Chapter 12. TAETAS501B Undertake organisational training needs analysis. Training needs. Determine organisational objectives, expectations and requirements Develop a professional relationship with the organisation Address any issues that may impact on these objectives
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Undertake organisational training needs analysis
Quantitative vs. Qualitative
Table 12.5 Consolidated overview of training options
Table 12.8 Considerations in recommending internal or external training
Organised—logical flowing information (as per report format)
Attractive—not too busy or sparse, with a good balance of text to space
Easy to read—easily understood font, 11 or 12 point, with spaced paragraphs. Justified (left as a minimum). Use language appropriate to the client organisation, and avoid colloquialisms.
Appropriate illustrations—only use photos, graphs, tables or diagrams that are appropriate and relevant. The TNA is not a sales brochure or picture book!