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INSTRUCT THE INSTRUCTOR. Verena M. Mullins and Dan G. Phillips July 11, 2007. Instruct the Instructor. Distance Learning. Who are we?. Dan G. Phillips Director, Staff Education & Workforce Development. Verena M. Mullins Manager, DHHR Distance Learning Program. Who are you?.

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Instruct the instructor

INSTRUCT THE INSTRUCTOR

Verena M. Mullins and Dan G. Phillips

July 11, 2007


Instruct the instructor

Instruct the Instructor

Distance

Learning


Who are we

Who are we?

Dan G. PhillipsDirector, Staff Education & Workforce Development

Verena M. MullinsManager, DHHR Distance Learning Program


Who are you

Who are you?


How did you learn what you know

How did you learn what you know?

  • How did you learn to be a course instructor?

  • What kinds of resources do you use?

  • What would you need to do an even better job at course design and development?


Dhhr s course instructors

DHHR’s Course Instructors


Our challenge

Our Challenge

To help managers, clerical, technical, and professional staff to develop online courses.

Skill level varies from

to

“no prior experience”

“very computer savvy”


Our solution

Our Solution

Instruct the Instructor

  • through online training

  • through classroom sessions

  • through existing resources


Our history with online learning

Our History with Online Learning


Bureaucracy bureaucracy bureaucracy

Bureaucracy…Bureaucracy…Bureaucracy

  • WVDHHR’s Web Based Training History.

  • Moving the System forward or the “Atlas Effect”.

  • Dragging the “Baby Boomers” kicking and screaming into the 21st Century.

  • It all comes down to Money.


Dhhr and blackboard webct why did we choose online learning

DHHR and Blackboard (WebCT)Why did we choose online learning?

  • Ease of delivery to a rural audience

  • Cost-effective delivery of training

  • Consistency of materials

  • Ease of updating materials in a fluid environment

  • Structured assessment of student learning

  • Evaluation of training effectiveness


Instruct the instructor

Who are our students?

Wheeling

235 miles, 3 ¾ hours

Charleston,

Capital of WV

346 miles, 5 ½ hours


Program growth

Program Growth

Courses under Development


Instruct the instructor

Courses Released


Instruct the instructor

Courses CompletedNote – students use same ID in multiple courses


The gold panel

The GOLD Panel

  • Serves as a pier-review panel

  • Provides final review of DHHR Online Learning Standards and Protocol

  • Consists of

    • Web designers- and developers

    • Online learning coordinators

    • Online learning instructors and designers

    • Classroom trainers and instructors

    • IT professional staff


Instruct the instructor

Submit Request

for Course Development to

DHHR Distance Learning

Course Development

Submit Request for Review by GOLD Panel

Review and Approval

of Request

 Setup of Course Shell

Development of Course by

Project Team

GOLD Panel reviews

& ensures compliancewith Standards & Protocol

Return to Team for Editing

Approval

NO

Yes

Development Complete

 Student Enrollment

Course placed on

Production Server


What does it take

What Does it Take?

Technical

Knowledge

Educational

Experience

Project

Management Skills


There is help

There is Help!


Instruct the instructor

Internal

Personal

Third Party

Personal

  • Online Learning Helpdesk

  • Instructional Technologists

  • Classroom Training Staff

  • Classroom Sessions

  • Office WebCT Registrars

  • GOLD Panel Experts

  • Local IT Professionals

  • Third-Party Training Sessions

  • WVNET Staff

  • E-Seminars

Third-Party

Self-Paced

Internal

Self-Paced

  • Online Tutorials

  • Recorded E-Seminars

  • Software Training Videos

  • Library

  • Instructor Resources

  • Flash Movie Clips

  • WebCT Course for Instructors

  • Guidelines for Teaching Online

  • Worksheets and Checklists


Flash movie clips

Flash Movie Clips

  • Uploading Files

  • Organizing Files and Folders in WebCT

  • Adding an Organizer Page

  • Adding Content

  • Adding a Course Assessment

  • Checking Quiz Statistics

  • Creating a Course Backup

  • Downloading a Backup to a Local Computer

  • Creating an ID and Enrolling Students

  • Creating a CSV File for Mass-Student Enrollment


Classroom training

Classroom Training

  • Getting Started with WebCT (Level 1)

  • WebCT for Instructors (Level 2)

  • XHTML and CSS

  • Getting Started with Dreamweaver

  • Introduction to Captivate

  • Image Formatting

    Other Topics upon Request


Webct instructor resources

WebCT Instructor Resources

  • Logos, banners, clipart

  • Quizzes, Surveys, Course Assessment

  • Templates (i.e. Certificate of Completion)

  • Standard Texts (i.e. Enrollment Notification)

  • Software Suggestions

  • Training (classroom and online)


Logos and banners

Logos and Banners


Gold panel skills assessment

GOLD Panel Skills Assessment

  • Skills Assessment of GOLD Panel Members


Our strategy

Our Strategy

  • Celebrate a Learning Organization

  • Acquire & Transfer Knowledge

  • Help Others Succeed

  • Build Internal Competence

  • Facilitate Personal & Professional Growth

  • Increase Capacity for Performance

  • Apply Knowledge to Career Advancement


Tools that work

Tools That Work!

  • Personal Resources(Helpdesk, Phone Number)

  • Online Resources(self-paced instructions and tutorials)

  • Classroom Training(internal and external)

  • Use Internal Knowledge(know who knows what)

  • Provide External Resources(e-seminars, third party courses)


Questions

Questions?


Contact information

Contact Information

  • Dan G. PhillipsDirector, Staff Education & Workforce Development

    WV State Capitol Complex, Bldg. 3, Rm. 525

    Charleston, West Virginia 25305

    Phone: (304) 558-9158

    Email: [email protected]

  • Verena M. Mullins DHHR Distance Learning Manager

    WV State Capitol Complex, Bldg. 3, Rm. 513

    Charleston, West Virginia 25305

    Phone: (304) 558-7049

    Email: [email protected]


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