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DevOps

DevOps. The effects of DevOps on your IT service organization Dave van Herpen Sogeti Netherlands @daveherpen / dave.van.herpen@sogeti.nl. DevOps?. Dave van Herpen. Established in 1974 Work at Sogeti NL Management Consultant & Service Line Manager Expertise: Agile ITSM, AM & DevOps

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DevOps

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  1. DevOps The effects of DevOps on your IT service organization Dave van Herpen Sogeti Netherlands @daveherpen / dave.van.herpen@sogeti.nl

  2. DevOps?

  3. Dave van Herpen • Established in 1974 • Work at Sogeti NL • Management Consultant & Service Line Manager • Expertise: • Agile ITSM, AM & DevOps • Business Information Mgmt • Sourcing & SIAM • Cert: ITIL, ISO20000, Lean, Agile, Scrum, SAFe, ...

  4. Agenda • Drivers • What is: • Agile • Continuous Delivery • DevOps • DevOps & ITSM

  5. Agile & DevOps business drivers Business driven Customer Satisfaction Optimalvalue & risk @daveherpen

  6. Time, cost & risks

  7. Agile & DevOps business drivers Business driven Customer Satisfaction Feedback loops Optimalvalue & risk Fastflow Short TTM Efficientoperations @daveherpen

  8. Silos

  9. Agile & DevOps business drivers Business driven Customer Satisfaction Feedback loops Optimalvalue & risk Fastflow Short TTM Multidiscipl. teams Efficientoperations @daveherpen

  10. Agile = FDD DSDM Scrum XP TDD SAFe Kanban

  11. Agile: Scrum

  12. CD - DevOps • Continuous Delivery: • Integration within the deployment pipeline • DevOps: • Collaboration between Dev, Ops, QA, business, & ...

  13. CD - DevOps DevOps ContinuousDelivery Basis = principles Name = desired result Basis = organization Name = implementation approach

  14. Continuous Delivery BUILD INTEGRATE TEST DEPLOY PROVISION

  15. DevOps origin

  16. DevOps = ...

  17. DevOps = ...

  18. DevOps = ... • Collaboration Dev + Ops (Lite) + QA + business + ... • Shippable code + environments • Fast flow planned work, small batch size • P = reliable, stable, resilient, secure

  19. DevOps: relations Lean Agile ALM ToC Cloud ITIL • Continuous • Build • Integration • Deployment • Delivery • Quality • Testing • ...

  20. CAMS • Culture • Change management • Automation • Release mgt, config & version control, integration, monitoring • Measurement (metrics) • Performance (#deploys) • Process (#handovers) • People (#people/deployment) • Sharing • Feedback • Co-location

  21. Enterprise DevOps DevOps in an IT service context

  22. DevOps focus: • Overfocus on: • Standaardization • Automation • New technologies • Underfocus on: • Business Information Management • IT support • Portfolio Management • Complex & core systems • Behavior & competences EnterpriseDevOps

  23. 10 rules of Enterprise DevOps DevOpsengineers do not exist 10

  24. 10 rules of Enterprise DevOps Facilitate multidisciplinarity 9

  25. 10 rules of Enterprise DevOps Do not forget about the business 8

  26. 10 rules of Enterprise DevOps Delivering services include support 7

  27. 10 rules of Enterprise DevOps Balance your portfolio 6

  28. 10 rules of Enterprise DevOps Constantly remove bottlenecks 5

  29. 10 rules of Enterprise DevOps Not everything can be automated 4

  30. 10 rules of Enterprise DevOps Reward risk takers 3

  31. 10 rules of Enterprise DevOps Embrace the cloud 2

  32. 10 rules of Enterprise DevOps Do not neglect your core systems 1

  33. Q&A.Twitter @daveherpenLinkedIn http://nl.linkedin.com/in/davevanherpenE-mail dave.van.herpen@sogeti.nlWhitepaper http://bit.ly/1wuFuFc

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