at your fingertips. Text ‘APP’ to 595 to download (standard text charges apply) or available from the App Store & Google Play. 2

  3. Cook Islands Map MANUAE Arutanga AITUTAKI MITIARO TAKUTEA ATIU MA’UKE Avatiu Avarua Township Nikao Matavera Arorangi RAROTONGA Te Rua Manga (The Needle) 413m Ngatanglia Muri Beach Titikaveka MANGAIA The Climate Monthly Average Temperatures in ˚C Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Rarotonga Aitutaki 26 27 26 27 26 27 26 27 23 25 21 23 21 22 21 22 21 23 22 23 23 25 23 25 Wet Season Dry Season

  4. Captain Tama’s L A G O O N C R U I Z E S R A R O T O N G A , C O O K I S L A N D S

  5. Contents General Information 1 Accommodation Ratings 6 Tips for your Cook Islands Holiday Experience Rarotonga 4 Rarotonga Accommodation Rarotonga Sightseeing Rarotonga Holiday Homes © Craig Owen Experience Aitutaki 19 Aitutaki Accommodation Aitutaki Sightseeing Experience The Outer Islands 23 The Outer Islands Accommodation & Sightseeing © Kieran Scott General Information Accommodation Ratings To assist with the selection of your Cook Island accommodation we have created our own rating system allowing you to compare each property. These are personal ratings offered by our people from their own experience and should therefore be used as a guide only. These ratings may alter throughout the year due to a change of circumstances. Standard rooms, clean and comfortable usually with basic furnishings and private en suites. Typically most properties would include a restaurant and bar but have a limited range of other guest facilities and services. Moderate accommodation with a reasonable range of room facilities and good level of comfort usually with a wide range of recreational and leisure activities available for guest enjoyment. Superior accommodation offering exceptional level of comfort in rooms with quality furnishings and fixtures. There tends to be greater attention to personalised service and strong focus on quality food and beverages. First class accommodation including small and stylish boutique properties. Accommodation in this rating offer the very best services with detailed focus on high customer satisfaction and are usually located in prime locations. They are considered the ultimate accommodation in the Cook Islands. A half star is noted when the level of service and facilities falls between two grades. Grading accommodation can be quite subjective and generally speaking the standard and services will be in line with the price paid. Please check with your travel consultant to ensure you get the accommodation that best fits your needs. Child Policy: Please note bedding configuration varies between properties and in some cases with different room types within a property. Some hotels also offer family bonuses and specials. Your travel consultant will help you choose the hotel to best suit you and your family's needs. Look out for our “gems” of information scattered throughout our Cook Islands brochure. 5

  6. 6 TIPS for your Cook Islands Holiday Snorkels & Flippers Food, Food, Food Hire a car or bike and explore the island Don’t get caught in a Raro downpour – hire a car and follow the coastal road come rain or shine. With only 32 kilometres of road circumnavigating the island, it only takes about an hour to get around. From giant trevally to reef fish, Rarotonga’s underwater odyssey is replete with curiosities. It’s a small island, but Raro delivers a big feast of flavours. With so many restaurants in walking distance, take advantage of beachside shacks, burger joints and water-fringing bistros. Aroa Lagoon Marine Reserve (Rarotonga’s premier snorkelling location), offers safe snorkelling and zero coral. Even at low tide, the water is deep enough to explore; simply pick up a snorkelling map from the Activities Centre. Beginners can learn to snorkel in a fresh water pool before enjoying the marine’s abundance of protected (often fearless) creatures. Then there’s Tikioki - ‘Fruits of Rarotonga’, which is one of the island’s permanent marine parks, with a nearby café for post-snorkelling refreshments. Alternatively, head inland along the Ara Metua coral road to see some of the islands lush plantations. Discover deserted white sand beaches and local villages, stopping for lunch at sandy cafés and dinner at one of the island’s many restaurants. We recommend The Mooring’s Fish Café off Main Road in Avana, near Muri. With a reputation that precedes itself, believe the hype, because the food here is unrivalled. From the freshest shellfish to crumbed Mahi and thick milkshakes, you’ll want to return time and time again. Drivers will need to go to the Police Station in town (closed Sundays) to get a Cook Island’s driver’s license for $20. Take your passport with you. Scooters are also available. You will need to provide proof of your current NZ drivers licence, then take a test that involves riding up and down the street without falling off! Helmets are compulsory. For an authentic Rarotongan experience, ‘island nights’ feature on various nights at different resorts. Enjoy local customs and an island feast known as an Umukai. Try the Ika Mata: White fish marinated in lime juice and served with tomatoes, onion, cucumber and coconut cream. Blackrock, which is considered one of the calmest places to snorkel in Rarotonga is great for families with kids, it also has a BBQ area. For the avid snorkeller you may want to pack your own snorkelling gear before you leave. 6

  7. © Kieran Scott Island Hopping Attend a Sunday Service Markets For an even slower pace of life, fly 45 minutes north of Rarotonga to the laid-back island of Aitutaki. Saturday is the main day for island markets. Sunday is dedicated to church, with certain bars, restaurants and establishments closed. It’s also a great opportunity to attend a Sunday service; an experience strongly encouraged by the locals. Punanga Nui Market is a must- do for unique and well-priced Pacifica pieces, including clothing, handicrafts and black pearls. Meet the artists who create the items and stay refreshed with a fresh nu (coconut with a straw). Although open Monday to Friday from 8am to 4pm, Saturday is the main market day with more stalls and live music performed on the stage, coming to an end around 2pm. Stay for at least 3 days in one of the islands resorts, all a stone’s throw from Arutanga, the island’s main town, or book a day trip aboard the Titi Ai Tonga catamaran. Tours include flights, lunch, snorkelling and of course, an idyllic cruise skimming the shores of Aitutaki’s dazzling lagoon. You’ll be bowled over by the singing, energy and atmosphere. Try the Cook Islands Christian Church (CICC) in Avarua, a white coral building that dates back to 1853. A warm welcome is guaranteed, and a respectful dress code much appreciated. One of Aitutaki’s most pristine islets is One Foot Island; a visually stunning nugget of nirvana. Take your passport because you can have it stamped at the world’s tiniest post office! And if you’re after something other than beach, enjoy an Aitutaki safari tour. Guided by locals, this is an educational insight into the island’s history, onboard a 4WD Land Rover. For a delicious selection of food, Muri Beach night market boasts island specialities at very reasonable prices. From curries to locally baked cakes, entertainers and stage singers, the stars will be out. Cover your shoulders and knees, and ladies, it’s the perfect occasion to pull out your fanciest hat! If you’d like, take a few coins to donate at morning tea. 7

