Identifying and assisting clients and colleagues with major health issues
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Identifying and Assisting Clients and Colleagues with Major Health Issues. Doris C. Gundersen, MD Medical Director Colorado Physician Health Program March 20, 2013. Speaker Disclosure Statement. NOTHING TO DISCLOSE. Objectives.

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Identifying and assisting clients and colleagues with major health issues

Identifying and Assisting Clients and Colleagues with Major Health Issues

Doris C. Gundersen, MD

Medical Director

Colorado Physician Health Program

March 20, 2013


Identifying and assisting clients and colleagues with major health issues

Speaker Disclosure Statement

NOTHING TO DISCLOSE


Objectives

Objectives

  • Review the 8 occupational hazards professionals face which can undermine health as well as the quality of work

  • Identify signs and symptoms suggestive of burn out and other health problems

  • Recognize the warning signs and risk factors for suicide

  • Learn skills for successful intervention with a colleague or client

  • COLAP and other resources


The eight occupational hazards facing professionals

The Eight Occupational Hazards Facing Professionals

  • High Degree of Work Stress

  • Depression

  • Suicide

  • Addiction

  • Burnout

  • Poor Physical Health

  • Unhealthy interpersonal relationships

  • Professional Boundary Violations


High degree of work stress attorneys and physicians occupational hazard 1

High Degree of Work Stress Attorneys and Physicians(Occupational Hazard #1)

  • Anticipated demands

    • Long hours

    • Lifelong learning

    • Responsibility

    • Sacrifice

  • Unanticipated demands

    • Unhealthy workplace competition

    • Fewer jobs available for graduates

    • Devaluation of the Profession

    • Diminished compensation

    • Subordination of personal values to economic values in a work setting

    • Reduced resources/support with increased profitability expectations of the firm (“billable hours”)

    • Crushing workloads and unrealistic deadlines


Matrix of stress

MATRIX OF STRESS

  • Vicariously upsetting experiences

  • Mistakes

  • Complaints, threats of suits/professional discipline

  • Insufficient training in business, or necessary politics

  • Needs of clients

  • Needs of staff

  • Needs of family

  • Needs of self (often ignored until burn out sets in)


Matrix of attorney stress

MATRIX OF ATTORNEY STRESS

“The work never stops.”

No matter what else is going

on in life, the attorney must

deal with client needs, legal crises,

dissatisfied clients, bad

outcomes, ambiguity, complex

decisions, colleagues.

25% of attorneys experience anxiety

symptoms 3 or more times/month


The epidemiology of depression occupational hazard 2

TheEpidemiologyofDepression(Occupational Hazard #2)


Depression in primary care settings

Depression in Primary Care Settings

  • Depression is among the most common

    conditions in primary care patients

    (10% men and 20% women)

  • Depression is not detected or adequately

    treated in 40% to 60% of cases.

  • Physicians infrequently bring up the question

    of suicide with their patients, sometimes out

    of fear that asking about suicide will trigger

    suicidal behavior.

  • Nearly 40% of those who die by suicide contact

    their primary care physician within the month before they die


Stigma and shame

STIGMA AND SHAME

STIGMA AND SHAME


Signs of depression

Signs of Depression

  • Less friendly

  • Withdrawn

  • Irritable

  • Negative/pessimistic

  • Less available

  • Less spontaneous

  • Loss of humor

  • Preoccupied

  • Distracted

  • One feels less connected to the professional (“back off” vibe)

  • Change in physical appearance

  • Physical complaints


Attorneys and depression occupational hazard 2

Attorneys and Depression(Occupational Hazard #2)

  • Attorneys are more prone to depression than any other profession

    (1990 Johns Hopkins University study)

  • Forty percent of law students meet criteria for clinical depression

    (Andy Benjamin Study – 1986)

  • The prevalence of depression among male attorneys is 19%

    (ABA 2013)

  • The prevalence of depression among male attorneys is twice

    that of males in the general population

  • Due to lack of self reporting, the rates may be higher

  • Due to lack of recognition or false attribution to “stress”

    treatment is often delayed


Chief complaint stress in 47 consecutive intake evaluations physician population

Chief Complaint = “Stress” in 47 Consecutive Intake EvaluationsPhysician Population


The epidemiology of suicide occupational hazard 3

TheEpidemiologyofSuicide(Occupational Hazard #3)


Suicide among attorneys occupational hazard 3

Suicide Among Attorneys(Occupational Hazard #3)

  • The rate of suicide among attorneys is twice that of males in the general population

    • (Utah State Bar J, Jan 2003)

    • National Institute for Safety and Health

  • One study suggests suicide is the 3rd leading cause of death for attorneys

    • (Canadian Bar Association 1997)

  • Ages 48-65 is the highest risk demographic


Physician suicide rates exceed that of attorneys 2 4 times that of the general population

Physician Suicide Rates Exceed That of Attorneys(2-4 times that of the general population)

