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Italy. Business Etiquette Anna Mangiaracina ISOM 249. What information will be covered?. General Facts Dress Etiquette Gift giving Dining/Table Manners Communication Meeting Etiquette Negotiation . General Facts. Location Capital Currency Climate Religions Government

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Presentation Transcript
italy

Italy

Business Etiquette

Anna Mangiaracina

ISOM 249

what information will be covered
What information will be covered?
  • General Facts
  • Dress Etiquette
  • Gift giving
  • Dining/Table Manners
  • Communication
  • Meeting Etiquette
  • Negotiation
general facts
General Facts
  • Location
  • Capital
  • Currency
  • Climate
  • Religions
  • Government
  • Language
dress etiquette
Dress Etiquette
  • Appearances matter
  • First impressions
  • Men-dark and conservative
  • Women- business suits or conservative dress
  • Judgment
gift giving etiquette
Gift Giving Etiquette
  • Do NOT
    • Give chrysanthemums
    • Give red or yellow flowers
    • Wrap gifts in black or purple
  • Wine
  • Opening gifts
dining etiquette
Dining Etiquette
  • Dress
  • Punctuality
  • Gift
  • Table manners
relationships communication
Relationships & Communication
  • Face-to-face
  • Demeanor
  • Expressive communicators
initial meeting etiquette
Initial Meeting Etiquette

Greetings

Handshake

First impressions

Air-kiss

Calling cards

business meeting etiquette
Business Meeting Etiquette
  • Appointments
  • Punctuality
  • Decisions
business negotiation
Business Negotiation
  • North vs. South
  • High-ranking
  • Sales tactics
  • Verbal agreements
  • Haggling
summary
Summary
  • General Facts
  • First impressions
  • Gifts
  • Table manners
  • Expressive communicators
  • Greeting
  • Punctuality
  • North vs. South
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