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Royal Aeronautical Society : Using QAS to capture accurate contact details. Presented by: Andrew Little Date: 25 th May 2007. QAS and The Royal Aeronautical Society.

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Royal aeronautical society using qas to capture accurate contact details

Royal Aeronautical Society : Using QAS to capture accurate contact details

Presented by: Andrew Little

Date: 25th May 2007


Qas and the royal aeronautical society
QAS and The Royal Aeronautical Society contact details

“Using QAS within our membership department and online membership portal ensures we capture accurate data. Without QuickAddress Pro, we’d be fighting a losing battle against our competitors”


Who are we
Who are we? contact details

An international membership-based

organisation focussed on the

aerospace and aviation sectors


What we do
What we do contact details

  • Events:

    • Conferences, Seminars and Lectures

  • Information Resource:

    • Publications, Papers and Library Archive

  • Professionalism in Aerospace/Aviation Sectors:

    • Opportunities that exist in the sectors

    • Career development

    • Professional qualifications


The vital ingredient
The vital ingredient contact details

  • 19000+ Individuals:

  • In 100 Countries

  • Students to Industry Leaders

  • Civil and Military

  • 130+ Corporates:

  • Major Primes

  • SMEs

  • Support Services

MEMBERS


Membership activity
Membership activity contact details

  • At least 250,000 mailers annually

    • Magazines and Newsletters

    • Annual invoice (and reminders)

    • Targeted mailings to groups of members

    • Event promotion and other initiatives


Problems before qas
Problems before QAS contact details

Returned mail

  • Wasted budget

  • Poor brand perception

  • Unprofessional administration

    Paper based applications

  • Increased risk of error in contact details

    Staff morale

  • Membership dept - lots of manual work/admin


Solution

On-line Membership portal contact details

Name and address validation

Updating of members’ details

Payment of fees with receipts

Membership Department

Signing up new members

Accurate address capture

General administration

Solution


Benefits to raes
Benefits to RAES contact details

  • Improved customer service to RAeS Membership

  • Increase in brand perception & professional service

  • Increase in business efficiency in membership dept

  • More effective mailings with less wastage


Thank you for listening

Thank you for listening contact details

Presented by: Andrew R. Little

Date: 25th May 2007

www.qas.co.uk


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