  • 350 to 400 physicians in the US

    suicide each year

  • Male doctors, rates are 40% higher than

    for men in the general population

  • Female doctors, rates are 130% higher than

    for women in the general population

  • These are conservative estimates:

    • Death certificates do not always reveal suicide

    • Suicides may be attributable to “accidental”

      overdose/drowning/MVA


Miscellaneous facts about suicide

Miscellaneous Facts About Suicide

  • 10th leading cause of death in US

  • 2nd leading cause of death (ages 35-44)

  • 3rd leading cause of death (ages 10-24)

  • Ratio of suicide attempts versus completed suicides 25:1

  • No nationally standardized data collection among physicians or hospitals regarding attempts

    American Association of Suicidality (2006)

    Center for Disease Control (2004)


Methods of suicide us 2009

Methods of Suicide(US 2009)


Suicide deaths and major psychiatric syndromes

Suicide Deaths and Major Psychiatric Syndromes


Frequency of psychiatric disorder diagnoses in completed suicides

Frequency of psychiatric disorder diagnoses in completed suicides


Risk factors for suicide

Risk Factors for Suicide

  • Single/divorced

  • Chronic illness

  • Stress/overwork

  • Career dissatisfaction

  • Conflicted relationships at home

  • Losses – personal/ professional

  • Conflict – personal/professional

  • Financial problems

  • Family of origin issues

    • Serious psychosocial problems

    • Abuse

    • Neglect

  • Family history

    • Depression and suicide

    • Substance abuse

    • Psychiatric problems


Personality traits may contribute to suicide risk

Personality Traits May Contribute to Suicide Risk

  • Independence

  • Perfectionism

    • Creates a chronic feeling that nothing is good enough

    • It is driven by an intense need to avoid failure

    • Perfectionists are more vulnerable to depression, anxiety and other health problems

  • Competitiveness

    • It interferes with the ability to show vulnerability or seek help

  • Pessimism

    • A common trait among attorneys

    • It can help an attorney excel by being skeptical of what clients, witnesses, opposing counsel and judges say

    • It can help anticipate the worst scenario

    • Pessimism leads to stress and disillusionment


The lawyer personality

The Lawyer Personality

As children:

  • Highly focused on academics

  • Great need for dominance, leadership and attention

  • Prefer initiating activity versus following another’s lead

  • Dominant fathers

  • Less concern for the emotional suffering of others expressed in homes of future attorneys (compared to dentists and social workers)

    Susan Daicoff, “Lawyer Know Thyself”, 46 American U. L Rev. 1337 1997


Deterrents to suicide

Deterrents to Suicide

  • Dependent loved ones (including pets!)

  • Religious beliefs

  • New found hope (receiving good news)

  • New found resources

  • Changed perspective

    • “A DUI is bad but most (doctors/attorneys) aren’t revoked for this”

  • New interpretation of events

    • “A mistake doesn’t make me a bad (doctor/attorney/person)”


Addiction among attorneys occupational hazard 4

Addiction Among Attorneys(Occupational Hazard #4)

  • It is estimated that 18-20% of attorneys have a drinking problem

    • Alcohol Abuse

    • Alcohol Dependence

  • This is higher than what is observed in the general

    population and physicians (10-15%)

  • Liquor cabinets in law offices – time to rethink?


Addiction defined

Addiction Defined

  • A primary, chronic, neurobiologic disease with genetic, psychosocial, and environmental factors influencing its development and manifestations.

  • Characterized by one or more behaviors

    • Impaired control over use

    • Compulsive use

    • Continued use despite harm

    • Craving


Law students

Law Students

  • Law students experience more anxiety than the general population

  • Psychiatric distress (OCD symptoms and paranoia)

  • Students frequently turn to alcohol and other drugs to cope

  • May establish a habit that ultimately leads to substance abuse and/or dependence in later years

  • Law students are universally resistant to reaching out for help

  • Social isolation is the norm when under stress

    American Association of Law Schools Study – 1994


  • Process addictions and social media

    Process Addictions and Social Media

    • Compulsive viewing of pornography

    • Gambling

    • Sexual addiction


    Workaholism is very much like substance abuse

    Workaholism is very much like substance abuse

    • Disrupts sleep

    • Creates multiple family problems & destroys marriages.

    • Decreases your efficiency and your ability to concentrate

    • Makes you irritable and fatigued.

    • Increases your risk of back problems, gastro-

      intestinal disorders, heart disease and stroke.


    Attorney burnout occupational hazard 5

    Attorney Burnout(Occupational Hazard #5)

    • Depersonalization

      • Detachment from others

      • Protective Defense Mechanism

    • Emotional exhaustion

    • Diminished sense of personal accomplishment

      • Work loses its meaning

      • No longer feeling a sense of efficacy


    The downward spiral

    The Downward Spiral

    Attorney/Physician Response to Stress:

    WORK HARDER!

