Provide top notch customer care for your buyers
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Hello Buyers! Providing Top Notch Customer Care in Your TpT Store - PowerPoint PPT Presentation


This is my presentation for the 1st Annual Teachers Pay Teachers Conference in Las Vegas, NV on Friday, July 11, 2014. My session includes tips and strategies to provide before, during and after a buyer's TpT shopping experience in a TpT store. My store is www.hellojenjones.com (My presentation utilizes some PollEverwhere slides that may not show up in Slideshare, must be present during my session to enter the poll.)

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Presentation Transcript


Provide Top-Notch Customer

Care for Your Buyers

Jen Jones, Hello Literacy

Las Vegas, NV

TpT Conference

July 11, 2014

@hellojenjones

#tptvegas14


@hellojenjones

#tptvegas14


Mia

Jen

Jen

Sarah

Sally

Joe

@hellojenjones

#tptvegas14


@hellojenjones

#tptvegas14


Image Source: http://goo.gl/zlRH9m

@hellojenjones

#tptvegas14


Session Presenter:

@hellojenjones

Conference

Hashtag:

#tptvegas14

“Someone,

tweet this!”

@hellojenjones

#tptvegas14


the

the

the

experience

experience

experience

Image Source: http://www.colourbox.com

@hellojenjones

#tptvegas14


Image Source: http://www.colourbox.com

@hellojenjones

#tptvegas14


Teacher of the Year!!!

Image Source: http://goo.gl/xJJ0LS

@hellojenjones

#tptvegas14


“Blog it!

Preach it!”

@hellojenjones

#tptvegas14


@hellojenjones

#tptvegas14


@hellojenjones

#tptvegas14


@hellojenjones

#tptvegas14


Image Source: goo.gl/hr1U4J

@hellojenjones

#tptvegas14


Image Source: http://goo.gl/aWOY4y

@hellojenjones

#tptvegas14


Image Source: http://www.colourbox.com

@hellojenjones

#tptvegas14


Image Source: http://www.colourbox.com

@hellojenjones

#tptvegas14


Image Source: http://goo.gl/Q8d2IP

@hellojenjones

#tptvegas14


@hellojenjones

#tptvegas14


Image Source: goo.gl/VVnJDt

@hellojenjones

#tptvegas14


@hellojenjones

#tptvegas14


@hellojenjones

#tptvegas14


Image Source: goo.gl/wRiHbG

@hellojenjones

#tptvegas14


Image Source: http://www.colourbox.com

@hellojenjones

#tptvegas14


1

2

3

4

4

Image Source: goo.gl/x1htWv

Image Source: goo.gl/EoVMKa

Image Source: goo.gl/nMLB9f

Image Source: http://www.colourbox.com

@hellojenjones

#tptvegas14


T The best things in life are free!

he best things in life are free!

Consumer

Econ 101:

Image Source: http://www.colourbox.com

@hellojenjones

#tptvegas14


Consumer

Econ 101:

Image Source: http://www.colourbox.com

@hellojenjones

#tptvegas14


60% of people want to

read a review online

before they make a

purchase.

Quote Source: www.jobbrander.com

@hellojenjones

#tptvegas14


“Who’s

Mark?

He’s

everywhere!”

MARK

MARK

@hellojenjones

#tptvegas14


Mark as helpful

@hellojenjones

#tptvegas14


13 Marked as helpful

@hellojenjones

#tptvegas14


@hellojenjones

#tptvegas14


On average, it takes

consumers about 90

seconds to make a

purchasing decision.

Quote Source: www.conversionxl.com

@hellojenjones

#tptvegas14


@hellojenjones

#tptvegas14


Image Source: http://www.colourbox.com

@hellojenjones

#tptvegas14


“Who doesn’t

love a warm

fuzzy?”

@hellojenjones

#tptvegas14


“What’s

your love

language?”

@hellojenjones

#tptvegas14


Subject: Diamond Ring Giveaway

Note to Followers,

@hellojenjones

#tptvegas14


Image Source: goo.gl/F5dj5a

@hellojenjones

#tptvegas14


Image Source: goo.gl/C0rrpR

@hellojenjones

#tptvegas14


Demands in the Green Room

@hellojenjones

#tptvegas14


“Rock star.

Not diva.”

Image Source: goo.gl/7rPtCU

@hellojenjones

#tptvegas14


“Teacher

Celebrity

Status...

Teacher

Paparazzi”

Image Source: vehha.com

@hellojenjones

#tptvegas14


Thank You!

www.helloliteracy.blogspot.com

www.facebook.com/helloliteracy

www.pinterest.com/hellojenjones

www.slideshare.net/hellojenjones

www.twitter.com/hellojenjones

www.hellojenjones.com


@hellojenjones

#tptvegas14


@hellojenjones

#tptvegas14


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