Italy
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Italy. Business Etiquette Anna Mangiaracina ISOM 249. What information will be covered?. General Facts Dress Etiquette Gift giving Dining/Table Manners Communication Meeting Etiquette Negotiation . General Facts. Location Capital Currency Climate Religions Government

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Italy

Italy

Business Etiquette

Anna Mangiaracina

ISOM 249


What information will be covered

What information will be covered?

  • General Facts

  • Dress Etiquette

  • Gift giving

  • Dining/Table Manners

  • Communication

  • Meeting Etiquette

  • Negotiation


General facts

General Facts

  • Location

  • Capital

  • Currency

  • Climate

  • Religions

  • Government

  • Language


Dress etiquette

Dress Etiquette

  • Appearances matter

  • First impressions

  • Men-dark and conservative

  • Women- business suits or conservative dress

  • Judgment


Gift giving etiquette

Gift Giving Etiquette

  • Do NOT

    • Give chrysanthemums

    • Give red or yellow flowers

    • Wrap gifts in black or purple

  • Wine

  • Opening gifts


Dining etiquette

Dining Etiquette

  • Dress

  • Punctuality

  • Gift

  • Table manners


Relationships communication

Relationships & Communication

  • Face-to-face

  • Demeanor

  • Expressive communicators


Initial meeting etiquette

Initial Meeting Etiquette

Greetings

Handshake

First impressions

Air-kiss

Calling cards


Business meeting etiquette

Business Meeting Etiquette

  • Appointments

  • Punctuality

  • Decisions


Business negotiation

Business Negotiation

  • North vs. South

  • High-ranking

  • Sales tactics

  • Verbal agreements

  • Haggling


Summary

Summary

  • General Facts

  • First impressions

  • Gifts

  • Table manners

  • Expressive communicators

  • Greeting

  • Punctuality

  • North vs. South


  • Login