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1. HPHConnect New User Registration Tutorial A Guide for Harvard Pilgrim Providers August 2005
2. Registration Reminders
To register, you must be an office manager (or above)
It is only necessary to complete the New User Registration online once
Every user within a provider organization must complete and sign a User Agreement
3. New User Registration Steps ? Download the HPHConnect Registration Packet from the Harvard Pilgrim web site
Read and complete the Registration Instruction Sheet
? Register online via the HPHConnect New Users Provider Icon link
? Submit all required documents to Harvard Pilgrim
Harvard Pilgrim will notify you via email when the New User(s) have been confirmed and may access HPHConnect
4. 4 Screen 1
5. 5 Registration Screen Formats
6. 6 Screen 2
7. 7 Screen 3
8. 8 Screen 4
9. 9 Screen 4
10. 10 Screen 4
11. 11 Screen 5
12. 12 Screen 5
13. 13 Screen 5
14. 14 Screen 5
15. 15 Screen 5
16. 16 Screen 6
17. 17 Screen 6
18. 18 Screen 6
19. 19 Screen 7
20. 20 Screen 8
21. 21 Screen 8
22. 22 Screen 8
23. 23 Screen 8
24. 24 Online Registration Completed
25. 25 Online Registration Completed
26. Required Documents ? Completed HPHConnect Registration Packet
? Signed Privacy & Security Agreement
? Completed and signed User Agreement(s)
? Copies of EOP(s)
? Signed Billing Agency Authorization Form(s) (if applicable) Mail to:
HPHConnect Administrator
Provider Relations Department
Harvard Pilgrim Health Care, Inc.
1600 Crown Colony Drive
Quincy, MA 02169-0913
Fax to:
HPHConnect Administrator
866-884-3844
27. Want to get HPHConnected?
Click on the X in the upper right corner
If you have not already done so, complete the Registration Packet
Click on the Begin your online registration link
Got questions? Need more information?
Call the HPHConnect Service Center at:
1-800-676-2769
