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ACCOMODATIONS SECTOR

ACCOMODATIONS SECTOR. ANDI HALLANG LEWA. The activities of the hospitality industry. M ain business sectors in the hospitality industry: Accommodations – To provide accommodation (and usually food and drink) to people who for whatever reason are away from home

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ACCOMODATIONS SECTOR

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  1. ACCOMODATIONSSECTOR ANDI HALLANG LEWA

  2. The activities of the hospitality industry Main business sectors in the hospitality industry: • Accommodations – To provide accommodation (and usually food and drink) topeople who for whatever reason are away from home • Food and beverage – To provide food and beverage to local, transientcustomers and tourists

  3. Accommodations defined • Akomodasi adalah wahana untuk menyediakan pelayanan penginapan yang dilengkapi dengan pelayanan makanan dan minuman serta jasa lainnya

  4. Pengertian Akomodasi Perhotelan • Akomodasi adalah sarana untuk menyediakan jasa pelayanan penginapan yang dapat dilengkapi dengan pelayanan makan dan minum serta jasa lainnya. • Pada umumnya orang hanya mengenal hotel sebagai jasa layanan akomodasi. Sebenarnya ada banyak sekali jenis layanan jasa yang termasuk dalam saranan akomodasi ini. Dan inilah yang membuat kita bisa membedakan jenis-jenis akomodasi. Hotel hanyalah salah satu jenis layanan akomodasi.

  5. jENIS-JENIS AKOMODASI • AKOMODASI KOMERSIL: Hotel, motel, Hostel, Hostel (Youth Hostel), Cotagge, Bungalow, Guest House dsb • AKOMODASI SEMI KOMERSIL: Asrama Mahasiswa/Pelajar, Pondok Pesantren, Rumah Sakit, Home-Stay, Holiday Camp, Camping Ground/Camping Site, Wisma dsb • AKOMODASI NON KOMERSIL: Mess (yang dimiliki instansi pemerintah/departemen), Guest House (dilingkungan Istana), Rumah Panti Asuhan, Pemondokan, Villa (yang dimiliki secara pribadi)

  6. Lodging Establishment Defined • Menurut AHMA (American Hotel and Motel Association) • Hotel adalahsuatutempatdimanadisediakanpenginapan,makandanminumsertapelayananlainnyauntukdisewakanbagiparatamuatauorang-orang yang tinggalsementarawaktu

  7. Defenisi hotel • Hotel adalahsejenisakomodasi yang menyediakanfasilitasdanpelayananpenginapan, makandanminumsertajasa-jasalainnyauntukumum yang tinggalsementarawaktu, dandikelolasecaraprofesional (Richart: 2000,53)

  8. Defenisi hotel • Salah satujenisakomodasi yang mempergunakansebagianataukeseluruhanbagianuntukjasapelayananpenginapan, penyediamakanandanminumansertajasalainnyabagimasyarakatumumyang dikelolasecarakomersil • (KeputusanMenteriParpostel no Km 94/HK103/MPPT 1987)

  9. Classification of hotels Hotel Ownership which can be: • Private: An independent hotel owned by a person/partnership/private company; • Local group: Several hotels owned by a local company • International group: A hotel which is part of an international chain of hotels

  10. Classification of Lodging Establishments Others By Price By Functions By Market Segment By Location

  11. Classification By Price Luxury Hotels Limited Service Hotels Full Service Hotels

  12. Limited Service Hotels • Also called “budget” or “economy” hotel • Usually offering guest rooms onlywith no or limited F&B facilitiesno meeting/ functionspace, limited entertainment and recreation facilities.

  13. Full Service Hotels • Offering a wide range of amenities; having more public space and meeting/ function space with at least one F&B facility.

  14. Luxury Hotels • Featuring upscale décor and furnishings. Offering a full array of services and amenities. • Typically having a concierge service and several F&B operations (including gourmet or fine-dining restaurant), banquet facilities and 24-hour room service. • Also usually available: a wide range of recreational facilities and access to nearby facilities.

  15. Classification By Function Convention Hotels Commercial Hotels

  16. Convention Hotels • Large (500 – 800 guest rooms) • Offering extensive meeting and function space, usually including large ballrooms and event exhibition areas • Extensive F&B operations, with several restaurants, lounges and banquet facilities. • Often near convention centers.

