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Study Question 5: How can stress be managed in a change environment?. Stress A state of tension experienced by individuals facing extraordinary demands, constraints, or opportunities. Stressors Things that cause stress Originate in work, personal, and nonwork situations.

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study question 5 how can stress be managed in a change environment
Study Question 5: How can stress be managed in a change environment?
  • Stress
    • A state of tension experienced by individuals facing extraordinary demands, constraints, or opportunities.
  • Stressors
    • Things that cause stress
    • Originate in work, personal, and nonwork situations.
    • Have the potential to influence work attitudes, behavior, job performance, and health.

Management - Chapter 18

study question 5 how can stress be managed in a change environment1
Study Question 5: How can stress be managed in a change environment?
  • Work factors as potential stressors:
    • Includes:
      • Excessively high or low task demands.
      • Role conflicts or ambiguities.
      • Poor interpersonal relationships.
      • Too slow or too fast career progress.
    • Work-related stress syndromes:
      • Set up to fail.
      • Mistaken identity.

Management - Chapter 18

study question 5 how can stress be managed in a change environment2
Study Question 5: How can stress be managed in a change environment?
  • Personal factors as potential stressors:
    • Includes needs, capabilities, and personality.
    • Stressful behavior patterns of the Type A personality:
      • Always moving, walking, and eating rapidly.
      • Acting impatient, hurrying others, disliking waiting.
      • Doing, or trying to do, several things at once.
      • Feeling guilty when relaxing.
      • Trying to schedule more in less time.
      • Using nervous gestures such as a clenched fist.
      • Hurrying or interrupting the speech of others.

Management - Chapter 18

study question 5 how can stress be managed in a change environment3
Study Question 5: How can stress be managed in a change environment?
  • Nonwork factors as potential stressors:
    • Includes:
      • Family events.
      • Economics.
      • Personal affairs.
    • “Spill-over” effect on the stress an individual experiences at work.

Management - Chapter 18

study question 5 how can stress be managed in a change environment4
Study Question 5: How can stress be managed in a change environment?
  • Consequences of stress:
    • Constructive stress.
      • Acts as a positive influence.
      • Can be energizing and performance enhancing.
    • Destructive stress.
      • Acts as a negative influence.
      • Breaks down a person’s physical and mental systems.
      • Can lead to job burnout and/or workplace rage.

Management - Chapter 18

figure 18 7 potential negative consequences of a destructive job stress burnout cycle
Figure 18.7Potential negative consequences of a destructive job stress-burnout cycle.

Management - Chapter 18

study question 5 how can stress be managed in a change environment5
Study Question 5: How can stress be managed in a change environment?
  • Personal wellness:
    • The pursuit of personal and mental potential though a personal health-promotion program.
    • A form of preventative stress management.
    • Enables people to be better prepared to deal with stress.

Management - Chapter 18

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