  8. Experience Rarotonga © Craig Owen The main island of the Cooks, Rarotonga, is not only a holiday destination in itself but the gateway to more far-flung isles. Not that you have to leave its sandy shores. Punanga Nui Markets 3 Police Station Trader Jack’s 2 Golf Club Avarua Township Avatiu Diving 14 1 19 Matavera Sink into island time and never leave your resort, but if you want to venture out, Rarotonga has plenty to offer. Take the local bus around the island, hire a motor scooter or bike and stop at your choice of idyllic beaches, or watch the sun set over the reef. Arorangi RAROTONGA 17 7 Deep Sea Fishing Te Rua Manga (The Needle) 413m 4 Diving Ngatanglia 6 Motutapu Aroa Beach & Lagoon Marine Reserve Rarotonga is almost completely encircled by a lagoon, so water-based activities are on offer everywhere. While on land, join an island tour or tackle the cross-island trek. Don’t miss the Muri Beach night market. The market has a selection of delicious local food stalls and live music on Thursdays and Sundays, it’s the place to be. Enjoy one of the many island feasts offered at the resorts. You might get picked to show your dancing skills on stage along with the friendly locals. Practice those twirling hips! Moorings Fish Café Wigmore’s Waterfall 12 Oneroa Snorkelling/ Swimming/ Kayaking Sails Restaurant Muri Beach Muri Beach Night Market Swimming 13 5 Koromiri Taakako 21 Vaima Restaurant Titikaveka 23 Snorkelling/Swimming 16 11 10 Snorkelling/Swimming 18 15 22 Muri Beach 9 8 20 8

  9. Rarotonga Accommodation Beachfront Deluxe 1 Edgewater Resort & Spa Kiwi’s just love this great value for money beachfront resort with its range of accommodation styles. Everything from studios, garden and lagoon view rooms to absolute beachfront deluxe suites and three bedroom garden or beachfront villas (you’re sure to find the right fit). Be it a romantic and relaxed escape, a much needed family getaway or just some downtime. With activities galore you’ll be spoilt for choice. With the island bus stopping at the resort every hour on the hour, getting to cafés, bars and local craft shops in downtown Avarua is very cheap and easy. Bring the kids. You can relax while the Edgewater team tires them out. They will be well entertained at the action packed Coconuts Kids Club. This friendly and experienced team run an activity programme designed specifically and free of charge for children aged 4 to 12 staying at the Edgewater Resort and Spa. While the kids are busy, why not treat yourself in paradise at the Edgewater Spa and Salon. Massages and therapies use only the best-quality skincare, from intensive hydrating body oils to tropical coconut lotions to hand-made soaps and scrubs. Make sure your stay includes a Tuesday or Saturday night, so that you can get along to Edgewater’s ‘island night’ feast and cultural show… and be prepared to join in the dancing! Enjoy a mouth-watering cocktail from Mal’s Bar at days end whilst watching the sunset. With two restaurants on-site and several quality restaurants within easy walking distance, your hardest decision of the day may be where to dine. Popular with families – it’s a good idea to upgrade to an apartment or villa, you’ll be thankful for the extra space Garden Room 9

  10. Rarotonga Accommodation 2 Club Raro Resort Club Raro is the ideal choice if you’re looking for a full-service resort- style property, but one that won’t break the bank. Its got everything you could wish for in an island hideaway: thatched roofs, palm-frond umbrella huts, quaint mosaic pathways and a beautiful beachfront setting: the perfect spot for lazing and unwinding. There are three sun-and-sand decks, an attractive freshwater pool with swim-up bar, a number of complimentary recreational facilities including a recently introduced daily activities programme and a scuba-dive lesson in the pool. The double happy hour runs daily and all day long over the weekend, offering great value food and delicious cocktails. The resort is also conveniently placed for those who like to get out and about, with Avarua’s shops, market, cafés and restaurants just 1.5 kilometres away – a short bus ride or a very pleasant stroll. Poolside Room 3 Islander Hotel Beachfront without the beachfront price tag! This little cracker is ideal for those looking for a full serviced hotel offering great value for money and is conveniently located, just a 2 minute stroll across the road from the Airport and a 10 minute easy walk into downtown Avarua with its lively shops, cafés and restaurants. Featuring 22 spacious and well-appointed Cabanas, all beachfront with unobstructed views of the lagoon, the hotel caters well for holidaymakers, travellers en-route to the outer islands and for the discerning business traveller. The Islander Restaurant offers fantastic cuisine from light meals to hearty options that are guaranteed to fill even the hungriest tummies. Enjoy fabulous outdoor dining & lounging around the pool. The Hula Bar all day $3.50 drinks make the end of a busy day a pleasure to look forward to. Make sure your stay includes a Tuesday night for the hotels ‘island night’ buffet. Enjoy island delicacies and delectable desserts followed by a dynamic cultural performance by Rarotonga’s leading dance troupe – Akirata and the legendary fire knife dance! 4 Sunhaven Beach Bungalows Sunhaven’s self-catering Cook Islands beach bungalow accommodation is situated absolute beachfront, on the western side of Rarotonga, which means you can witness some of the most amazing tropical sunsets. Take in the lovely white sand and translucent blue water from every angle of this property as you relax and re-energise in one of the Beachfront or Garden Bungalows. The service is personalised and yet unobtrusive. There’s a great feeling of remoteness here, however there are a number of bars and restaurants nearby for you to discover and enjoy. Private, quiet and secluded with tropical palms lining the beach frontage giving shade from the afternoon sun. There is a large fresh water guest swimming pool with adjacent BBQ area, this is the ideal place to sit and unwind after a perfect day. 10

  11. Rarotonga Accommodation 5 Palm Grove Set in the enchanting area of Vaima, and resplendent with coconut palms, this is one of the best value for money properties on the island. At Palm Grove you can enjoy the true paradise of a beautiful white sand beach and clear blue lagoon from your beachfront bungalow, acres of lush quiet gardens filled with hibiscus and tipani flowers to admire from your garden bungalow. Take advantage of good snorkelling and safe swimming in the lagoon. Nearby is ‘Fruits of Rarotonga’, considered by many to be the best snorkelling spot on the island. The on-site Yellow Hibiscus Restaurant & Bar has a reputation for good food. It is a great place to mix and mingle in a relaxed setting while enjoying tropical cocktails with live music occurring three nights a week. You are bound to enjoy the Friday night happy hour and the Sunday BBQ. Beachfront Studio 6 Aro’a Beachside Inn As its name implies, the property is right on the beach, so the constant sound of sea and surf is sure to lull you into tranquillity. The Aro’a offers incredible ocean views and stunning sunsets. There’s plenty to do here if you’re able to tear yourself away from the white sand and beautiful lagoon including swimming, snorkelling and kayaking to name a few. You can also catch the bus right outside the Aro’a and head into town which is a great option for those who haven’t rented a car or scooter. At the end of another perfect day in paradise it’s highly recommended that you head down to the Aro’a’s Shipwreck Hut on the beach and watch the sunset with an ‘Opu Ra Magic’ cocktail in hand. The Shipwreck Hut also has a great menu of home cooked bar meals as well as Saturday BBQs and live music evenings – get there early to enjoy the atmosphere. Hit the Shipwreck Hut on a Thursday night for weekly music & cocktails served in jam jars by the sea 7 Castaway Resort This little resort is on the sheltered side of Rarotonga, right in line for spectacular sunsets and whale-watching during the months of July to November. The views are beautiful and there’s a private white sand beach to enjoy. You’ll be welcomed like a member of the family when you stay here, but have as much peace as you want as this little gem has a secluded island escape feeling. There are 12 attractive rooms, all with patio or balcony. The resort has its own bar, café and restaurant, with free tropical breakfast daily, free kayaking and snorkelling. Guests must be over 16 years old, so this is a perfect option for those couples wanting a peaceful getaway. Castaway Resort is well known for its quirky character and relaxed ambience. Poolside Villa 11