  17. Commercial Hotels • Smaller than convention hotels (150 – 500 guest rooms) • Less public space, small meeting and function space, fewer F&B outlets and limited recreational facilities. • Many are located in downtown areas, near large offices and retail stores (business areas). • Close to city’s entertainment centers

  18. Classification by Location Airport Hotels Downtown Hotels Suburban Hotels Highway Hotels

  19. Classification by Location • Types of hotels under the location category include: • Downtown hotels • Convention hotels and commercial hotels belong to this category) • Suburban hotels • Situated on the outskirts of a city • Smaller than downtown hotels (200 – 350 rooms) • Most likely having meeting and banquet facilities

  20. Classification by Location • Highway hotels • Situated on the outskirts of a city • Originally single-stories, providing sleeping accommodations to overnight travelers • Smaller than suburban hotels • Low-rised properties • Offering free parking/ private garage attached to each room and housekeeping service • Inexpensive

  21. Classification by Market Segment (According to the type of customers they mainly serve) Vacation Ownership Executive Conference Centers Resorts Health Spas Casino Hotels and Resorts

  22. Executive Conference Centers Specializing in catering the local executives who need well-designed, meeting and learning facilities Typically situated in secluded or suburban settings Having less than 300 rooms and providing a variety of small meeting rooms and classrooms Featuring full audio-visual and technological support Daily room rates include meals and recreational facilities

  23. Resorts • Typically located in picturesque settings • Having 200 to 500 rooms • Providing a comprehensive array of recreational amenities and a variety of F&B outlets • Many being located in remote locations, requiring visitors to travel several hundred km by air or by land to reach such a resort • Resort can be classified on the basis of: • Their locations (sea resort, mountain resort, etc) • The activity focused on by the visitors (to enjoy the landscape, sports, culture, or else)

  24. Casino Hotels and Resorts • Hotels allocating major amounts of space where people play gambling games for money • Providing lavish entertainments • Gambling operations as major revenue center • Commonly offering free lodging, food and drinks to guests who routinely wager a great amount of money (high rollers)

  25. Health Spas • Some spas cetegories: • With natural mineral hotspring • Beauty spas • Fitness spas • Behavior modification spas • Health therapy spas • Holistic spas • With the increased population of aged people, more health oriented services are growing.

  26. Health Spas Health spa is a general term given to lodging establishments that focus on providing health-related services Some specializing in weight-reduction, stress reduction or cosmetic therapy, others in drug or alcohol rehabilitation, among many other treatments Having professional staffs that often include dietitians, therapies, masseurs, exercise physiologists

  27. Technology Trends • Also called timeshares, involving a type of shared ownership of a residential dwelling: several people own a holiday/ vacation home together and each uses it at a different time of the year.

  28. Other Classifications (By distinctiveness of style or Boutique Hotels All Suite Hotels Extended-Stay Hotels Bread & Breakfast Inns Historic Conversions

  29. All Suite Hotels • Each room is larger than an ordinary guest room, consisting of a bedroom plus a living room (parlor) and a bathroom; sometimes offering a limited kitchen facilities. • Many all suite hotels do not have traditional restaurants, bars and meeting facilities (limited public space and services). • Some all-suite hotels offer free breakfast buffet or food-vending machines. • Size 50 to more than 100 rooms.

  30. Extended Stay Hotels • Providing many of the same features and amenities as the all-suite properties, such as a stove and or microwave in the room, refrigerators, kitchenware, grocery shopping services, business services and limited housekeeping service. • Providing a home-like environment, with accommodation resembling those in a fine garden apartment complex – equipped with a kitchen, a living room, a bedroom, a bath and recreational facilities.

  31. The Raffles, Singapore Historic Conversions • Having historic significance • Having been renovated to their original splendour • Having a great appeal for those wishing to experience the grandeur and elegance of early days with the comforts of modern day features.

  32. Bed and Breakfast Inns (B&B) • Typically having 5 to 10 rooms • Breakfast being included in the room rate • Mostly situated in suburbs/ villages • Most owners live on the premises

  33. Boutique Hotels • Noticeably different in look and feel from traditional lodging properties: impressive, unique, unconventional • Interior design styles range from postmodern • Preferred by visitors who desire to be perceived as trendy, affluent and artistic

  34. Thank You

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