Why bring in Hyland Software?
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Why bring in Hyland Software?. • 110+ IBM FileNet/Content Manager conversions • Global footprint • Business buyer expertise • • Enterprise account strategy •. Hyland Software’s IBM (FileNet/Content Manager ) Conversion Practice. Business Buyer Expertise & Value. Policy administration

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Why bring in hyland software

Why bring in Hyland Software?

• 110+ IBM FileNet/Content Manager conversions • Global footprint • Business buyer expertise •

• Enterprise account strategy •


Hyland software s ibm filenet content manager conversion practice

Hyland Software’s IBM (FileNet/Content Manager ) Conversion Practice


Business buyer expertise value

Business Buyer Expertise & Value

Policy administration

Underwriting

Legal

Sales

Loss Control

Claims

Audit

HR

Risk Management

Marketing

Agency Management

Customer Service

450+ Insurance customers, including:

Tokio Marine Nichido

Global Aerospace

Mitsui Sumitomo

Allianz


Who is hyland software

Who is Hyland Software

12,300

Customers Worldwide

1,800

Over

Employees Worldwide

Multiple

Offices Across the Globe

4000+

450+

financial services companies use OnBase Financial Service Solutions

insurance companies use

OnBase Insurance Solutions

Tokio Marine Nichido

Markel Group

Mitsui Sumitomo

Allianz

Liberty Mutual

BBVA

Honda Finance

JP Morgan Chase

Including:

Including:


Why bring in hyland software

Examples of how

customers benefit from Hyland v. IBM


Why bring in hyland software

Improve service to retain customers

1

  • CAA South Central Ontario

  • Information access improvements due to conversion won them

  • 2011 Celent Model Carrier in Service

  • Completed conversion in 4 business days

  • 75% decrease in processing time to ingest documents

  • 20% decrease in headcount for scanning department

  • 90% elimination of manual indexing

  • Single call resolution for customer service


Improve speed to market without expanding staff

2

Improve speed to market without expanding staff

  • Great American Financial

  • “Overall, OnBase is allowing us to do more with less in a faster time frame, which helps our business profitability while improving service and retention.”

  • 50% speed increase in processing new policy applications

  • Elimination of mandatory overtime in applicable business units

  • 3 times the end users with twice the functionality, but zero increase in support staff


Speedy roi business impact

3

Speedy ROI & business impact

Allianz Life, NA

Evaluate every other year if they should move to FileNet

OnBase wins every time due to quantifiable results achieved

Returned quantifiable savings to the organization at an accelerated rate

Planned Benefit Schedule

Year 1: $797,986 Year 2: $556,340 Total: $1,065,408

Actual Benefit Schedule

Year 1: $767,986 Year 2: $2,553,213 Total: $3,042,281


Improve corporate information access strategy with onbase sharepoint

4

Improve corporate information access strategy with OnBase & SharePoint

  • Solving 4 Key Business Issues

  • Draw the line between project-based collaboration & transactional business content

  • SharePoint & OnBase – fullbodied solution unparalleled to any on the market

  • Enhance distribution channels with Agent Portals

  • Increase underwriting efficiency with an Underwriting Workstation

  • Retain customers with superior service due to maximized information management

  • Comply with internal & external standards


Why bring in hyland software

Roadmap to conversion ROI


Why bring in hyland software

Cost of a new OnBase system is less

than the cost of FileNet upgrade

Migration to P8


Timely innovation without disruption

Timely Innovation Without Disruption

  • Panagon IS/CS to P8…fool me once

  • P8 3.x to 4.x…fool me twice

Shame on somebody…

Challenges


Why bring in hyland software

TOTAL COST OF OWNERSHIP

of OnBase v IBM/FileNet

Total Cost of Ownership

FileNet

OnBase


Why bring in hyland software

OnBase: 1:1 software to services cost

FileNet: 1:6 software to services cost

Save hundreds of thousands to enable your enterprise

Enterprise Enablement

  • TRUE LOWER COST OF ONWERSHIP WITH ONBASE vs IBM

  • Click-once deployment

  • Point & click screen scrape integration proven with hundreds of applications

  • Flexible taxonomy that can accommodate any process without coding or services


Why bring in hyland software

6 Year Cost Schedule to Convert


Why bring in hyland software

  • Core business process competencies optimized

  • Inter-departmental workflows

  • Integrate content with business processes

  • Enterprise savings as system expands without additional service costs

As costs decrease, benefits increase

ROI Indicators

  • Increased user adoption

  • Immediate decrease in maintenance

  • Eliminate redundant content management platforms and repositories

  • Unified vision

6 year benefit schedule


Why bring in hyland software

“You’ve already accomplished more than FileNet did in 2 years with $4M dollars”.

ECM Project Lead

CIGNA Government Services


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