  12. Rarotonga Accommodation 8 Muri Beach Resort Muri Beach Resort offers affordable luxury on the famous white sand lagoon and is set in tropical gardens. 20 stylishly-appointed self- contained villas and apartments feature Queen-size beds, Jacuzzi spa baths and air-conditioning. This resort is ideal for couples, friends and families, weddings and honeymooners. The on-site Aqua Restaurant is right beside the saltwater pool which also boasts lagoon views to enjoy. The menu features daily blackboard specials, freshly caught fish and choices from Polynesian marinated raw fish, to juicy steaks and curries. Lagoon action includes stand-up paddle boarding, kayaks and snorkelling from the resort and there’s bicycle hire, great walking trails, an adjacent day spa, fishing and superb safe swimming. Poolside Villa 9 Muri Beachcomber With wonderfully personalised and friendly service it’s not hard to see why this absolute beachfront property is one of the island’s most popular and well-established venues. With a range of self-catering accommodation styles to suit all – from the garden and larger family garden units which are perfect if you decide to ‘pack’ the kids, to the Seaview and Watergarden villas ideal for couples – you’re sure to find the right fit for you and the family. Enjoying a 5-star location at Muri Beach and in the heart of Muri Village you’re within walking distance of some of the island’s best cafés and restaurants. A pharmacy, gift shops, a delicatessen and wine shop are close by and if you want to venture further afield, the local bus stops at the gate. All of this is on offer at a great value! 10 Moana Sands Beachfront Hotel Located beachfront at beautiful Titikaveka but without the usual beachfront price-tag, this hotel has a lot to offer. Starting with its large stretch of silky white sands and an iridescent blue lagoon, this is the ultimate South Sea setting. And, even though the rates are so reasonable, accommodation is of a great standard. Rooms are attractively decorated and all have cooking facilities, water views and furnished outdoor sun areas. There are 12 Beachfront Studios over two floors, each containing a small kitchenette and bathroom with shower. On the upper floor, five Deluxe Beachfront Studios offer significantly more space, with a larger kitchenette and balcony at palm-tree level for lazy lagoon-watching. The atmosphere here is relaxed, friendly and the location is peaceful. Try out their excellent licensed restaurant which provides tasty breakfast, lunch and dinner daily. 12

  13. Rarotonga Accommodation 11 Little Polynesian Resort Imagine waking up to the gentle sound of waves lapping on the shore. Lounge the day away on the white sand beach fronting a turquoise lagoon, on a comfortable sun lounger or beside a stunning beachfront infinity pool. Fill your hours with activities such as swimming, snorkelling, kayaking, visiting local villages and much more. As your perfect day in paradise draws to an end, enjoy a refreshing cocktail as you watch the sun set before dining on tantalising cuisine, poolside under the stars. A decision to stay at Little Polynesian entitles you to enter the world of true Polynesian luxury and romantic bliss. Rest assured that you‘ll be among the most fortunate to enjoy paradise at its best! 12 Lagoon Breeze Villas If you’re looking for a self-catering holiday option, this spacious and comfortable home away from home is sure to appeal. With a number of accommodation styles ranging from studios through to the roomy one and two bedroom villas, all set amongst 3.5 acres of tropical gardens, you’re sure to find an option to meet your needs. On-site facilities include the Breakfast Café, guest laundry, tour desk, WiFi access and children’s playground and pool. You won’t have to venture too far to cool down, whether be it in the swimming pool or snorkelling in the Aroa Lagoon and Marine Reserve which is just across the road. Venturing into Avarua to stock up on food essentials is a breeze as the local bus stops right outside the villas. 13 Moana Sands Beachfront Villas Five minutes up the road from Moana Sands Beachfront Hotel, these roomy villas are directly on the snow-white, palm-fringed beach with safe swimming and snorkelling, whatever the tide. They’re located in the village of Vaimaanga, with a café, gift shop and beauty salon adjacent, and two popular restaurants within strolling distance. There are 2 Beachfront Studio Apartments offering kitchenette, 2 two Bedroom Beachside Apartments and 6 two Bedroom Beachfront Villas offering fully equipped kitchen all with open plan living, lounge/dining facilities and smart modern décor. A mini supermarket is across the road, which is open daily. With plenty of space, the villas are an excellent option for holidaying with friends or family. There are three on ground level, and three on the first floor and are absolute beachfront, all with outstanding views of the lagoon. Staff can arrange car, scooter or bicycle hire for guests, and the local bus stops at the door. 13

  14. Rarotonga Accommodation 14 Sunset Resort Located on the sheltered western side of the island, Sunset Resort is an intimate property, providing you with a relaxed, casual holiday on one of Rarotonga’s premier beaches. The beachfront location provides guests with an unspoilt view of Rarotonga’s crystal clear blue lagoon. The property truly lives up to its name, delivering breath-taking sunsets. Just picture yourself relaxing on the beach, with a cocktail in hand and toes in the sand, witnessing that magical moment. You’ll be able to enjoy the shops filled with local arts and crafts of downtown Avarua, just a short 8 minute drive away, and the local golf course is also nearby. Sunset Resort offers 35 spacious self-catering Suites and Studios, situated either beachfront and overlooking the lagoon (great for snorkelling) or beside one of the two swimming pools set amidst lush gardens. A variety of room types allow you to select that perfect accommodation to suit; whether it be singles, couples, adult families or groups. What helps make Sunset Resort such a special place is the friendly, local staff. Guests are greeted by name and special care is provided in ensuring individual needs are met. Staff are quick to show off and explain their local Cook Islands culture and heritage. The on-site Anchorage Restaurant & Bar serves up breakfast, lunch and dinner, or you may choose to dine at one of the several quality restaurants within easy walking distance. 14

