View from the private sector HESA Benchmarking July 2011. Alan Jenkins Exec. Vice President Kaplan Europe. Agenda. Kaplan is the largest division of The Washington Post and has grown from a small test prep provider to become one of the worlds largest diversified education companies.
View from the private sectorHESA BenchmarkingJuly 2011
Exec. Vice President
Kaplan is the largest division of The Washington Post and has grown from a small test prep provider to become one of the worlds largest diversified education companies
Overview of Kaplan
Kaplan serves over 1 million students each year from Certificates through to Masters programmes on -campus and online
Overview of Kaplan
Kaplan established a major presence in the UK in 2003. We have evolved from a specialist accountancy trainer to become one of Europe's largest diversified education companies.
The way we benchmark is a function of the quality of data, the scale of our operations and our strategic aims
Sometimes it is easy….e.g. UK ACA training
In some other operations benchmarking is a challenge:
Every business unit need some form of effective benchmarking to continually improve
We aim to build high quality, lasting partnerships with good universities.
Kaplan International Colleges partner with sixteen universities providing pathway programmes
We have other University partnerships in the UK and globally on non pathway programmes
KIC looks at a range of indicators – external and internal
Our first UK partner was Nottingham Trent University which has been a success for the university, our students, UK HE and UK plc
Kaplan Open Learning is a partnership with the University of Essex – It is online, data rich with few opportunities for external benchmarking
Data is reviewed regularly and reported either daily, weekly or monthly but compared to targets not benchmarks