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(Elektronische) Communicatie

(Elektronische) Communicatie. Week 14, CMC , 02/12/03. Toepassingen Communicatietheorieën. Analyse transcripties Guidelines voor design Basis voor Electronische Communicatiesystemen. Communicatie: elementen. Uitingen: Betekeniscomponenten. Truth-conditions and entailments

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(Elektronische) Communicatie

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  1. (Elektronische) Communicatie Week 14, CMC, 02/12/03

  2. ToepassingenCommunicatietheorieën • Analyse transcripties • Guidelines voor design • Basis voor Electronische Communicatiesystemen HC14

  3. Communicatie: elementen HC14

  4. Uitingen: Betekeniscomponenten • Truth-conditions and entailments • Conventional implicatures • Presuppositions • Felicity Conditions • Conversational implicatures • Inferences based on conversational structure Levinson, 1985 HC14

  5. Deixis • Verwijzing naar externe context van uiting • Ik ben over een uur terug. • Ik ben het eens met jou, maar niet met jou, en niet over dit, maar over dit. • De zon schijnt hier elke dag. HC14

  6. Conversational implicature • A: Hoe laat is het? B: De vuilnisauto is net langs geweest. • A: Waar is Peter? B: Er staat een blauwe Volvo voor het huis van Nicole. • A: Laten we de kinderen wat lekkers geven. B: OK, maar geen L-O-L-L-I-E-S. HC14

  7. Conversationele Maximes van Grice • Conversationeel coöperatieprincipe • Maxime van kwantiteit • Maxime van kwaliteit • Maxime van relatie • Maxime van wijze HC14

  8. Taalhandelingen • Wittgenstein: Philosphical Investigations • Austin: How to Do Things with Words • locutionary act • illocutionary act • perlocutionary act • Searle: The Classification of Illocutionary Acts • representatives; directives;commissives; expressives; declarations HC14

  9. Conversationele structuur: vb1 • Brian: Do you want some gateau? Alison: Is it very fattening? Brian: Yes, very. Alison: And lots of chocolate? Brian: Masses. Alison: I'll have a big slice then. HC14

  10. Conversationele structuur: vb2 • Alison: Oh, look at your roses… Brian: Mmm, I've had trouble with greenfly. Alison: They're the symbol of the English summer. Brian: Greenfly? Alison: No roses silly! HC14

  11. Conversationele structuur: vb3 • Alison: You go along this road until you get to the river. Brian: Do you stop before the river or after you cross it? Alison: Before. Brian: Draw the river in blue and the roads black… Alison: So, you turm right beside the river. Brian: Past the pub. Alison: Yeah…is there another black pen, this one's gone dry? HC14

  12. Conversationele structuur: theorie • Discourse-analyse vs. Conversatie-analyse • Beurtwisseling • Paren van uitingen • Totaalstructuur • Verstoring en herstel • Topic-Comment • Common background knowledge HC14

  13. Avatar Conference HC14

  14. Coordinator / Action Workflow • Gestructureerde conversaties • Flow of information = set of interrelated conversations • proposal • agreement • performance • satisfaction HC14

  15. Coordinator: Winograd & Flores HC14

  16. Generieke Structuren • Conversaties • actie • opheldering • mogelijkheden • oriëntatie • Computer ondersteuning • af te handelen acties • sjablonen opstarten taken • herinneringen • status conversatie HC14

  17. Coördinatie TechnologieComputer-Supported Cooperative Work • Suchman: "the adoption of speech act theory as a foundation for system design, with its emphasis on the encoding of speakers’ intentions into explicit categories, carries with it an agenda of discipline and control over organization members’ actions" HC14

  18. Groupware: tekstgebaseerde communicatie • classificatie • discreet • lineair • niet-lineair • ruimtelijk • wat mist? • back channels • grounding constraints • groepsdynamiek HC14

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