  15. Rarotonga Accommodation 15 Pacific Resort Rarotonga This 4-star boutique resort is superbly situated on 5.5 acres of manicured beachfront grounds, just steps away from the water, sand and sun. Pacific Resort Rarotonga’s traditional Polynesian architecture and lush tropical gardens blend harmoniously with the picturesque surroundings of Muri Lagoon, offering the ideal location for those looking for a romantic getaway or a relaxing family holiday. With a collection of 64 studios, suites, family rooms and two or three bedroom villas, there is an accommodation option to suit all preferences. Casual beachfront dining is the essence of Barefoot Bar and Sandals Restaurant. Enjoy a cocktail with your feet dipped in the soft, white sand. Indulge in a sophisticated selection of authentic South Pacific and international cuisine under the starlight sky and swaying palms. Alternatively, romantic private dining options can be arranged, either on a secluded area of the beach overlooking the lagoon or in a quiet corner of the gardens. The safe and shallow Muri Lagoon offers an abundance of water sports and opportunities to explore the uninhabited motus (islets) within a short swim, paddle or boat transfer. Younger guests are sure to make friends at the complimentary kids club offering an extensive range of unique cultural activities hosted by the Beach Hut, or hop onboard Moana Roa Pacific Resort Rarotonga’s own glass bottom lagoon cruiser for a trip to the nearby Marine Park for an outing the whole family will enjoy. Premium Beachfront Suite Pacific Resort Rarotonga offers the perfect blend of contemporary facilities, South Pacific style and genuine Cook Island’s hospitality. When combined with the exquisite natural beauty of Muri Beach, this recipe makes for an experience that cannot be beaten. By the end of your stay you’ll feel relaxed, renewed, refreshed and above all determined to return. For families that want to upgrade to something a little more special this 4-star family friendly resort is perfect for you 15

  16. Rarotonga Accommodation 16 Royale Takitumu An intimate resort, located directly on pristine Titikaveka Lagoon, Royale Takitumu is an all-villa property, providing a genuine, uniquely Cook Islands holiday. The 10 exclusive, free-standing, thatched-roof villas, all boast breath- taking views of the palm-fringed sandy beach and turquoise lagoon and are spread over 1.3 arces of immaculate tropical grounds. Rock pools and flowering lily ponds shaded by towering palms, breadfruit trees and exotic hibiscus feature throughout this nature lover’s paradise. Each authentic villa was designed and decorated in true Polynesian style, with guests’ privacy and luxury in mind. The added touches means that every guest is treated to personalised service that makes for an intimate, memorable holiday. The Jewel in the crown is just a few steps from your villa, and is Rarotonga’s premier white sand beach in the heart of Titikaveka. This magnificent beach stretches unbroken for some 8 kilometres in both directions and borders a crystal clear lagoon. Here, you are assured of unrivalled safe snorkelling and kayaking at all tides. There are no large hotels nearby so the beach is virtually your own. Royale Takitumu’s staff are warm, friendly and welcoming people. Make sure you go along to the complimentary morning tea or Friday afternoon petanque get-togethers and you’ll see just exactly the kind of atmosphere which makes Royale Takitumu so special. This romantic hideaway is designed for couples of all ages and is ideal for honeymoons or special occasions. 16

  17. Rarotonga Accommodation 17 Manuia Beach Resort With just 24 attractive suites, each separated by sandy paths and gorgeous tropical gardens, this boutique resort is a private and very appealing choice. The house motto here is ‘every guest is special’ On-site managers and staff go out of their way to make sure it applies, so you can be sure of a warm, personal welcome and an enjoyable stay. In fact, this great little resort received an international certificate of excellence last year; no surprise to its many fans. Recently refurbished to a high standard, suites are fresh and airy, with coconut thatching and island-style décor. Some are positioned right by the lagoon; others are just a few steps away, and all are a short stroll from the resort’s beautiful infinity pool. Loungers and sun umbrellas are set invitingly on the sands for guests to use – lunch can be served there if you wish. For even more relaxation, there are big, comfortable hammocks, and each suite has a spacious verandah with outdoor furniture; meals can be enjoyed in private there too. Manuia Beach Resort stands by a beautiful white sand beach, on the sheltered side of Rarotonga, where sunsets are legendary and swimming is excellent. In fact, the snorkelling on your doorstep is one of the best kept secrets on the island, and there’s complimentary gear available for your use. There are also kayaks for exploring the lagoon, scooter/car rental and mountain bike hire is available on a daily charge. Manuia’s beachside restaurant and bar have magnificent views of the lagoon and reef, and of course, those amazing sunsets. It’s hard to find fault with marvellous Manuia! 17

  18. Rarotonga Accommodation 18 Muri Beach Club Hotel This stunning Muri Beach location is sure to capture the hearts of everyone who makes the decision to choose this property as their ‘home away from home’. Chic and boutique in style, this 30 room hotel ensures a personal and intimate holiday experience in true tropical surrounds – the perfect place to relax and reconnect with your special someone. The Lagoon Lounge Bar is a great spot to enjoy tantalising cocktails, or be tempted by the chef’s many delights at the SilverSands Restaurant. With Rarotonga’s aquatic playground right on your doorstep, Muri Lagoon offers a bevy of water sports that couples can share in. If aquatic adventures are not your thing, there are plenty of adventurous land activities and tours awaiting, or enjoy a soothing massage at the spa – there is so much choice! During your stay, head down the road to the Moorings Fish Café for lunch, they sell the best fresh fish sandwiches on the island! Deluxe Beachfront Room 19 Crown Beach Resort & Spa Indulge yourself in barefoot elegance at this romantic Polynesian inspired resort which fronts a beautiful white sand beach on Rarotonga’s windless west coast. Set in 5 acres of lush tropical gardens, the stand- alone villas (one or two bedroom) offer the luxury and romance you’ve been looking for. Rooms have a fridge, microwave, toaster & kettle and the enclosed Courtyard Pool Suites are a great choice for those wanting a little bit more privacy. For a front row seat to some amazingly romantic sunsets opt for a Beachfront Villa. Imagine spending your days lounging around the grand pool with a good book, learning to dive with the on-site Dive Centre or simply rejuvenating with a little indulgence at the blissfully serene Spa Ariki – relaxing has never been easier! For the gym-bunnies, an on-site gymnasium will keep the body toned and the mind alert. 20 Nautilus Resort The Nautilus Resort is beachfront luxury on Rarotonga’s white-sanded Muri Beach. Choose Polynesian inspired one, two or three bedroom villas each with a private salt-water plunge pool and contemporary, island-inspired décor. Just 20 minutes from Rarotonga’s international airport, the 4.5-star rated Nautilus also features a Polynesian Spa and kids concierge service, making it ideal for everything from family holidays to weddings and honeymoons. The Nautilus beachfront award- winning Pacific-Rim restaurant overlooks a fascinating infinity pool from its terraces, and features a delicious fusion of Polynesian and European cuisines using local seasonal ingredients and produce. Nautilus Resort – a new, authentic South Pacific experience with every modern comfort. Premium Beachfront Are Premium Beachfront Are 18

