Presentation to software quality new zealand
This presentation is the property of its rightful owner.
Sponsored Links
1 / 11

Presentation to Software Quality New Zealand PowerPoint PPT Presentation


  • 70 Views
  • Uploaded on
  • Presentation posted in: General

Presentation to Software Quality New Zealand. Tester Certification. Background. I managed a Software Quality Assurance team for a large UK development team in the telecom industry In 2001 my QA team was expanded from 5 to 9 testers with people being moved from the support team to mine

Download Presentation

Presentation to Software Quality New Zealand

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


Presentation to software quality new zealand

Presentation toSoftware Quality New Zealand

Tester Certification


Presentation to software quality new zealand

Background

  • I managed a Software Quality Assurance team for a large UK development team in the telecom industry

  • In 2001 my QA team was expanded from 5 to 9 testers with people being moved from the support team to mine

  • These new people, although having subject matter expertise and good problem solving experience, had never received any training in testing


Presentation to software quality new zealand

Choosing Certification

  • I needed to find a way to integrate these people into my team as well as up skill them.

  • I looked at what training was available in UK at the time and only ISEB had a recognised certification

  • In the next few slides I will talk about the benefits my team and I gained by going through a formal testing certification program.


Presentation to software quality new zealand

What is Certification?

  • Recognized by international bodies

  • Provides a learning path for further certifications

  • Demonstrates a level of knowledge necessary for a person to be a professional software tester


Presentation to software quality new zealand

Employer Benefits

  • Clarifies definitions of activities, capabilities and responsibilities

  • Improves job and career path descriptions as well as hiring and promotion criteria

  • Clarifies required knowledge and training needs

  • Attracts skilled testers

  • Promotes more cost-effective practice

  • Helps build trust in potential clients


Presentation to software quality new zealand

Tester Benefits

  • Improves the image of testers

  • Increases professionalism, credibility, and respect

  • Improves communication and coordination with others

  • Facilitates training, professional growth, achievement and recognition

  • Provides evidence of interest, knowledge, and accomplishments


Presentation to software quality new zealand

Test Manager Benefits

  • Demonstrates team capability

  • Builds trust in team

  • Team has same understanding of process

  • Allows for delegation


Presentation to software quality new zealand

End User Benefits

  • More reliable products from more effective testing

  • Helps find vendors who have a commitment to quality

  • Ensures common terms are standardised so users and vendors have a reference point.


Presentation to software quality new zealand

Perceived Risks

  • Lose of Staff

    • Ensure that your staff are content

    • Develop personal development plans

  • Which is worse? Trained staff that leave or untrained staff that stay!

  • Slows innovation (People don’t try to solve the problem in a better way)

    • Encourage self learning

    • Ensure staff have access to resources like StickyMinds


Presentation to software quality new zealand

In Conclusion – Culture?

  • Certification must be part of a strategy to develop an effective team; it should not be the strategy

  • Certification must add value to all stakeholders; Employers, Testers, and End Users

  • A framework must be in place to analyse suggested improvements and a plan created to implement improvements.


  • Login