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Resourceful Internet Solutions, Inc. Home of 21 st Century Web Services for the Dispute Resolution and Legal Industries Dynamic Web Development Online Marketing DVD & Online Education Online Secure Systems & Services

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Resourceful Internet Solutions, Inc.

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Resourceful Internet Solutions, Inc.

  • Home of

  • 21st Century Web Services for the Dispute Resolution and Legal Industries

    • Dynamic Web Development

    • Online Marketing

    • DVD & Online Education

    • Online Secure Systems & Services

  • Expand products & services to legal market and global online conflict resolution system and services

Disclaimer, blah blah

This document contains forward-looking statements. Future results are subject to risks and uncertainties and could differ materially as a result of certain factors, including, but not limited to: uncertainty in the marketplace, the ability of Resourceful Internet Solutions, Inc. ("Company"), to remain competitive, dependence on key personnel and the ability to attract staff, or loss of use of equipment or telecommunications services due to natural disasters or other reason. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof.

Information contained herein is subject to completion or amendment. While the Company believes that the information provided herein with is correct, there has been no formal audit of the contents. Any business decision based in whole or in part of the information provided herein is to be made with no representation, warranty, nor responsibility of the Company.

About RIS

RIS at


RIS/Mediate Highlights

  • Internet leader in mediation industry since 1996

  • 3,000 articles, videos & blogs

  • Over 4m annual visitor sessions

  • Top Google rankings for mediation terms

  • Scalable dynamic web systems - full service ISP

  • Geographic marketing

  • Over 1,000 clients pay avg $500/year

  • User driven, subscription products

  • 10 DVD Products

  • MeetingSpace secure ODR platform

What We Do

Leading Mediator Directory

Sample Mediator Details

Qualifications Disclosure

3000 Articles & Resources

Featured Blogs

Integrated Search System

Integrated Search Results

700 Authors & Interviews

International Development

Membership Only Access

Members Only Mediation News & Archive

Member Only Job Listings

Member Only Video Center

Products & Services

Leading Products

  • membership

  • Dynamic web site package

  • Custom design

  • Domain hosting and ISP services

  • Directory / member web page systems

  • eCommerce add-ons

  • Mediator and lawyer directory listings

  • State and area code geographic marketing

  • Personalized newsletter service

  • 10 DVD products and 300 hrs online video

  • MeetingSpace scalable ODR platform

Dynamic Web Site Package Membership

Geographic Marketing

Mediation News for 21st C.

Keith Seat, Editor

Workplace Resolution News

John Ford, Editor

Family Resolution News

John Reiman, Editor

Culture & Gender

Mediating Divorce

Strategic Negotiation

Get Busy, Get Paid!

The Mediators Vol. I

Family Mediation Edition

Collaborative Practice

Parent-Child Relations

Online Conflict Resolution Systems

  • MeetingSpace Features

  • Secure

  • Scalable

  • Easy Access

  • Email Notification

  • Model Spaces

  • Model Solutions

  • Asynchronous

  • Integrate Skype

  • Voting Options

  • Agreement Creation

Beta Applications

  • Keystone Conference

  • Corporate Workplace Solution Center

  • College & University Solution Center

  • Divorce and Post-Decree

  • Special Education IEP

  • Online Parenting Education

  • Instant Assist – 365/24/7

Corporate Solution Center

University Solution Center

Divorce – Post Decree

Special Ed – ADA - EEOC

Instant Assist

365/24/7 Online Conflict Resolution Assistance

This could be the biggest opportunity of all

Value Proposition for Customers

Our Value Proposition

  • We operate at the intersection of the Internet and conflict resolution industries

  • We assist professionals, organizations and individuals to be at their best on the Internet and resolving conflict

We Teach Customers to Fish

  • We offer robust and easy to use dynamic web technologies that our clients utilize to be at their best on the web.

  • Rather than give our clients "a fish“ (do everything for them) we teach them "to fish,“how to do it themselves. Training and support are included with everything we do.

  • Our dynamic web technologies arefar easier to use and more powerful than those offered by our leading competitors West & Lexis.

Who Buys Our Products?

Organizational Clients

  • Straus Institute for DR (Pepperdine)

  • International Academy of Mediators (IAM)

  • American College of Civil Trial Mediators (ACCTM)

  • Association for Conflict Resolution (ACR)

  • California Dispute Resolution Council (CDRC)

  • CADRE national technical assistance center for special education dispute resolution

  • Association for Dispute Resolution of Northern California (ADRNC)

  • Oregon Mediation Association (OMA)

  • Ohio Mediation Association (OMA)

  • World Mediation Forum (WMF)

  • Mediators Without Borders (MWB)

  • International Coalition of Concerned Mediators (ICCM)

Individual Clients

  • 1000 web/marketing clients pay average of $500/yr

  • We serve mediators, lawyers, organizations

  • Web site clients are very durable

  • We host over 300 domains

  • We are a comprehensive ISP

  • Disputants as clients with ODR(share in fees for services)

Who Does What at RIS/Mediate?