    Loss of Avocational

    Neglect of Family/Friends

     Reduced Joy

     Resentment

    Guilt

    Work Harder

    Burnout


    Identifying and assisting clients and colleagues with major health issues

    Period of

    maximum efficiency

    Emotional exhaustion

    stage

    Hyper-reactive

    stage

    Embraces challenge and improves performance

    Breakdown


    Audience response survey

    Audience Response Survey

    • I have a personal physician for my health care

      Yes? No?


    Poor physical health occupational hazard 6

    Poor Physical Health(Occupational Hazard #6)

    • Circadian Rhythm Disruption

    • Sustained Stress is not Benign

      • Sympathetic Nervous System Hyper arousal

    • Elevated Cortisol Levels

      • Irritability

      • Insomnia

      • Weight Gain/Diabetes

      • Osteoporosis

      • Hypertension/Stroke

      • Toxic to Neurons


    Neurobiology of chronic stress

    Neurobiology of Chronic Stress

    • Endorphin depletion: decreased pain tolerance

    • Serotonin depletion: sleep disruption and

      depressed mood or mood lability

    • Dopamine depletion: anhedonia

    • Locus ceruleus hyperactivity: increased

      noradrenalin; agitated, hypersensitivity


    Unhealthy interpersonal relationships occupational hazard 7

    Unhealthy Interpersonal Relationships(Occupational Hazard #7)

    • High divorce rates in law school

    • Higher divorce rates among female attorneys

    • “Thinking like a lawyer” doesn’t work at home

    • Adversarial nature of the profession:

      • Subterfuge

      • Conflict

      • Distortion to persuade others

      • disastrous in personal relationships!


    Professional boundary violations occupational hazard 8

    Professional Boundary Violations(Occupational Hazard #8)

    • Ubiquitous

    • Boundary maintenance isn’t easy

    • Failure to maintain boundaries can can threaten work and home

    • A lack of self care can lead to

      exploitation of patients or clients


    Potential boundary issues

    Potential boundary issues

    • Sexual contact

    • Physical contact

    • Verbal interaction

    • Self-disclosure

    • Collateral contacts

    • Fees

    • Appointment times and location

    • Dual relationships

      • Friend

      • Business transactions

      • Professional transactions

    • Workplace behavior


    Warning signs of deteriorating health

    Warning Signs of Deteriorating Health

    • Decline in job performance

    • Absenteeism – emotional, physical

    • Attitude and/or mood

    • Troubled relationships

    • Professional boundary issues

    • Decline in appearance

    • Physical symptoms or illness

    • Other

      • Financial problems

      • Staff turnover


    Loss of function hierarchy

    Loss of Function Hierarchy

    • Community

    • Spiritual life

    • Recreation and avocation

    • Friends

    • Peers

    • Family

    • Work

      IF WORK IS IMPACTED, PROFESSIONAL MAY BE SERIOUSLY ILL


    If concerned

    If Concerned

    • Trust your intuition

      • “I’ve noticed……”

      • “You seem …….”

    • Normalize their feelings

      • “Sometimes when under the stress of a lawsuit it is not that unusual for a (physician/attorney/client) to:

        • Feel depressed

        • Not Sleep

        • Have thoughts of “I’d rather be dead than go through this.”

    • Ask: Have you had thoughts like this?


    What to do

    What to Do

    - Always take thoughts of suicide seriously

    - Open a dialogue

    • Be direct, matter-of-factly:

      • Are you experiencing thoughts of suicide?

      • Do you have a plan?

      • Be willing to listen, allow expressions of feelings

      • Avoid being judgmental (i.e. suicide is wrong/lecturing on the value of life)


    Identifying and assisting clients and colleagues with major health issues

    Offer hope: “There are solutions to this situation”

    Let them know you are going to help

    Take Action: Do not leave the person alone if they are

    acutely suicidal

    Never Worry Alone!

    Contact: COLAP


    Colorado lawyers assistance program www colorado lap org

    Colorado Lawyers Assistance Program(www.colorado.lap.org)

    • Barbara Ezyk, Executive Director (303) 986-3345

    • Confidential assessments and referrals at no cost

    • Educational resources

    • Assistance with interventions

    • Health monitoring at no cost


    Colorado lawyers helping lawyers clhl org

    Colorado Lawyers Helping Lawyers(clhl.org)

    • For less emergent situations

    • Support

    • Online resources

    • Educational Resources

    • Support groups

    • Referral Information


    Colorado physician health program www cphp org

    Colorado Physician Health Program(www.cphp.org)

    • Sarah Early, PsyD, Executive Director (303) 860-0122

    • Confidential assessments and referrals for physicians

      • At no cost if licensed in Colorado

    • Educational resources

    • Assistance with interventions

    • Health monitoring

      • At no cost if licensed in Colorado

    • Safe Harbor from Regulatory Agency


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