Study question 5 how can stress be managed in a change environment
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Study Question 5: How can stress be managed in a change environment?. Stress A state of tension experienced by individuals facing extraordinary demands, constraints, or opportunities. Stressors Things that cause stress Originate in work, personal, and nonwork situations.

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Study Question 5: How can stress be managed in a change environment?

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Study question 5 how can stress be managed in a change environment

Study Question 5: How can stress be managed in a change environment?

  • Stress

    • A state of tension experienced by individuals facing extraordinary demands, constraints, or opportunities.

  • Stressors

    • Things that cause stress

    • Originate in work, personal, and nonwork situations.

    • Have the potential to influence work attitudes, behavior, job performance, and health.

Management - Chapter 18


Study question 5 how can stress be managed in a change environment1

Study Question 5: How can stress be managed in a change environment?

  • Work factors as potential stressors:

    • Includes:

      • Excessively high or low task demands.

      • Role conflicts or ambiguities.

      • Poor interpersonal relationships.

      • Too slow or too fast career progress.

    • Work-related stress syndromes:

      • Set up to fail.

      • Mistaken identity.

Management - Chapter 18


Study question 5 how can stress be managed in a change environment2

Study Question 5: How can stress be managed in a change environment?

  • Personal factors as potential stressors:

    • Includes needs, capabilities, and personality.

    • Stressful behavior patterns of the Type A personality:

      • Always moving, walking, and eating rapidly.

      • Acting impatient, hurrying others, disliking waiting.

      • Doing, or trying to do, several things at once.

      • Feeling guilty when relaxing.

      • Trying to schedule more in less time.

      • Using nervous gestures such as a clenched fist.

      • Hurrying or interrupting the speech of others.

Management - Chapter 18


Study question 5 how can stress be managed in a change environment3

Study Question 5: How can stress be managed in a change environment?

  • Nonwork factors as potential stressors:

    • Includes:

      • Family events.

      • Economics.

      • Personal affairs.

    • “Spill-over” effect on the stress an individual experiences at work.

Management - Chapter 18


Study question 5 how can stress be managed in a change environment4

Study Question 5: How can stress be managed in a change environment?

  • Consequences of stress:

    • Constructive stress.

      • Acts as a positive influence.

      • Can be energizing and performance enhancing.

    • Destructive stress.

      • Acts as a negative influence.

      • Breaks down a person’s physical and mental systems.

      • Can lead to job burnout and/or workplace rage.

Management - Chapter 18


Figure 18 7 potential negative consequences of a destructive job stress burnout cycle

Figure 18.7Potential negative consequences of a destructive job stress-burnout cycle.

Management - Chapter 18


Study question 5 how can stress be managed in a change environment5

Study Question 5: How can stress be managed in a change environment?

  • Personal wellness:

    • The pursuit of personal and mental potential though a personal health-promotion program.

    • A form of preventative stress management.

    • Enables people to be better prepared to deal with stress.

Management - Chapter 18


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