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Final Review: E-Business/E-Commerce, Mobile Computing, Social Media, IS within Org, CRM & SCM, Business Intelligence, Ac

This final review session covers key topics including E-Business/E-Commerce, Mobile Computing, Social Media, IS within Organizations, CRM & SCM, Business Intelligence, and Acquiring IS. Prepare for the exam with multiple choice questions and in-depth discussions on important concepts.

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Final Review: E-Business/E-Commerce, Mobile Computing, Social Media, IS within Org, CRM & SCM, Business Intelligence, Ac

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  1. Final Review

  2. Announcements • Final on: • Section 007 (11:00 AM) – Tues., 5/5 11:30-2:30 • Section 008 (12:30 PM) – Thurs., 5/7 11:30-2:30 • Format • Multiple Choice Questions (Entropy)

  3. Chapter 7 – E-Business/E-Commerce • Definition and concepts • Pure vs. Partial • Business Types • Types of E-Commerce (e.g. B2B, B2C) • Auction – reverse vs. forward • Benefits and Limitations • B2C • Channel conflict • Disintermediation

  4. Chapter 8 – Mobile Computing • Wireless Computer Networks • Short range (Near Field), Medium range, Wide area • Mobile Commerce Applications • Wireless Security

  5. Chapter 9 – Social Media • Emergence of Web 2.0 • Web 2.0 in Organizations • Web 2.0 Underlying Technologies • Web 2.0 Applications & Categories

  6. Chapter 10 – IS within Org • Transaction Processing System • Types of Processing • Enterprise Resource Planning • Cost, size, location, customization, etc. • Benefits of the ERP system • Limitations/Drawbacks • Information System Reports

  7. Chapter 11 – CRM & SCM • CRM • Definition • Need for CRM • Types of CRM • Operational • Analytical • Supply Chain Mgmt • Components • Flows

  8. Chapter 12 – Business Intelligence • Need for IS in Decision Making • Structured vs. Unstructured • Business Intelligence • Applications for Data Analysis • OLAP • Data Mining • DSS • Presenting Information

  9. Chapter 13 – Acquiring IS • IS Strategic Plan & Organizational Strategic Plan • Cost/Benefit Analysis • Systems Development Lifecycle • Investigation • Analysis • Scope Creep • Vendor Selection • RFP

  10. Tech Guides • Virtualization of Servers • Cloud Computing • Server Farms • Artificial Intelligence • Expert Systems

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