Management Team

  • James C. Melamed, JDCo-founder & CEO, 25 yrs in ADR industry, 6 years Executive Director national Academy of Family Mediators, past-Chair Oregon Dispute Resolution Commission, Oregon State Bar, first President & Executive Director of Oregon Mediation Association. Stanford University & University of Oregon Law

  • Carol KnappChief Technology Officer. Technical development for corporations, nonprofits and university programs since 1983, focusing exclusively on the Internet since 1996.

  • 3 Additional Board MembersJohn R. Helie, L. Randolph Lowry, Jamie Moffitt

  • 8 Employees, primarily in Eugene

Jim Melamed, CEO

  • CEO and Co-founder of RIS/Mediate

  • Founded The Mediation Center in 1983

  • Served as Executive Director of the national Academy of Family Mediators 6 yrs

  • Chair Oregon Dispute Resolution Commission

  • Member Oregon State Bar

  • Instruct Mediation at Pepperdine School of Law and University of Oregon School of Law.

  • First President & E.D. Oregon Mediation Assn.

  • Bachelor's degree Stanford; Law degree U of O

  • Recipient of OR Mediation Assn. 2003 Award of Excellence; Oregon State Bar 2006 Sid Lezak Award of Excellence.

Carol Knapp, CTO

  • Longstanding CTO at RIS/Mediate

  • Directed technical development for corporations, nonprofits and university programs since 1983, focusing exclusively on the Internet since 1996

  • Top technical position at RIS since 1997

  • Designed and supervised development of enterprise level content management, ecommerce, conferencing and membership systems

  • Recent projects include development for EdSource, IAM, CRInfo and CADRE

Additional Board Members

  • John HelieFounded ConflictNet (an IGC network)in 1987; Co-founder of in 1996. Currently works as ADR Coordinator of Contra Costa County Courts.

  • L. Randolph LowryPresident of Lipscomb University in Nashville; Founding Director of Straus Institute for Dispute Resolution, Pepperdine

  • Jamie MoffittAssistant Dean at the University of Oregon School of Law. Previously, Jamie served as COO of Before this, Jamie was an Engagement Manager with McKinsey and Company.

