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FR Aviation Group Marc Bailey

FR Aviation Group Marc Bailey. FRA – A Maintainer’s Perspective. An alternative model of defence. FRA – A Maintainer’s Perspective. An alternative model Impact of initiative pressures. FRA – A Maintainer’s Perspective. An alternative model Impact of initiative pressures Culture shift.

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FR Aviation Group Marc Bailey

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  1. FR Aviation GroupMarc Bailey

  2. FRA – A Maintainer’s Perspective • An alternative model of defence

  3. FRA – A Maintainer’s Perspective • An alternative model • Impact of initiative pressures

  4. FRA – A Maintainer’s Perspective • An alternative model • Impact of initiative pressures • Culture shift

  5. FRA – A Maintainer’s Perspective • An alternative model • Impact of initiative pressures • Culture shift • A reckless act

  6. FRA – A Maintainer’s Perspective • An alternative model • Impact of initiative pressures • Culture shift • A reckless act • Integration of MEMS

  7. FRA – A Maintainer’s Perspective • An alternative model • Impact of initiative pressures • Culture shift • A reckless act • Integration of MEMS • Maintaining momentum during introduction

  8. FRA – A Maintainer’s Perspective • An alternative model • Impact of initiative pressures • Culture shift • A reckless act • Integration of MEMS • Maintaining momentum during introduction • What can encourage participants?

  9. An alternative model

  10. An alternative model • Classic defence barriers

  11. Classic Model of Defences Defensive Strategies Against Contributing Factors Prevent Event Error

  12. An alternative model • Classic defence barriers • Is the model more dynamic in reality

  13. Dynamic Environment Error Defensive strategies against contributory factors Events Error External Forces Culture Regulator Competing Initiatives

  14. External Forces

  15. External Forces • A programme snapshot • Health & Safety 5-star award • New integrated IT development • Environmental accreditation

  16. External Forces • A programme snapshot • Health & Safety 5-star award • New integrated IT development • Environmental accreditation • Part 21 subpart G & J • Part 147 • Part 145

  17. External Forces • A programme snapshot • Health & Safety 5-star award • New integrated IT development • Environmental accreditation • Part 21 subpart G & J • Part 147 • Part 145 • Life Cycle Management • Shift to E-Documents • Proline 4 modification Programme

  18. External Forces • Evidence of pressure, key metrics in QMSR (NCR- volume) Target 40

  19. External Forces • Evidence of pressure, key metrics in QMSR (Audit- Tailback)

  20. Culture Shift

  21. Culture Shift • Time to change culture 5 – 7 years

  22. Culture Shift • Time to change culture 5 – 7 years • Clarity of purpose and maintaining that clarity in small to medium organisations

  23. Culture Shift • Time to change culture 5 – 7 years • Clarity of purpose and maintaining that clarity in small to medium organisations • Where are we starting from? • OLD EXPECTATIONS • Apprenticed engineers • Clear trade understanding • Company loyalty • Airmanship and professional pride

  24. Culture Shift • Time to change culture 5 – 7 years • Clarity of purpose and maintaining that clarity in small to medium organisations • Where are we starting from? • OLD EXPECTATIONS • Apprenticed engineers • Clear trade understanding • Company loyalty • Airmanship and professional pride • NEW EXPECTATIONS • Significant reduction in full apprenticeships • Full licence – difficult to phase in • Expectation of several employers through life • Open learning, less structure, and reduced discipline • Shift in Society's values

  25. A Reckless Act

  26. A Reckless Act • What everyone needs in a human factors programme

  27. A Reckless Act • During re-build phase of LH wing tank inboard area, Tank Devils Supervisor noted a hacksaw cut in clamp. • It is understood a Tank Devils mechanic installed a structural stanchion without passing the clamp over the stanchion first, subsequently the clamp was cut to install it.  A check on the RH wing revealed the stanchion to bein place without either upper or lower clamp.

  28. A Reckless Act

  29. A Reckless Act • What everyone needs in a human factors programme • Interesting on many levels • Why do it , no real pressure on the task , not AOG • Running away! • Response from executives • NAA response

  30. Integration of MEMS • We are trying to emphasise today “Human Factors in maintenance” but MEMS is only part of an existing system

  31. Integrated Reporting System

  32. Forward

  33. Integration of MEMS • We are trying to emphasise today “Human Factors in maintenance” but MEMS is only part of an existing system • We need for it to become integrated into the fabric of the system

  34. Integration of MEMS • We are trying to emphasise today “Human Factors in maintenance” but MEMS is only part of an existing system • We need for it to become integrated into the fabric of the system • Accelerating our learning by sharing - UKMEMS

  35. Integration of MEMS

  36. Integration of MEMS

  37. Integration of MEMS

  38. Integration of MEMS • We are trying to emphasise today “Human Factors in maintenance” but MEMS is only part of an existing system • We need for it to become integrated into the fabric of the system • Accelerating our learning by sharing - UK MEMS • Integration of initiatives • Not competing with tools • Closer liaison between all initiatives

  39. Momentum During Introduction

  40. Momentum During Introduction • Initiative resistance – prevent overload

  41. Momentum During Introduction • Initiative resistance – prevent overload • TNA split and support staff buy in

  42. Momentum During Introduction • Initiative resistance – prevent overload • TNA split and support staff buy in • Feedback and quick wins (car park)

  43. Momentum During Introduction • Initiative resistance – prevent overload • TNA split and support staff buy in • Feedback and quick wins (car park) • Dealing with Just Culture slips

  44. Momentum During Introduction • Initiative resistance – prevent overload • TNA split and support staff buy in • Feedback and quick wins (car park) • Dealing with Just Culture slips • Time versus operational limitations

  45. Momentum During Introduction • Initiative resistance – prevent overload • TNA split and support staff buy in • Feedback and quick wins (car park) • Dealing with Just Culture slips • Time versus operational limitations • Quality of facilitation is key

  46. Momentum During Introduction • Initiative resistance – prevent overload • TNA split and support staff buy in • Feedback and quick wins (car park) • Dealing with Just Culture slips • Time versus operational limitations • Quality of facilitation is key • Overcome reporting reluctance

  47. What Can Encourage Participants ? • Undertake MEDA investigations at every opportunity

  48. What Can Encourage Participants ? • Undertake MEDA investigations at every opportunity • Good examples needed to feed continuation training

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