Improving the patient environment – maintaining the momentum. 3 rd December 2008 Ann Close National Clinical Advisor. Overview. The context Importance of the environment Measuring and monitoring Involving patients and the public Value of team working The future.
Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.
Patient will use what they can see to make assumptions about what they cannot.
Often the first thing a patient will see is the building and its entrance.
If something is wrong patients will tell at least 10 people…..
If its OK they may tell one or two.