  19. Rarotonga Accommodation 21 Sea Change Villas Sometimes a holiday is all about removing yourself from the world, to a place of total privacy in peaceful surroundings, which is designed to recharge the batteries and soothe the soul. A stay at the multi-award-winning Sea Change Villas is all about relaxing and unwinding in the luxury of your own stunning villa or beside your very own private swimming pool. Here you’ll enjoy the tranquillity of the nearly deserted beaches of Titikaveka Lagoon, or you may choose to indulge in some of the numerous activities provided on the island. The Sea Change team will cater to your every need without intruding on your special time together. Beachfront Villa One thing’s for sure – you’ll return home refreshed and revived after your experience and will be booking your return trip in no time at all. Beachfront Villa 22 Te Vakaroa Villas An amazing beachfront haven awaits you within the secure perimeter of one of Rarotonga’s best kept secrets. Set right on Muri Beach with unsurpassed views of Muri Lagoon and beyond, Te Vakaroa offers a range of facilities that include a beachfront daybed gazebo, Jacuzzi and infinity pool. All one and two bedroom villas are beachfront and offer spacious, well-appointed interiors with large front terraces that overlook the lagoon and all water sports activities. Due to its great location you are within easy walking distance of some of the island’s best restaurants. Tropical breakfast is provided and delivered daily to your villa and with so many choices for dining, including room service from the adjacent Sails Restaurant, or the opportunity to have your own chef prepare a meal for you pool-side or in your villa, you will be spoilt for choice. 23 Te Manava Luxury Villas & Spa Designed for those that seek the independence and privacy of a luxurious 5-star self-catering property with the option to utilise the facilities of a boutique resort, Te Manava Luxury Villas & Spa offers the ideal holiday concept. The elegantly appointed, spacious villas are fully equipped with a chef’s kitchen, laundry and their very own private plunge pool, set either directly on the beachfront or contained within a garden courtyard on the shores of Muri Lagoon. Pool Villa Suite Guests of Te Manava Luxury Villas & Spa are able to enjoy full access to the dining facilities, complimentary kids club and extensive range of water sport activities on offer at Pacific Resort Rarotonga with the added benefit of being able to relax and unwind in the privacy of their very own exclusive villa. The award-winning Te Manava Spa is located on-site so guests need not venture far to indulge in a full range of professional beauty and massage treatments. Do a little or do a lot – Rarotonga is yours to explore however you choose, at Te Manava Luxury Villas & Spa. Presidential Beachfront Villa Ultimate Beachfront Villa 19

  20. Rarotonga Sightseeing Progressive Dinner – Through Local Homes If you’re looking for something a little different from the usual restaurant meal, this is your opportunity to experience the real Cook Islands and gain an insight into living on ‘island time’. What better way to sample the food of the Islands than on a Progressive Dinner. Orientation & Sites Tour Ideal for first time visitors to the Cook Islands. Get the most out of your holiday with this introductory tour. As well as visiting important historical sites and places of interest around the island, you’ll gain first-hand knowledge on places to see, things to do, cultural highlights and the tourist services. Koka Lagoon Cruises Don’t miss a fantastic day out exploring Muri Lagoon. Let the multi-talented crew treat you to an experience you won’t forget – snorkelling amongst the lagoon life or enjoy the view through the glass bottom; non-stop entertainment with ukuleles playing, pareu tying and weaving. Going Troppo Nightlife Tour Fun and frivolity – ‘Cooks style’! If you want to experience the nightlife of Rarotonga in a safe and fun environment, be sure to take this tour. You will enjoy several stops throughout the tour and be able to experience some of Rarotonga’s best night Raro Safari 4WD Inland Tour All aboard for an adventure you won’t soon forget! This tour takes you off the beaten track and allows you to discover the beauty of tropical Rarotonga on a 4x4 safari Jeep. Experienced guides will explain the history of the island while you drive along the steep and rugged tracks. Te Vara Nui Village Te Vara Nui Village offers stunning Over Water Night Shows and Cultural Village Tours. The interactive Cultural Village tour teaches of ancient traditions with fun knowledgeable guides. spots. 20

  21. © David Kirkland Storytellers Eco Cycle Tours If you can ride a bike, this one’s a must. Follow your guide down the lanes and tracks by Raro’s ancient coral road, Ara Metu, hearing the island’s history and heritage as you ride. Water and snacks are provided, and tours operate daily. There are three to choose from, designed for different degrees of personal pedal power: pick the one that matches your comfort level and head off on a genuine journey of discovery – you’ll be amazed. By the way, 10% of this little company’s profits go back into the community for development projects. We like that. Pa’s Cross Island Trek Nature and culture wrapped into one delightful and memorable experience! For those seeking a bit of adventure, why not join Pa, a delightfully friendly and humorous Cook Islander, on a nature trek across the island of Rarotonga. Raro Reef Sub Jungle Quad Adventure If true adventure is what you’re after, the Jungle Quad Adventure is just perfect. You’ll have plenty of thrills and challenges as you drive your very own four wheel quad over rugged terrain, across streams and tropical rivers, and through beautiful lush and preserved jungle. If you want the chance to explore Rarotonga’s reef without getting wet, then this could be the tour for you! A ‘must-do’ while on Rarotonga, Raro Reef Sub is the Cook Islands only semi submarine and great fun for people of all ages. Akura Fishing Fish ahoy! Get into the fun of fishing and enjoy a great day on the ocean with Captain George – a 30 year fishing veteran and the Cook Islands Game Fishing Club’s rod-and-reel record holder. What better way to try your luck at landing a big game fish than with the man who knows all there is to know about fishing in the Cooks? Whether you are with friends or family or a larger group, there are charters to suit all of your needs. Whether you are an expert fisherman or a complete novice, you won’t be disappointed. Tour includes light lunch and water onboard. 21

  22. Rarotonga Holiday Homes A great way to experience all that Rarotonga has to offer is to stay in one of the many Holiday Homes dotted around the island. Staying in a Holiday Home as an alternative to a resort can be far more economical and can make your holiday more relaxed and family friendly. You can have an amazing experience of having privacy in your own “Home away from Home” tucked away from the holiday crowd. These homes offer a great value option for groups, families or couples wanting to enjoy Rarotonga at their own pace, and they are often in enviable locations too! No matter if it is a big luxury beachfront home or quaint cottage, you’ll be sure to find something to suit your needs. © Craig Owen Vaimaanga Beach Front Villas Yellow Bird Lagoon Villa Vaimaanga Beach Front Villas are just that ‘beachfront’. Vaimaamga features some of the best beaches on the island, perfect for swimming at both high and low tides. The villas are self-contained with air conditioning. Located within walking distance from Wigmores Superstore you won’t have too far to go to stock up on goods, or if you don’t feel like cooking, Yellow Hibiscus Restaurant along with Vaima Restaurant are situated close by. If you are looking for an absolute beachfront experience that will offer stunning views, look no further. Yellow Bird is located on the sunset side of Rarotonga, with a white sand beach only metres from your doorstep. The beach offers safe swimming and great snorkelling. This open plan beach home is fully self-contained with all of the comforts of home including a washer/dryer, dishwasher and WiFi. There are a range of fruit trees that you can help yourself to including banana, paw paw, passion fruit, grapefruit & avocado as well as a BBQ on the front veranda perfect for entertaining in the evening. The property is within walking distance to a supermarket and numerous restaurants are close by. Clear Water Lagoon Villa Pacific Palms This modern two bedroom self-contained villa is located on the west side of Rarotonga, offering stunning views and just steps away from a white sandy beach. Clear Water is the perfect getaway for families. The villa is fully furnished and there is WiFi on-site aswell as a BBQ ready and available. It is located 5 kilometres from Avarua town centre and within easy walking distance to numerous bars and restaurants, food shops aswell as car, scooter and bicycle rental outlets. Located on the south side of the island in Vaimaanga, this three Bedroom villa is only a short walk to the lagoon, convenience store, restaurants and cafés and a 5 minute drive from Muri Beach. This is a great choice for couples or groups, or those travelling for an occasion. It is surrounded by tropical gardens and comes complete with a private swimming pool. The rooms are well appointed with modern and contemporary furnishings, flat screen T.V’s, in house movies and rain showers! This is a great option for those wanting intimacy and privacy. 22