Advisory Board

  • Peter Adler, Ph.D., Keystone, CO

  • Robert Benjamin, J.D., M.S.W. Portland, OR

  • Jeff Krivis, J.D., Los Angeles, CA

  • Michael Lang, J.D., Sarasota, FL,

  • Mimi Lyster, San Francisco, CA

  • Peter Robinson, J.D., Malibu, CA

  • Chip Rose J.D., Santa Cruz, CA

  • Don Saposnek, Ph.D., Santa Cruz, CA

Additional Staff

Byron Knapp, Server Administrator

Josh Remis, Web Shop Director

John Ford, Managing Editor

Gary Dorr, Customer Service & Web Shop

Angela Letney, Customer Service& Billing

Patrick Ireland, Video and Graphics Editors

John Ford, JD, Managing & Workplace Editor

Keith Seat, JD,News Editor

John Reiman, Ph.D., Family Editor

Robert Benjamin, JD, MSW, Views from the Eye of the Storm

How We Are Better

Our Competition

  • Martindale Hubbell (Lexis) (

  • West Group (Thomsen) (

  • JAMS (

  • American Arbitration Association (

  • Association for Conflict Resolution (

  • American Bar Association Dispute Resolution Section (

  • Global Online Dispute Resolution Industry(see

Our Services

  • We are an Internet company from the ground up since 1996

  • We offer comprehensive ISP and web development services

  • We operate our own servers and do our own programming

  • We own our own IP

  • We do our own video development

  • We are experienced and respected

  • We are dedicated

A Changing Legal Market

  • Mediation: the silent revolution

  • Over 3000 federal and state statutes & regulations require mediation

  • 97% of due process cases settle, most still on courthouse steps

  • Best to settle early, at low cost in safe, capable way

  • Arbitration, representation can use same secure scalable MeetingSpace platform

  • New generation of “hands-on” lawyers

We are Top Rated at Google

4m Annual Visitor Sessions

Our Good Will

Our Technologyis Better

Dynamic Web Site Package


  • Comprehensive training

  • Ongoing technical support

  • Easy to use web site system

  • Unlimited pages, levels and images

  • Over 130 free designs plus custom design

  • Weekly web site statistics

  • Membership & Locate A Mediator Directory

  • Email address

  • Content in web site

  • Custom forms tool & group mailing system

  • Spell check, print this, file attachment features

Web Site Control Panel

Over 130 Styles & Custom

Group Mailing System

Unlimited Pages & Forms

Easy WYSIWYG Editor

Custom Forms Tool

Content Add-Ons

Integrated eCommerce

Sample Web Site

Sample Web Sites

Sample Web Site

Sample Web Site

Sample Web Site

Sample Web Site

Sample Web Site

Sample Web Site

Sample Web Site

Sample Web Site

Membership Directories

Sample Member Web Page

Personalized Newsletters

Newsletter Control Panel

Client Newsletter Control

Subscriber List Management

MeetingSpace Settings

MeetingSpace – Groups

MeetingSpace Voting

Working Agreement

Our Content Management

List Articles

Article Record

Author Management

Word Search System

Admin eMailing Systemn

Work in Progress System

Sample Account Page

Account Correspondence

How We Sell

Our Selling Opportunities

  • Our Web Sites

  • Opt-In Newsletter to over 11,000

  • Display Advertising – ABA; Early Adopting States; Solo Practitioners

  • Electronic Newsletters

  • Online Advertising Exchanges

  • Conference Exhibiting

  • USB Drives – Flash Video

  • Conference Presentations

  • Client Referrals

Key Relationships

  • American Bar Assn. DR Section – Ellen Miller E.D.

  • Association for Conflict Resolution (ACR) – Ray Lanier and Marilyn McKnight current and incoming president

  • Association of Family & Conciliation Courts (AFCC)– Peter Salem and Anne Milne

  • The Keystone Center – Peter Adler

  • CADRE – Fed. Dept of Education – Marshall Peter, Dick Zeller

  • Pepperdine Straus Institute for Dispute Resolution - Peter Robinson, Randy Lowry, Tom Stiponovich

  • University of Oregon School of Law – Tim Hicks CR Program Director

  • Werner Institute at Creighton University – Arthur Pearlstein Director

  • Colin Rule – Director of DR at eBay and PayPal

  • Ariel Fox – Director of Harvard Program on Negotiation

  • Rene Levine – E.D. International Academy of Mediators (IAM)

  • Richard Shiffer & Michael Lind - ADR Group in UK

  • Gemma Pons Garcia (Spain) and Natalia Bernadoni (Argentina)

  • Giuseppe De Palo – Italy

Conferences Attended 2007

  • Global ODR Conference – Liverpool

  • ABA Dispute Resolution – D.C.

  • Association of Family & Conciliation Courts – D.C.

  • Pepperdine DR Continuing Education Program - Malibu

  • Northern California Human Resources – Oakland

  • LEADR Australian ADR Conference – (remote video)

  • European Union Commercial ADR Conference – Rome

  • First International Conf. on Conflictology – Barcelona

  • International Academy of Mediators – Portland

  • Association for Conflict Resolution –Phoenix

  • Southern California Mediation Association

  • Oregon Mediation Association

  • Wisconsin Mediation Association

  • Global ODR Conference – Hong Kong

Expand’s proven products & services to the overall legal market & establish online conflict resolution systems and services

Our Business Plan

How Much Money?

$2m for 20% Equity

  • Combined with a $2m investment, RIS/Mediate is a $10m company

  • RIS/Mediate will be a $50-$100/m corporation in 5 years

  • Opportunities for global growth

  • Opportunities to bring model to additional professions

Financial Performance


Value Propositionfor Investors

Projected Income & Expense

Net Income Growth

With a 2m investment, we will grow RIS to a $4.5m net profit in 2012

Maximum negative is $350K in 2008

Profitable in 2009

Growth 2008 to 2012

  • has 1,000 customerstoday averaging $500/yr. In 2012, Mediate we will have 3,000 customers and 1.5m/yr earnings.

  • Legal Site will have 400 customers in 2008, growing to 6,400 customers in 2012, and earnings of $3.2m/yr gross in 2012.

  • Online CR Systems will have 500 customers in 2008 averaging $100 per transaction to RIS, building to 16,000 customers and earnings of $1.6m/yr in 2012.

  • Annual Expenses will be 1.75m in 2012

  • Net Profit will be $4.5m in 2012.

Use of Investment

Use of Funds

  • Move CEO from 3/4 time to full time ($25K/yr ongoing)

  • Hire COO and Sales Manager ($140K/yr ongoing)

  • Hire 2 Assistant Programmers for one year to expedite development of legal site and online conflict resolution systems ($100K one year)

  • Hire two additional customer service/sales reps in 08 and two more each year thereafter ($60K/added per yr)

  • Ramp up marketing from $45K to $300K in 08 and $400K annually thereafter

  • Roll out legal site in 08

  • Roll out corporate and university solution centers in 08

  • Offer “Instant Assist" with live 365/24/7 dispute resolution and Divorce Mediation Online in 09

  • Further as international brand

  • Pay off $100K historic corporate debt

RIS/Mediate Summary

  • Proven performance

  • Large & growing marketplaces

  • Products vetted

  • We own IP

  • Core management team in place

  • Legal Market 100x Mediation Market

  • Early mover, institutional and global online conflict resolution system opportunities

  • Instant Access - 365/24/7 online help

Resourceful Internet Solutions, Inc.

For additional informationJim Melamed, CEO


cell: 541-953-9869

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