1 / 13

Project Communications Management

Project Communications Management. Project Communications Management is the Knowledge Area that employs the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information. Identify stakeholders.

hedya
Download Presentation

Project Communications Management

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Project Communications Management Project Communications Management is the Knowledge Area that employs the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information.

  2. Identify stakeholders

  3. Plan communications

  4. Distribute information

  5. Manage stakeholder expectations

  6. Report performance

  7. Stakeholders • Identify all • Determine all requirements • Determine expectations • Determine their interest • Determine their level of influence • Plan communication • Communicate with them • Manage their expectations and influence

  8. Identify Stakeholders • Stakeholder analysis • Stakeholders register • Stakeholder management strategy

  9. Plan Communications • Communication models • Effective communication • Effective listening • Communication technology • Communication methods • Interactive • Push • Pull • Control communications • Meetings • Communication channels

  10. Distribute information • Distribute information process involves implementing the communication management plan which is part of the project management plan

  11. Manage Stakeholders Expectations • Manage expectations requires attention to stakeholders needs while work is being done, making sure trust is built, conflict resolved and problems are prevented • Common understanding of expectations • Communication blockers

  12. Report Performance • Collect work performance information, analyzes it, and communicate it to the stakeholders • Different type of reports

More Related