  23. Experience Aitutaki © David Kirkland Aitutaki and its lagoon captivate visitors from that first glimpse out the aircraft window. Startlingly white swathes of sand contrast with the deep azure of the encircling Pacific Ocean and the remarkable turquoise of its lagoon studded with tiny islets. Maungapu Akitua 3 1 4 2 5 Just a 45 minute flight from Rarotonga it’s possible to visit Aitutaki on a day trip however we recommend you stay at least 2 nights to soak up the beautiful surroundings and really get a feel for this little piece of paradise. Hire a bike and explore the deserted beaches, tiny villages and white washed churches! Arutanga AITUTAKI Swim with schools of tropical fish in the lagoon, luxuriate in the sand under a palm tree and eat freshly caught barbecued fish. If you are visiting over the weekend we also highly recommend you pop into the markets on a Saturday at Aratunga Wharf where you will see a hype of activity with locals and tourists alike. Purchase that colourful sarong, indulge in the fresh produce or pick up a souvenir to take back home. Tapuaeta’i (One Foot Island) 23

  24. Aitutaki Accommodation © Etu Moana Beach Villas 1 2 Aitutaki Village Tamanu Beach A magical setting and a very special atmosphere have made this little family owned resort a favourite for travellers from around the world. It stands beside the island’s best swimming beach, Ootu Beach, at the south-eastern tip of Aitutaki right on the edge of one of the world-famous lagoons. It is also great value for money, quiet and relaxing with air- conditioned garden bungalows just a short stroll from the waters edge. Each bungalow has its own deck overlooking tropical gardens. This family-owned resort offers a great spot to simply laze your days away while contemplating the simple pleasures of life. Take in the spectacular lagoon which has some of the best snorkelling on the island, Tamanu Beach provide gear free of charge. Enjoy the romantic sunsets from the comfort of your deck chair. Relax with a cocktail in the infinity pool or dine in the warm lagoon breeze at the Tamanu Restaurant. The studio and one bedroom bungalows are designed for those looking for a romantic and secluded haven. 3 4 Etu Moana Beach Villas Aitutaki Lagoon Resort & Spa You’ll surely fall in love with this intimate Polynesian style resort which offers 10 villas, either beachfront or ideally positioned with views of the stunning blue lagoon. It’s relaxing atmosphere will wash away any stress that you have brought with you from home. Spend your days swimming and snorkelling in the clear lagoon or chill out by the secluded pool with a good book. You’ll never want to leave. If you’re dreaming of an overwater haven, then Aitutaki Lagoon Resort & Spa is for you as it’s the only place in the Cook Islands to offer Overwater Bungalows. This intimate adults-only boutique private island resort is also the only resort set directly on the World’s Most Beautiful Lagoon, the views right from your beachfront bungalow are magnificent. Step onto the champagne sands and slip into the luminous lagoon. A heavenly romantic escape. 24

  25. Aitutaki Accommodation 5 Pacific Resort Aitutaki Aitutaki is a destination to add to your bucket list... This multi award- winning 5-star Polynesian-style resort offers an island experience that’s guaranteed to soothe the soul. Pacific Resort Aitutaki is surrounded by the stunning, tranquil turquoise waters of the Aitutaki Lagoon and offers an intimate and collection of just 27 luxuriously appointed beachfront bungalows and villas, all with uninterrupted views across the infamous Lagoon. Bathe in the sun on soft white sand beaches, find peace in the tranquil tropical gardens or cool off with a dip in the resort’s infinity pool. Enjoy some of the world’s finest snorkelling by following the Pacific Resort Aquatic Eco-Trail through the crystal clear warm waters of Aitutaki Lagoon. If adventure is still an important part of your holiday well Pacific Resort Aitutaki is not short on things to do. The resort attracts kite boarders from around the world with the favourable winds and Bonefishing is also extremely popular providing the ultimate challenge for anglers. Hop onboard a Lagoon Cruise to explore the breath-taking Honeymoon and One Foot islands. Indulge in a luxurious spa treatment at Tiare Spa or sample authentic South Pacific Cuisine at Rapae Bay Restaurant. Pacific Resort Aitutaki offers all the elements you need to relax, unwind and enjoy the magical Cook Islands haven that is Aitutaki. Guaranteed views with all rooms facing the beach – pure paradise 25

  26. Aitutaki Sightseeing Punarei Cultural Village Tour This tour is a great way to discover the history, skills, art and beliefs of the quaint island of Aitutaki. You will get the chance to partake in various activities such as learning the basics of Cook Island dance, weaving coconut tree fronds, preparing the traditional umu kai (underground oven) and your guide will show you some ancient old remedies for traditional medicines using local plants. Learn about the purpose of the site and what life was like back when Christianity first arrived in Aitutaki. Tour includes transfers, historical tour and traditional island feast for lunch. Bishops Lagoon Cruise Fun in the sun... and on the sea! One of the most pleasurable ways to experience the beautiful lagoon of Aitutaki is aboard the Lagoon Lova or Maina Express. See giant clams and join the captain as he hand-feeds schools of tropical fish. Black Pearl Fishing Fish and feast – an angler’s delight! Within 5 minutes of leaving the wharf behind you will be starting your deep sea fishing adventure with Black Pearl Fishing. Your hosts, Mike and Mere, are on hand to give you friendly, Tekings Champagne Cruise Cruise on the stunning Aitutaki Lagoon to Maina Island and Honeymoon Island where you can enjoy swimming in the warm blue waters and snorkelling alongside the tropical fish. If you’re lucky you might spot a turtle or two. When it’s time for brunch your expert advice as you build up an appetite fishing for yellow fin tuna, wahoo, giant trevally and mahi mahi (when in season). Any fish you catch will be filleted and delivered to your accommodation later that same day freshly cooked for dinner. friendly hosts, with their contagious laughs will prepare a delicious and hearty BBQ meal. Dive Aitutaki, Bubbles Below Let ‘Bubbles Below’ take you on an unforgettable diving experience. Your dive instructor, Onu, knows all the best diving spots in Aitutaki. You’ll see schools of spotted eagle rays, green turtles, napoleon wrasses, moray eels and you’ll often encounter oceanic species like tuna, trevally and barracuda. 26

