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Medical Center Trigger Points aka We Need Help! Coyote Collaborative’s Community Workshop, Day II April 26, 2012 Wendy H. Lyons, RN, BSN, MSL Vice President, Community Stewardship Scottsdale Healthcare Scottsdale, AZ. About Scottsdale Healthcare…. 3 Acute Care Hospitals

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Medical Center Trigger Pointsaka We Need Help!

Coyote Collaborative’s Community Workshop, Day II

April 26, 2012

Wendy H. Lyons, RN, BSN, MSL

Vice President, Community Stewardship

Scottsdale Healthcare

Scottsdale, AZ


About scottsdale healthcare
About Scottsdale Healthcare…

  • 3 Acute Care Hospitals

  • 800 Cumulative Beds

  • Level I and Level III Trauma Centers

  • LTACH

  • Rehab

  • 4 FQHC-LA

  • 5 Occupational Health Clinics

  • 27 Clinical, Administrative, and Support Buildings

  • 6500 Employees

  • 1200 Physicians

  • 1600 Volunteers

  • Military Training and Simulation Center

  • 2 Mobile Units

  • Corporate Command Structure


Departmental trigger points
Departmental Trigger Points

  • Patient Surge and Staff Availability

  • Every Department

  • Identifies “Must Do’s”


Corporate command
Corporate Command

  • Coordinates System Resources

  • Sole Interface with MCC, Chain of Command

  • Ready Point


Exhausted internal resources what
Exhausted Internal ResourcesWhat?

  • Beds

  • Staff

  • Equipment

  • Food

  • Water

  • Electricity

  • Gas


Exhausted internal staff who
Exhausted Internal StaffWho?

  • RN

  • MD, DO, ND

  • APN

  • PA

  • PIO

  • IT Specialist

  • PharmD

  • Lab Tech

  • Transport

  • X-Ray Tech

  • Hospitality Worker


Exhausted internal rns docs where
Exhausted Internal RNs, DocsWhere?

  • ED

  • ICU

  • OR

  • M/S

  • Palliative Care

  • Respite


Exhausted internal resources
Exhausted Internal Resources

  • MRC

  • MCC Tier One Partners

  • ESAR-VIP


Issues when
IssuesWhen?

  • Time Frame

  • Start/Stop

  • Duration

    How?

  • Credentialing

  • Liability

  • Orientation

  • Coordination


Recovery
Recovery

Who, What, When, Where, How?


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