Division of elderly affairs after hours program
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Division of Elderly Affairs After Hours Program. Jennifer M. Etue, LICSW Clinical Administrator Trauma, Loss and Children’s Services Family Service of Rhode Island Inc. Program Overview. The Elder ES Program started on 5/14/07.

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Division of Elderly Affairs After Hours Program

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Division of elderly affairs after hours program

Division of Elderly Affairs After Hours Program

Jennifer M. Etue, LICSW

Clinical Administrator Trauma, Loss and Children’s Services

Family Service of Rhode Island Inc.


Program overview

Program Overview

The Elder ES Program started on 5/14/07.

Four licensed clinicians staff the Elder Emergency Services Program and rotate being on-call.

The Elder ES Program operates from 4pm-8:30am on weekdays and 24/7 on weekends and holidays.


Port of entry

Port of Entry

Calls are received from elders, family members, neighbors, hospitals, and first responders.

A great number of calls involve concerned neighbors or family members reporting possible abuse or neglect.

Other calls are anonymous tips from those within the community.


Responses

Responses

  • Abuse or neglect

  • Self neglect

  • Financial or other exploitation

  • Mental/ Behavioral health concerns

  • Respite Services

  • Domestic Violence

  • Abandonment of elder by family/ family member


All calls during fy12

All Calls During FY12


In person responses

In person responses


Demographics served by city

Demographics Served by City


Case examples

Case Examples

  • Cranston:

    • Female elder age 60

    • Chemically induced dementia.

    • Call from Daughter concerned about mother’s presentation, wandering at night, verbally aggressive, self neglect and disruptive behavior.

    • In person response and coordination with Cranston PD, Fire and rescue.

    • Admit to ER for medical and mental health interventions.


Case example continued

Case Example Continued

  • Johnston:

    • Elder male abuse by son living in home

    • Taken to ER for broken arm after report of being dragged down the stairs by son

    • Staff ensured police report made despite elder refusing to do so.

    • Elder received medical attention- son arrested later that week.


Cases continued

Cases Continued

  • Providence:

    • Elder female self neglect and mental health concerns.

    • Coordination with 2 Providence Police Housing Authority Officers.

    • Worked with PD and client to accept mental health treatment at local ER after 3 hour intervention.

    • Client certed for mental health assessment after Clinician coordinated with ER regarding client risk and behavioral health issues.


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