  27. Experience The Outer Islands Authentic island life flourishes on the three tranquil, remote volcanic and coral islands of Atiu, Mangaia and Ma’uke, all of which are less than an hours flight from Rarotonga. AITUTAKI Atiu is over 8 million years old and the third largest island in the Cooks, with its taro gardens, forests and tiny secluded sandy coves, is steeped in legend as well as being rich in rare birds including a swiftlet that lives in caves. Don’t miss the locally-brewed bush beer and homegrown coffee. The island is famed for its handmade quilts and ukuleles. ATIU MA’UKE Mangaia is estimated at 18 million years old and said to be the oldest island in Pacific. Explore a labyrinth of caves, take a 4WD safari or go deep-sea fishing. The market sells delicate shell necklaces and handwoven pandanus bags, head here on a Friday and be sure to try the fruit, the pineapple is fabulous! RAROTONGA Ma’uke, the garden island, has caves with freshwater pools to swim in, amazing fishing, trekking and little stretches of white sand beaches to explore. MANGAIA 27

  28. The Outer Islands Accommodation & Sightseeing Ri’s Retreat, Ma’uke Atiu Villas, Atiu Mangaia Villas Adjusting to island time and lifestyle is about the biggest problem you can suffer from on Ma’uke. There are a few shops but no cafés in Ma’uke. Fresh home-baked bread comes from the village where loaves are baked in a wood-fired oven. The bungalows are cheap and cheerful and hiring a bike or scooter is the best way to get around. The coral roads are deserted and a day spent cycling round the road is a blissful retreat. Every so often a small, sandy beach comes in sight bordered by rocky outcrops. Atiu is an island of adventure, discovery, culture and art and Atiu Villas provides a relaxing setting to enjoy this natural environment. Six self-contained villas are uniquely made from a variety of native timbers and materials from the island. Each spacious villa has a fully self-contained kitchen, a well-stocked pantry and private veranda to enjoy the expansive views of the lush tropical gardens. Hosts Roger and Kura Malcolm will help organise your tours and activities or provide a home cooked meal in their restaurant. Also on-site is a bar, lawn tennis court, swimming pool, rental vehicles and bicycles. The oldest island in the world boasting the only accommodation with waterfront villas. Perched ocean side overlooking the beautiful Pacific Ocean, the villas feature large patios, letting you enjoy panoramic views and stunning Mangaia sunsets. Explore the caves along the reef-side or follow the coastal roads and find a secluded beach for yourself. If you can be tempted into more strenuous activity then head inland for some scenic hiking. Here you have all the time in the world to get lost and rediscover your adventurous self. Caving on Ma’uke * Bird Watchers Tour, Atiu Caving on Mangaia One of the best reasons to visit Mauke is to explore the many limestone caves. One we would recommend to visit is the Vai Tango, which lies a short distance from Ngatiarua Village. This cave is fairly large with a beautiful blue pool which is great for swimming and diving. The Motuanga Cave is known as the ‘Cave of 100 Rooms’ and is a great place to do some exploring. It is entered on land but extends towards the sea and under the coral reef that surrounds Mauke – this is definitely one not to be missed. Recommend sturdy walking shoes, insect repellent and water. A nature lover’s paradise! While this tour will appeal to bird lovers, anyone wanting to explore the natural wonders of the Cooks will discover that this is a tour not to be missed. Learn about the Rarotongan Flycatcher (Kakerori) Protection Programme and the re-introduction of the Rimatara Lorikeet. Take a walk along an ancient paved path through the native rainforest where you’ll see the flora and fauna of Atiu in the unspoiled wilderness. Recommend sturdy walking shoes, insect repellent and water. Not for the faint of heart! Caving on Mangaia is the perfect adventure for those who don’t mind closed, confined spaces and adrenalin pumping adventure. There are a number of fascinating caves, both burial and others, to be found on the island. The caves wind their way through cliffs of fossilised coral (known as makatea) and are dramatic and beautiful, with stunning stalactite and stalagmite features. This is definitely out of the ordinary and something you should experience during your visit to the Cook Islands. Recommend sturdy walking shoes, insect repellent and water. * This tour is paid direct 28

