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“Modoc (Rural) Mobility Management Center”

“Modoc (Rural) Mobility Management Center”. Pam Couch, Executive Director Modoc Transportation – Alturas, CA pamcouch@frontiernet.net. A Couple of Definitions.

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“Modoc (Rural) Mobility Management Center”

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  1. “Modoc (Rural) Mobility Management Center” Pam Couch, Executive Director Modoc Transportation – Alturas, CA pamcouch@frontiernet.net

  2. A Couple of Definitions • Coordination – collaboration and coordination among stakeholder institutions to supply/use transportation resources effectively and efficiently • Mobility management – services and activities to help individuals to find and use available travel options to get where they need to go CalACT Spring 2007 Conference

  3. Regional Context • High desert – basin & range topography • Sparse, dispersed population (2.3 persons/sq. mi.) • Remote – extensive travel distances • Few health care facilities • No passenger carrier services • 20% elderly population and g-r-o-w-i-n-g • 21.5% poverty rate CalACT Spring 2007 Conference

  4. Historical Milestones • 1998 – Established Transportation Manager position, purchased vehicles and selected contract operator • 1999 – Sage Stage (public transit) start-up • 2000 – Public meetings & workshops - Mission Statement • 2001 – “Voucher system” for social service agency clients to use public transit • 2002 – Social service agencies “contribute” to transit ops • 2003 – MCTC leads rural regional partnership projects • 2004 – Add resources (staff, training & specialized vehicles) • 2005 – Open Modoc Mobility Management Center CalACT Spring 2007 Conference

  5. Development via a Series of Purposeful Projects Non-Emergency Medical Transportation Plan • State Environmental Justice grant + local funding • Define needs (justify future funding) • Inventory health care and transportation resources • Use inclusive participatory process • Develop service strategy built on local resources that avoids duplication and improves productivity • Identify travel options and alternatives • Create mobility net (NEMT and more) CalACT Spring 2007 Conference

  6. Intelligent Trans System Tools Rural California Trip Planning Tool Project • State Research grant + local funding • Deploy, test and evaluate web-based system • “Smooth the Path” – enhanced regional readiness • Technologies: server, multiple websites, “branding” • On-going, growing coordination and partnerships • Connect with other trip planners • Southern California TripMaster • Bay Areasystemand Google Transit CalACT Spring 2007 Conference

  7. Mobility Manager/ Transit Manager Vehicle Operator Individual Customer Other trip planning tools Caseworker/ L.A.MTA TripMaster Rural Trip Planning Tool Medical Bay Area Provider Google Transit Specialized Providers Social Service Agency Transportation Providers (Senior centers, CTSAs, hospitals, Tribal and veteran programs, etc.) Public and Private Transportation Operators ITS Innovations for Coordination and Mobility Management CalACT Spring 2007 Conference

  8. Mobility Management Center • FTA Office of Mobility Innovation + local funding • Establish virtual and physical “one-stop” shop • Add social service transportation providers to CALnections web-based system • Implement ITS tools to enhance coordination • Manifest “United We Ride” principles • Post-project evaluation and final report CalACT Spring 2007 Conference

  9. ITS Tool Enhancements • Client / customer eligibility screening • Better administer CTSA functions • Initiate steps to develop “brokerage” system • On line regional directory - transportation providers • Dynamic Social Service Transportation Inventory • On going collection of Unmet Needs data • Additional communication option - websites CalACT Spring 2007 Conference

  10. Related Projects 1) Rural Technical Assistance Project • U.S. Dept. of Agriculture / CTAA + local funding • Draft job / activity descriptions • Develop marketing and promotion strategies • Define implementation plan – MMC to serve as single county prototype or as greater regional “super center” CalACT Spring 2007 Conference

  11. Related Projects 2) Intercity AVL / Swipe Card Project • FTA 5311f capital grant + local funding • Deploy mobile data terminals & hosting scheme • Collect and aggregate comprehensive data • Add fare options: credit cards and direct bill social service agencies for client transportation • Produce required reports CalACT Spring 2007 Conference

  12. Year One Results • 3,469 personal visits to MMC • 5,782 telephone inquiries • 219 intercity travel plans (2+ providers) • Improved public transit operating statistics •  8% ridership increase •  5% vehicle service hours decrease •  9% vehicle service miles decrease CalACT Spring 2007 Conference

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