Business process outsourcing
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Business Process Outsourcing. Axean PacificIntellix. Axean Pacific and Intellix. Axean Pacific : A consulting services company working in healthcare since 1997. Intellix : A healthcare consulting company specializing in business management services. Alliance Partners.

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Business Process Outsourcing

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Business Process Outsourcing

Axean PacificIntellix


Axean Pacific and Intellix

  • Axean Pacific: A consulting services company working in healthcare since 1997.

  • Intellix: A healthcare consulting company specializing in business management services.


Alliance Partners

  • Access Worldwide: Providing a variety of sales, education, communication and Business Process Outsourcing (BPO) services since 1983 with 1,300+ employees in four locations nationwide and an offshore communication center in the Philippines.

  • Summersault: Providing high-value outsourced transaction processing and business services since 1996 for healthcare, financial services, and logistics companies with facilities based in the Philippines.


Pharmaceutical Services

  • Medical Education

  • Clinical Trial Recruitment

  • Direct-to-Consumer Support

  • Pharmacy Stocking

  • Physician Product Detailing

  • Disease Management

Business Services

  • Multilingual Teleservices

  • Member/Customer Retention

  • Lead Generation

  • Win-Back Programs

Transaction Processing

  • Claims and Reimbursement

  • Accounts Payable

  • General and Fixed Asset Accounting

  • HR Administration


Alliance Strengths

  • Call center and business processoutsourcing services.

  • Mainstream and in-language support.

  • 15+ languages on any given day:English, Spanish, Cantonese, Korean,Tagalog, Vietnamese, and more…

  • 4 US and 2 Philippines based facilities.

  • Secure and high technology facilities.

    • EMedia, phone, print

  • ISO9000 certified.

  • Structured managementmethods and standards.


Reach. Communicate. Educate.

  • Offerings

    • Claims Processing

    • Risk Registry and Disease Management

    • Pharmaceutical Services: Education, Awareness, Stocking Programs

    • Member Outreach and Retention Programs


Call Center Inbound

Customer Service

Prescription Order Processing

3rd Party Verification

Physician Locator

Call Center Outbound

Member Acquisition

Member Retention

Product Awareness

Win-Back Campaigns

Market Research

Solutions that Work

Transaction Processing

  • Claims and reimbursement processing

  • Marketing Incentive Program across 14 countries

  • General accounting and asset management services

  • Accounts payable and order processing


BPO Client Roster

  • Abbott Labs

  • Acurian

  • Allergan

  • AstraZeneca

  • Barr Labs

  • Baxter

  • Bayer

  • Berlex

  • Biovail

  • BoehringerIngelheim

  • BMS

  • Cardinal Health

  • Eli Lilly

  • Forest

  • GlaxoSmithKline

  • HCG

  • IBM

  • Janssen

  • LifeScan

  • Merck

  • Novartis

  • Noven

  • Ortho Biotech

  • Ortho-McNeil

  • Pfizer

  • Procter & Gamble

  • Searle

  • Schering

  • Solvay

  • Warrick

  • Wyeth


Contact Information

Anuj [email protected]

Victor [email protected]


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