  29. Terms & Conditions Please read these booking conditions carefully CONSUMER GUARANTEES ACT The guarantees under the Consumer Guarantees Act 1993 will apply to services supplied by us except where they are acquired, or held out as being acquired for business purposes. may not necessarily reflect actual routings, locations or services provided. Photographs may show places in the geographic area which are not included in your booking. Hotel room photographs may not be the actual room occupied. 10. INSURANCE We strongly recommend that you insure yourself fully against cancellation, loss of luggage and personal property, and medical expenses. Your travel agent will be able to provide you with further information. 4.4 Property Information: Descriptions featured in this brochure are drawn from information provided by our Suppliers. Any facilities or services shown are subject to change at any time. Please advise your travel agent if you have any special requirements. 11. ITEMS NOT COVERED Unless otherwise specified, the cost of airfares, meals, drinks, laundry, insurance, sightseeing, transfers, local taxes, airport departure taxes, Airline imposed insurance levies, passenger service charges and Passport or Visa application fees are not included. 1. OUR SERVICES AND OBLIGATIONS 1.1 House of Travel Ltd (‘we” or “us” as the case may be) supply services consisting of arranging and co-ordinating travel facilities and services, and making bookings and issuing vouchers to be redeemed by suppliers of travel, entertainment, and accommodation facilities or services (“Suppliers”). House of Travel Ltd is part of the House of Travel group. 4.5 Room Bedding: Prices in this brochure are based on existing bedding in the room. Requests for specific bedding arrangements must be made at the time of booking but can not be guaranteed. For example, twin share may consist of single beds or a shared double bed. 12. VISAS/PASSPORTS For all holidays in this brochure you will require a valid passport. You are responsible for arranging your own passport, visa and health requirements including inoculation. You should check with your travel agent who will be able to provide you with the necessary information. 4.6 Rental Cars: We cannot guarantee to provide a particular model or colour within the car category. Availability of car categories is subject to confirmation at the time of booking. We reserve the right to substitute different models. If a vehicle is returned prior to the end of the reserved rental period or if the vehicle is picked up later than the reserved date, NO REFUND will be made for unused rental days 1.2 We undertake to perform these services with reasonable care and skill. We will not be liable for any loss or damage which results from the act, default or omission of any person other than ourselves, our employees or agents, or any cause independent of human control. This includes (but is not limited to), loss or damage which arises directly or indirectly from any act of God, weather disruptions, dangers incidental to the sea, fire, breakdown in machinery or equipment, acts of Governments or other authorities de jure or de facto, wars whether declared or not, hostilities, civil disturbances, strikes, riots, deaths, pilferage, epidemics, quarantines or medical or customs regulations. 13. NON-USE OF SERVICES OR FACILITIES If, of your own choice, you decide not to use part or parts of the arranged services or facilities, you will not be entitled to a refund from us (provided we have carried out our service with reasonable skill and care and to your requirements) and you may not be entitled to a refund from any Supplier. 5. PRICES 5.1 The price indicator is provided as a guide only. It is based on low season, per adult share twin pricing and is correct at the time of printing. The actual price may differ to that indicated due to currency fluctuations, special events, trade shows or peak periods. Price indicators for hotels are per person per night for share twin in a standard room (except for apartments or if specified). Price indicators for tours are based on per adult per night for share twin based on low season travel. Price indicators for cruises are per person for the complete cruise based on the lead-in cabin category on a low season sailing. 1.3 We are not able to exercise control over services we do not supply directly, therefore we will not be responsible for any loss or damage arising from: 14. HEALTH OR DISABILITY Some Suppliers may reserve the right to refuse to carry or accommodate people who because of a health condition or disability may require services or facilities to be provided in a special manner. You should check this with your travel agent. • Any booking made directly with a service Supplier by your travel agent, or • Any services which are not directly provided by us and which are additional to those recorded in clause 1.1 above. 1.4 We will endeavour to provide the most suitable travel arrangements to meet the particular requirements you make known to us. However, travel is an individual experience, and your preferences and opinions may vary from our own. For this reason, we cannot take responsibility for your individual satisfaction. 5.2 We will guarantee the price of the portion of the booking as processed by us, against currency fluctuation for a period of seven (7) days from the time of confirmation of the booking; note: special conditions apply for cruise bookings. It is the responsibility of your travel agent to advise you of the date of confirmation. If your booking remains unpaid after the seven (7) day guarantee period it will be subject to currency fluctuation, up to the time full payment is received by us. 15. SERVICE SATISFACTION During your holiday, if you encounter any situation where the service supplied to you does not meet your satisfaction, please take the matter up with the Supplier immediately. Your contract for each service is with the Supplier. If this is not possible immediately, or if you are still dissatisfied, please contact your travel agent. Both we and your travel agent will endeavour to investigate on your behalf and to negotiate with the Supplier to resolve the matter as soon as possible, so that you continue to enjoy your journey. 2. SUPPLY OF TRAVEL, ENTERTAINMENT AND ACCOMMODATION SERVICES AND FACILITIES 5.3 Events beyond our control, such as changes to the prices of aviation fuel or changes to the cost of services or facilities may result in the prices charged to you being different from those shown in the brochure. You should check all prices with your travel agent before making reservations, and before ticketing. 2.1 When we make bookings with Suppliers, we are acting as a booking agent for such Supplier. 2.2 All travel, entertainment, and accommodation facilities or services are supplied directly to you by the Suppliers. We have no control over the facilities or services themselves, or the manner in which they are provided by the Suppliers. Therefore you should be aware of the following conditions: 5.4 Prices may also be liable to variation between the time of booking and the date of departure due to events beyond our control. Due to unforeseen events we reserve the right to vary the price up to the time of your departure. 16. LEGAL CLAIMS Any claims or legal action in connection with the provision of our services to you will be governed by the laws of New Zealand. Any claim or legal action against the Suppliers is likely to be subject to the terms of your contract with them, and may be governed by the laws of other countries. • We will not be liable for any loss or damage of any kind which may arise from your use or consumption of, or inability to use or consume those facilities or services. 6. HOUSE OF TRAVEL ACCOMMODATION RATINGS To assist you with the selection of your accommodation, we have created our own rating system allowing you to compare each property. Please note that these gradings are to be used as a guide only and may alter throughout the year due to a change of circumstances. Please check with your House of Travel consultant to ensure you get the property that best suits your needs. • The provision of those facilities or services is subject to the terms and conditions of your contract with each Supplier. • Where for any reason, a Supplier is unable to provide particular facilities or services, then that Supplier may be entitled, under its contract with you, to substitute those services or facilities with comparable or equivalent facilities or services without incurring any liability to you. You should check your contract with each Supplier. 7. PAYMENT 7.1 A non-refundable deposit will be required by your travel agent and must be paid at the time of booking. This is in addition to any deposits imposed by Suppliers. • All facilities or services described by us are subject to availability from the Supplier. 7.2 A communication charge may be made for bookings requested less than 72 hours prior to departure. • We will not be liable or responsible for any loss or damage relating to your baggage, personal possessions, health or welfare, or delays or travel disruptions unless these arise directly from the service we provide to you. 7.3 Final payment must be made in full before we can release travel documents (including tickets). 3. BUSINESS PURPOSES 8. CANCELLATION You agree that where our services are acquired for business purposes, or where you hold yourself out as acquiring our services for business purposes, the Consumer Guarantees Act 1993 will not apply to any supply of goods or services made under these conditions, and we will not be liable or responsible for any loss or damage of any kind to you, including any consequential loss or damage however it may be caused. 8.1 If you wish to cancel your booking for any reason, you must advise us in writing through your travel agent as soon as possible. 8.2 If you cancel your booking or any part of your booking, we will impose a cancellation fee in respect of each person travelling under that booking. You must also pay all cancellation fees imposed by Suppliers and your travel agent. These cancellation fees are required to offset booking, communication, and administrative charges which have already been incurred by us, Suppliers and your travel agent. Cancellation fees imposed by Suppliers and travel agents are beyond our control and you should check with your travel agent regarding what cancellation fees may be applicable. 4. INFORMATION IN THIS BROCHURE 4.1 While we attempt to ensure that the contents of this brochure are correct, accurate, and up to date at the time of printing, the contents of this brochure are drawn from information supplied to us by Suppliers. We do not have, and cannot be reasonably expected to have, personal knowledge about all of the facilities or services provided by each Supplier. 8.3 We strongly recommend that you insure yourself fully against cancellation due to unforeseen circumstances. See Section 10. 4.2 Facilities or services may change after the date of printing. We endeavour to keep travel agents informed of any changes to information in this brochure which are brought to our attention. Prior to completing your booking, you should ask your travel agent whether they are aware of any changes to the published information. You should also make sure that if your travel agent is advised of changes which occur after booking, your travel agent is able to contact you. 9. RESERVATION AMENDMENTS We are happy to incorporate any reasonable amendments you request. An amendment constitutes a change to an existing booking and will attract a $25 fee per amendment prior to final payment and the issuing of the travel documents, and a $50 fee per amendment after travel documents have been issued. These fees are to cover administration and communication costs. You may also be required to pay any Supplier imposed fees. 4.3 Maps and Photographs: Maps are shown for general information and

  30. “I told them I was sick of dreading Mondays. So they suggested somewhere I didn’t even know what day it was” Bring in your ideas and we’ll help you get there. The best holidays are created together. 0800 838 747 I 76 STORES NATIONWIDE I HOT.CO.NZ 30

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