Management Principles. Chapter 1 Management. Craig W. Fontaine, Ph.D. Management Is…. Getting work done through others Efficiency – getting work done with a minimum of effort, waste, or expense Effectiveness – accomplishing tasks that help fulfill organizational objectives.
Craig W. Fontaine, Ph.D.
Office manager, shift supervisor, department manager
Train and supervise the performance of non-managerial employees
Teach entry-level employees how to do their jobs
Encourage, monitor, and reward employees’ performance
Make detailed schedules and operating plans